Category Archives for copywriting

How To Hire A Copywriter.

photo-1Tuesday, 2:14pm
Reno, NV
Are you going on this crazy voyage?” (Sailor in “King Kong”, 1933 version)

Howdy…

It’s high time for a little “public service” message here, for any marketer wanting to hire a freelance copywriter.

Cuz it’s a jungle out there.

There’s a veritable mob of available writers, of all levels of expertise (from world-class down to “should be hung”), charging all kinds of fees and making all kinds of promises.

It can get confusing, abruptly, and you can end up mismatched (or getting roughed up financially) if you don’t know what you’re doing.

So, here’s a Quick Start overview of what you – the dude or dudette doing the hiring – should get straight on before heading into the Big Scary Jungle Of Freelance Copywriters to find your perfect scribe. (This works for hiring ANY consultant, actually, so pay attention.)

Step One: Deconstruct and list what you want done.

Do you need a single ad written, or do you need your entire website created or overhauled? Do you need someone to write the necessary emails, Video Sales Letters and sales pages for a launch? Do you need a sales funnel created, starting with Adwords and traveling through landing pages, auto-responders, landing pages, and sales support?

Or what?

Step Two: Admit it if you aren’t sure what you want (or need). Double admit it to yourself if you’re absolutely clueless.

This is a critical step.

You’re about to shell out a lot of money, and put a lot of your hopes and dreams on the back of the writer you hire…Read more…

The Rest Of Your Freakin’ Life (one more time)

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Wednesday, 6:50pm
Reno, NV
Hey, you bastards, I’m still here!” (Steve McQueen as Papillon, floating away to freedom…)

Howdy…

I’m re-publishing — for what has become a very popular tradition on this blog — one of the more influential posts I’ve ever written.

It’s a good one, worth rereading even if you read it before.

What you’re about to encounter is a slightly tweaked way of looking at the best way to start your new year…

… but this tweak makes all the difference in the world. I’ve heard from many folks that this particular technique finally helped them get a perspective on where they’re at, where they’re going…

… and why they care about getting there.

So, even if you’ve read this post before… it’s worth another look. Especially now, as you gaze down the yawning gullet of 2013, trying to wrap your brain around a plan to make the year your bitch.

This is a critical step for entering any new period of your life. To keep your life moving ahead, you need to set some goals, dude. And most goal-setting tactics, I’ve found, are useless. Worst among them is the traditional New Year’s resolutions (which seldom last through January).

This tactic I’m sharing with you (again) is something I’ve used, very successfully, for decades…

… to reach goals, to clarify the direction of my life, and to change habits. I first shared it in the old Rant newsletter a few years back, and I’ve hauled it out here in the blog on a regular basis.  It’s timeless, classic stuff that will never let you down.

So let’s dive in. Here’s the relevant part of the post (slightly edited):

“Goal Setting 101 And
The January 15th Letter”

Yeah, yeah, I know a chat about goals can quickly turn into a boring, pedantic lecture. But then, so can a chat about space flight.

And, in reality, both space flight and your goals are VERY exciting things.Read more…

Staying Out Of “The Lonely Hearts” Club

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Monday, 5:55pm
Reno, NV
“Train whistle blows, lost on its own track…” (Dwight Yoakum, “Long White Cadillac”)

Howdy…

I thought you’d want to see this.

I first posted it on Facebook, and it generated an avalanche of “likes” and comments… which always means I’ve hit a nerve. And since many of the nice folks on my main list are curmudgeons who refuse to participate in social media (“Facebook, bah, humbug!”)…

… I’m reprinting it here. So you don’t have to sully yourself by dropping by Facebook. (Bonus: The post below actually trashes large swaths of the Web.)

The cold, dark days of December are, traditionally, a breeding ground for both regret over mistakes in the past year…

… and (more happily) for bold new plans in the coming year.

So, in the spirit of helping you end the year on a positive note… while also teeing up 2014 as possibly your best new year ever…

… let’s see if this advice (which has transformed so many entrepreneurial adventures into something amazing) will have any effect on you. Maybe get a head-start on wading through the mounting piles of nonsense out there, and snuggling up closer to the reality-checks and truths that can help you attain your wildest goals and dreams.

Here’s the post:

Warning (and your brain may curdle if you ignore this): I’ve been paying close attention to human behavior for longer than many of my readers have been alive. And because I felt so clueless, even as a kid, I devoured every available source of “spying” on how everyone else managed to exist in such a strange world…

… which included reading advice columns (street-level psychology at work with Ann Landers and sis Abbey), monitoring adult conversations, and stalking older kids (who were navigating life just a few hormones ahead of me).

