“What you want, baby, I got it…” (Respect, Otis Redding)
I’m not bragging here (okay, maybe just a little)…
… but I’ve been maxed out with “friends” on Facebook for years now. That’s because ol’ Zuckerberg sets a limit of 5,000 of your closest BFFs for your personal page, for the very simple reason that…
… well, okay, there isn’t any good reason for it. But FB is Zuck’s playground, and we’re just hogging the swing set on it.
However, you can always “follow” me on FB, and get most of the same privileges that “friends” do. Yes, it’s just that confusing — why even set up these arbitrary definitions if there isn’t much difference in the stratification? I will never understand the uber-geeks running things. (There are currently over 4,600 followers on my page, so you’d have lots of company.)
… I occasionally get a note from someone who isn’t on Facebook (and who in the sane world isn’t wasting time on this amazing slice of Internet hell regularly?)…
… who wants to know why they keep hearing about all this wonderful posting I do there.
I admit it — I tend to write some truly awesome crap on the site. Stuff that, in a universe without FB, would be here, on the blog.
So, to keep things even, I’ve collected a little “Best Of” stew here for you. The better posts I’ve shared recently — or at least the ones that garnered the biggest load of comments and shares and likes. That’s how they measure quality over in Zuck-Land.
Thus, you can consider yourself caught up. Though, I still suggest you go sign up to follow me, anyway. There’s always more on the way.
Skill Tip #47: Don’t start reading your next biz book until you’ve put at least one thing into action from the last book.
Idea junkies seldom develop actual skills. Don’t be that guy. Read, act, repeat.
There are only a handful of fundamental ideas required to succeed in biz. Putting those ideas into action requires skills, which you master through real-world application.
Movement beats “coulda, woulda, shoulda” excuses every time…
Professional Advice You’ll Hate: You can never have enough idiots in your life.
Seriously. The smarter you are, the smarter your close circle of friends will be… and the further removed from the reality of the marketplace out there you will hover. And labor to understand.
I’m not suggesting most people are idiots. I’m TELLING you most people are idiots. Or, at the very least, have idiotic moments in their quest for more money, a better life, a nicer house, whatever goal brought them into your world.
Even the guys in orange at Home Depot have their opinion of the quality of the human race’s intellect dramatically lowered after a few days on the job. Your doctor thinks you’re an idiot. The clerk at the grocery store (who had to run to replace the carton of eggs YOU broke in the cart) thinks you’re an idiot.
And you know what? We’re ALL idiots on this bus. At times, anyway.
You cannot be a great marketer or writer if you’re isolated from the broad spectrum of idiocy out there. I once hauled a wannabe movie director to the mall, and had him just sit there and people watch. He laughed at the goofy hair styles and clothes, got bored and irritated at the scrawling babies, recoiled at the trail of food left by folks munching as they walked… and kept asking why we were there. “Because these people are your audience,” I told him, finally.
Startled him. He’d been making movies aimed at his classmates at USC film school. No, no, no.
Not those idiots. The OTHER idiots out there. That’s your audience.
Anyway, sorry if I harshed your idealism about the inherent dignity of humans. But you can’t pretend that bullshit is true as a marketer, if you wanna be successful.
Reality bites, indeed. But it’s where the real action is…
Wisdom To Ignore: I never wanted to become some kind of possessionless monk, but the Zen ideas of “letting go” have always appealed to me. Modified for how I actually move best in the world.
What you think you own, actually owns you. There really is joy in giving up the bullshit in life, and keeping things simple and essential. (And yes, you KNOW what the bullshit is in your life.) For years, my banker’s box of “stuff I cared enough about to haul around even when I was living in my car” was a tidy little time capsule of my life up to that point — essential, because the writings, photos and keepsakes really were irreplaceable. And that box grew exponentially along with my success.
Now, we’re talking about multiple storage units.
Which was fine, until recently when it’s not fine anymore. Life doesn’t go in a straight line — there are side trips, deep holes, soaring mountains, and long stretches of desert along the way, and you have to forgive yourself for straying and screwing up and not handling adversity well all the time.
That’s what mid-life crises are for. Stop, rethink things, try some new shit, make some changes. Radical or small, doesn’t matter — the point is that it’s your life, the only one you’ve got a ticket for. When you’re fortunate enough to have someone special enough to come along with you — or you have little ones dependent on you for a while — you adjust. It’s NEVER just about you.
But you’re still the star, the hero, the main character in your movie… and, to a large degree, the director, writer and producer. And you can change the script a lot more than you probably believe possible. Until you try, you cannot imagine the actual power you have over what happens to you.