So I’ve been a one-man research center for decades. I still haunt multiple advice columns online, see what the trolls are up to in the comment sections of NYT opinion pages, and (here’s the important part) discuss human behavior with a wide selection of colleagues both online and in person.

The discussions are critical… because there is a FLOOD of bullshit cascading down on us from every direction in the culture. It’s impossible for one individual to keep track of the spin, urban myths, misinformation campaigns…

… and (especially) the really, really, really awful investigative reporting that passes for news organizations today.

My colleagues are biz owners and pro writers well-trained in applying high-level skepticism to incoming data, and following through on research when necessary. We represent every age group of functioning adults in the culture, from all over the world (including the US hinterlands, Canucks, Limeys and other uncivilized joints), specializing in all kinds of different markets, hobbies, lifestyles and professional goals.

So when — for example — the media gets looped into a meme on how millennials (the generation of kids just now emerging from college) are bringing their parents to job interviews, and are incapable of critical thought (because of helicopter parenting) and just generally not becoming adults at all…

… we can look behind the glib stories and anecdotes and see a deeper truth.

Such as how all of us, from every living generation, have oodles of friends and family who meet every single detail of the problems now being assigned to millennials. The lack of independence, the living at home until late 30s, the whining and narcissism and sense of entitlement…

… all of it. And when you get a broader view, from older and younger colleagues, you quickly see how DEEP the bullshit can get in a media firestorm.

I hunt down photos and resumes of the reporters, and sigh. They’re like, twelve (or 32 going on 12) — insulated, given vast unearned attention through posts and stories, and dishing out accusations based on minuscule life experience.

And yet the stories stick, and become “common wisdom”.

As a marketer, you need to immerse your bad self into the culture, and understand what your prospects know and — very critical — THINK they know. And what they suspect they don’t know, or feel paranoid about not knowing.

That means you’ve got to go deep, all the time, and have resources you trust to bounce incoming data and ideas off of.

Masterminds have always been my #1 tool for this. I’m in multiple free ones, have paid for membership in others…Read more…

Publishers Freak-Out As Freaks Move In

Typewriter and gun

Thursday, 12:40pm
Reno, NV
I write because I cannot NOT write.” (Charlotte Bronte)

Howdy…

I want to cover three important things today.

Important Thing #1: Very exciting news this morning: My first Kindle ebook (“The Entrepreneur’s Guide To Getting Your Shit Together”) elbowed its way into best-seller territory on Amazon in less than half a day. It’s #4 on the “entrepreneur” books-for-sale chart, with a bullet, and surging on the “business” charts (in the top 35).

This is like watching your latest album climb the Billboard rankings. I labored over the book (with superb editing help from our pal David “Flashman” Raybould) for many months, whipping it into shape and waiting for the right moment to dive into the wonderful new world of self-publishing that has just hit the Big Turning Point.

Now, it’s up to the reading public to decide if it’s worthwhile or not. A little scary, a little thrilling, a lot of fun for a writer who has craved being in control of publishing my own stuff, in my own damn way, for most of my life.

And, as satisfying as it is to read the great buzz-comments on the Amazon page (and in social media) for this new tome… it’s even more energizing to have finally busted my cherry in digital publishing. This first book took a while to finish and get launched. The next one will follow blazingly quick, and there are even more in the hopper.

If you are so inclined, you can check out a free preview of the book (or even, gasp, buy it) here.

Leave a comment, too. And hit the “share” button on the page. The tome is getting rave reviews, which makes sense since it’s a lovingly-revised compilation of my best Rant newsletters (which I mailed to subscribers for 6 amazing years). This is time-tested stuff, the best “here’s what Carlton’s been teaching all these years” resource possible.

Hope you enjoy it, if you buy it. Hope you stay awake all night thinking about it if you don’t buy it, and feel compelled to buy it first thing in the morning. Cuz it’s damn cheap as a digital book, and you really SHOULD own it. (And yes, we’ll be offering a paperback version down the road, but this digital version is what you need right now.)

Important Thing #2: I now know much about self-publishing ebooks that was a mystery to me before.

For example… Read more…

Bamboozled By Babble, redux

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Tuesday, 2:47pm
Reno, NV
Don’t let me be misunderstood.” (The Animals, #15 on Billboard, 1965)

Howdy…

I’ve resurrected another gem from the archives… just because it’s so freakin’ good. Many of the lessons I try to deliver in this blog need to be delivered over and over (the only guaranteed way to finally learn anything in life), and once I nail it, there’s no sense rewriting it.

The clarity I try to achieve below is a solid step toward leading a more examined life… which all great marketers strive to do. There are stages to this if you’ve hit adulthood and continue to labor under false assumptions and bad belief systems. The worst is thinking that what you believe must be true, because you’ve believed it for so long.

This kind of circular cognitive dissonance can hold you up for decades (or even forever)… because our very human minds are hard-wired to listen to our intuition, no matter how often it’s proven wrong or screws up our lives.

We’re stubborn beasts. As a civilian, you just go enjoy your bad self with your silly notions and absurd assumptions. I’d prefer that you not vote, but it’s a free country.

However, as a marketer who desires wealth and recognition and lasting success… you cannot rely on the flawed default settings in your brain. If you haven’t been constantly giving yourself vicious Reality Checks over your career, you’re risking being stuck in a non-productive zone where competitors will fly past you, and customers flee.

I, personally, am very hard on myself. Very, very hard.

My transformation into a real professional meant climbing out of a slacker lifestyle where I got away with laziness, unreliability, and a self-destructive refusal to change… Read more…

Top 10 Secrets To Make 2013 The Best Freakin’ Year Of Your Life (all of which you’re either ignoring or screwing up)

Saturday, 3:44pm
Reno, NV
“I’ll have what she’s having…” (When Harry Met Sally)

Howdy…

I figured I’d kick off the new marketing season here in a ball of fire, and just lay some Reality Checks out for you. Here goes:

Your First Big Reality Check: If you tried, really really hard, and weren’t successful last year…

… it was probably mostly your own damn fault.

Yeah, sure, the economy sucked, politicians were mean, your prospects are all screamin’ idiots, and God had it out for you. All totally excellent excuses for having a crummy bottom line again.

It’s not your fault. It can’t be your fault.  That’s… that’s just…

… that’s just completely unacceptable that it even might be your fault.

And, hey, maybe you did piss off the universe, and spooky forces beyond your control mucked things up so you had a bad year.

I believe you. I really do.

However…

After you’ve been around the block a few times in life, you start to notice some very interesting things about success.

And the big realization, I’d have to say, is that the idea that success is somehow magically bestowed on people in a spontaneous burst of luck and being in the right place/right time…

… is just bullshit.

It is. It’s total bullshit. Hollywood likes to pretend it’s a real plot point. And folks clueless about how the world works — who spend their lives outside looking in — use this myth as a comforting excuse for their own lack of goal attainment.

Once you’ve spent even a little time with successful dudes and dudettes, you notice something startling: They all have well-defined goals, and they focus on nailing them like terriers going after a squirrel.

They are not stopped by lack of skill, or lack of time, or lack of connections in the right places.

They are not stopped by ADHD (which a LOT of the entrepreneurs I know are saddled with, btw)… or feelings of inferiority (many of the best are entirely motivated by “I’ll show you” revenge fuel)… or lack of education (drop-outs galore).

And they are not stopped by the main reason most wannabe entrepreneurs never get past that “deer in the headlights” pose: Not knowing what to do next.

Every single excuse ever floated by anyone in the history of mankind…Read more…

How To Win An Argument In 3 Easy Steps

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Tuesday, 2:57pm
Reno, NV
Mongo just pawn in game of life.” (Blazing Saddles.)

Howdy…

Recently, I published a series of posts on Facebook under the theme “How To Win An Argument”. Over the week it ran, there was a vast and animated flurry of comment and interaction — the posts hit a nerve.

Fortunately, because that series got so much traction in Facebook, I decided to gather them and post the series here in the blog, so they’ll go into the archives (and thus can be easily accessed by anyone interested). I say “fortunately”, because apparently Zuckerberg and his evil Facebook henchmen decided that all my January posts before the 20th (which included the argument series) needed to vanish from the face of the earth (and the virtual earth that is social media).  Poof. They’re gone. No explanation, no way to get them back (though I’ve been searching for tips and asking for help from colleagues — there are a lot of videos out there pretending to have the secret of restoring “lost” posts, but they don’t work).

I’m kinda stunned… but glad I’d already copied and pasted those initial posts here. I’m doing the same with other FB posts from the past — just getting them copied into a Word doc, in case Zuck goes berzerk again. Jeez Louise, you probably need to take the same precautions if you have valuable posts you don’t want to lose.

So, Lesson #1: Do not trust Facebook to archive anything. The joint is crawling with post-devouring demons or something.

I’m not saying that everything I post there needs to be carved in stone. But I do write some cool shit on my wall, occasionally. It’d be nice if it remained there.

Anyway, below is a mildly-edited collection of that series on winning an argument. I didn’t save the dozens and dozens of comments, and that’s a shame — it was a great thread, full of other lessons. For example: The easiest way to get a whole bunch of folks frothing is to talk about (a) sex, or (b) their belief systems. They go nuts. As you’ll see below, I just laid out my views on how to handle people who want to argue and how to define “winning” for yourself… and that just pissed off some folks. Even discussing arguing inflamed their knee-jerk need to argue. Humorous, ironic, and illustrative of how whacko human beings can be. Also, as a marketer, informative — especially if you want or need to introduce some form of argument or alternative view into your advertising.

And, yes, this entire series is very much aimed at marketers. Great ads seldom argue, though they may be pushing buttons right and left. The psychology is subtle, but awesome.

So, without further ado, here’s that series. Love to hear your comments… which will all go safely into the blog archives, where Zuckerberg can’t touch them:

How To Win An Argument, Step 1: The primary rule is simple — never Read more…

How To Be A Sap, Redux

Wednesday, 10:36pm
Reno, NV
To the moon, Alice!” (Ralph Kramden)

Howdy…

I’m recycling a post from a little while back, because it’s on a subject that can never be discussed too many times…

… especially when it’s important that you establish a real, visceral connection with people to make your business work.

In fact, what I’m bring up here is much more critical to creating effective advertising than many of the obvious things people tend to focus on (like “long copy versus shot copy”, or how to test offers).

Listen: If you understand how to use the powerful tool explained below…

… you can screw up almost every other part of creating your ad (or video, or website, or email, or whatever you’re using to get your story across)… and still crush it with results.

So ignore the details in this dusty post (like references to “Six Feet Under”, that great HBO series now long-gone)…

… and know that the insight revealed here will forever be one of the most influential you’ll ever use in marketing.

In fact, it’s just becoming more and MORE important as social media and info-overwhelm continues to nudge everyone toward ADHD-Land, where attention spans are pathetic and fundamental human emotions like empathy wither.

Here’s the post (with a few edits and some added stuff):

Jeez Louise. Did you catch Sunday’s episode of “Six Feet Under” on HBO, with the jarring funeral scenes?

It was… shattering.

I was jarred back to every funeral I’d ever attended, and had emotions wrung out of me I’d long forgotten about.

Screw reality TV. The truly well-written fictional shows (most of them on HBO) can still rattle your cage like classic literature.

That episode was quality emotional-wringing.

Got me thinking, too. About empathy. And writing.

I’ve known people who seem to have shut down their empathy gears… and it becomes evident when they lose the ability to get outside of themselves and see the world from other people’s viewpoint.  Movies require you to emotionally connect with the characters…

… and I recall uncles who fell asleep during the pea-soup-spewing scenes in “The Exorcist”…

… friends who laughed all through “Jaws”…

… and (in a real-world example) even an acquaintance who wondered what the big deal was when a colleague freaked out over a cherished cat’s sudden demise.

I also first saw “Saving Private Ryan” with a friend who was still a little shaky over his years in Vietnam during the war. He’d asked me to see it with him for moral support… and while he didn’t seem to have a tough time watching the movie, I kept an eye on him anyway, not sure what sort of poison might be brewing back up.

Those three films — and my experience with pets and people dying and careers ending and relationships imploding — were all emotionally jarring on various levels. And they were executed by master craftsmen, using scripts written by writers who knew where the tender spots were in most audiences.

I always feel a little estranged from people who either are — or claim to be — removed from emotional reactions.

In real life, we mostly experience things from inside our heads or along the contours of our immediate senses. It’s a claustrophobic point-of-view even the best Hollywood-quality cameras can’t yet mimic. In real life, everything happens just outside (or just within) our personal space, moment by moment, with no editing and no replay button.

When you personally feel emotional trauma, it’s a shock-inducing trial by fire that consumes you.

However, watching a TV show or a movie is a removed experience — pure voyeurism. You’re not there. It’s not happening to you. It shouldn’t have the same power as real life.

And yet… sometimes all the emotion of the real experience IS there, bubbling up from deep inside.

All the good writers I know are drenched with emotional self-knowledge and empathy for the emotional experiences of others. We aren’t walking around sobbing hysterically… but we are easily overcome with the feeling of a situation.

Sometimes Read more…

Mr. Fix-It

Wednesday, 12:53pm
Reno, NV
I’m busy 24 hours a day, I fix broken hearts, I know that I truly can…” (Del Shannon, “Handyman”)

Howdy.

Today, I want to share with y’all a simple pro-level tactic that just might change your career path forever… if, like most entrepreneurs out there, you’re laboring under a huge and common misunderstanding of how things work in the real world.

Here’s the problem: Most folks only see the surface of the culture, and seldom get to peek behind the curtain to see the infrastructure that supports everything.

Now, if you’re stumbling through life as a slacker or a follower… just bobbing to and fro like flotsam… then learning how stuff gets created isn’t important.

But entrepreneurs do not have that luxury. Once you take responsibility for the survival of a business, you better get hip to the Big Picture.

This means understanding the process of arriving at a finished product. Which requires rolling up your sleeves and getting dirty (or virtually dirty, in the digital world).

Here’s the quick tale of how I was introduced to this realization: Back in school, I was that doodling kid who just kept getting better at it… until one day the journalism teacher found one of the endless homemade comic books I was pumping out, and insisted I create a weekly cartoon for the high school newspaper.

Now, I loved the comics page in the local rag (the LA Times). The idea of drawing a comic strip of my own, however, was terrifying. I didn’t have a clue how they were actually made. Up to that point, I drew only in pencil, on big sheets of scrap paper, with no limits to sizing or length. Now, suddenly, I had to work in ink, inside a 3-inch by 4-column format.

And meet a deadline.

In retrospect, I should have just hit up the art teacher for tips on producing a cartoon in a publication. Or called up the local “real” newspaper and ask a production artist how it’s done.

But I had never had to research anything before. Like most American kids, I had spent my youth tearing things apart, not building them. I’d never asked anyone how something was done, ever. I just figured it all out for myself, in my own idiosyncratic way, thinking that’s how it had to happen. You “should” be able to figure everything out.

It’s a flaw in our brains.

Back then, the hard part of doing a weekly cartoon was coming up with jokes that fit into a four-panel format. But what consumed the most time was producing the final strip. I bought a double-aught nib in a wooden holder at the crafts store, plus a big bottle of India ink. And I drew veeeeeeery carefully…

… because I believed that published cartoons were drawn that way. You know, that Charles Schultz just sat down and inked out a Peanuts strip from left to right.

And if I made a mistake…Read more…

How To Critical Think, Redux

Saturday, 2:33pm
Reno, NV
When I look back on all the crap I learned in high school, it’s a wonder I can think at all…” (Paul Simon, “Kodachrome”)

Howdy.

As I was writing a new article to post here, I used a term I invented: “Critical Think”. It’s not all that original, as ground-breaking terms go… but the idea behind it is very important for anyone seeking to move up a level or two in their career (or in their quest for ultimate happiness).

So, I’ve dug up the post where I first explained Critical Think, and I’m dragging it back onto the dance floor.

Really, this is timeless stuff. Enjoy:

Howdy.

Someone recently asked me to offer a clue on how to nurture critical thinking.

It’s a fair question.  And while I’m no neuro-scientist, I talk about critical thinking a lot, because it’s the foundation of great writing, killer salesmanship, and engaging the world with your throttle wide open.

However, it’s not an easy subject to grasp if you’ve seldom taken your brain out for a spin around the Deep Thought Track (as most folks have not).

So let’s explore it a little bit here…

Critical Think Point #1: Yes, I know the headline on this article is a grammatical car wreck.  It should be “how to think critically”, or at least “how to critically think”.

But this botched phrasing is actually part of the lesson I’m sharing here.

Consider:  The vast majority of people sleep-walk through their lives and careers, never going beneath the surface of anything.  They process, at most, a small fraction of the information they see, hear or read about.

It’s pretty much GIGO.  Garbage in, garbage out.

So the first job of any good marketer is todeliver some level of brain-rattling wake-up call for the prospect.  To literally jolt them out of their semi-permanent reverie, and initiate a more conscious state of awareness.

Cuz you can’t expect a somnambulant zombie to be proactive about following through with your request for buying something.  Or opting in.  Or even just continuing to read.

Thus: Good ad writers make full use of the incongruous juxtaposition of compelling sales elements — or, for short, the “hook”.

Ideally, you want the induced “WTF?” reaction strong enough to unleash a splash of adrenaline, or even physically make ’em bolt up and take notice.  (As in, “That can’t be right! This violates my entire sense of what’s real!”)

HoweverRead more…

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