Modern humans are plagued with unhappiness that possessions and moolah does not fix. And there isn’t such a thing as “lasting happiness”, not really — you have today, and maybe some input over the next short period of time. How you operate, and feel, and move in this limited time frame IS your life. And it all will pass, and change, and morph in ways you can’t predict.
Your script should focus on the things you can do now. And embrace the happiness available to you now… because down the line, the universe has the weirdest shit waiting for you. Count on it.
Live the adventure that is your life. Be kind, take your responsibilities seriously, but claim this biological clump that is you, FOR you.
You don’t have to listen to this strange advice. But I’m telling you (and I’ve been around the block many, many times)… traveling light, seizing the day, and letting go of the bullshit is the only way to go.
Hope you’re enjoying these first days of summer…
Looking for something truly trashy and titillating to read on summer vacation?
Well, stop the search. My book, “The Entrepreneur’s Guide To Getting Your Shit Together“, is just the ticket.
By the pool, on the beach, nursing a hangover in the hotel room… it’s the perfect summer read for the guy who wants to finally kick his boring old life to the gutter, and get started fresh with all the mojo required for massive, almost-embarrassingly-good success.
I think it was also voted “the number one book to be stolen by jealous jerk wads when you leave it on your towel to go pee in the ocean”. Yeah, pretty sure it won that award last summer, hands down.
So don’t get left out! Grab a copy now, while trees still exist (or while the pixels on your virtual reader are still buzzing)…
Gear IQ Test: I have a great shortcut to determine if a kid is destined for working with tools and stuff, or is better tilted toward the creative life. Give him a pencil and paper, and ask him to draw a funny face. Then have him open and then close a short folding step ladder.
I’ve probably tried to either open or close a folding step ladder a thousand times in my life. Never got it right once, without bashing my shins against it, or getting an important part of my body pinched. It is a great, joyous victory when I finally defeat the evil engineering nightmare and can actually use, or put away, the damn thing.
On the other hand, I was a whiz with drawing from my early crayon days forward. And, as a graphic artist (back in my 20s), I got so good with an Xacto knife that I could cut cleanly through a page in the phonebook, WITHOUT scoring the page underneath it.
Okay, you don’t even know what a fucking phone book is, do you. Just think of the thinnest possible paper in existence. Try using a blade to cut through one sheet, without touching the sheet it’s laying on top of. Not just hard — it’s really, really, really surgical-hard. The point is, I got really good with detailed creative stuff.
If I’d been given such a test early on, it would have saved me a ton of grief in the “get a job” phases of my life. But I wouldn’t have all those stories of pissed-off bosses firing my ass, either, I guess. I mean, it takes some world-class fucking up to get fired from a dishwasher position.
So, everything worked out, I guess, after a few decades. Still can’t figure out the damn folding step ladder thing. And collapsible ironing boards. And fixing faucets.
Damn. I’m lucky I eventually found something I could squeak out a living at…
Psych Insight #12(c): Nobody’s got it all figured out.
There’s a major kink in our human operating system (which comes with no manual, btw) that allows us to believe (for brief periods) that we got this existence thang nailed. Then reality intrudes (and yes, the universe does have a very twisted sense of humor) and you realize that what you thought was competence was really just the product of hiding from your consciousness all the uncomfortable crap you hate dealing with.
We’re juggling emotional, intellectual, physical and metaphysical balls every moment we breathe and — again — nobody’s got it all figured out.
If you crave leadership, look for reluctant leaders. If you crave an audience who will buy from you, look for people having the same internal conversations you’re having.
Monday Warning Quarterback #1: I love this quote by Oscar Wilde: “Some people know the price of everything and the value of nothing.” It applies to other things, too… like knowledge.
In life, love and biz, you’ll encounter folks who are well-read, clever and quick with opinions… yet lack the most essential ingredient for good advice: Experience. They’re bursting with common sense that ain’t, specific plans untested in the real world, and theories free of the bothersome complexities of how things actually work.
Some of the most blunder-prone marketers I’ve known had library shelves sagging with books and courses (and ticket stubs from seminars up the yin-yang). The missing ingredient was an inability to “grok” anything — to understand how the lessons applied to their own behavior as they went after goals. They’re like doughy, bloated couch-potatoes who watch every exercise show on the tube — they “know” what to do, but never DO it… and thus, are no help whatsoever for anyone actually hitting the gym to workout.
Beware the clean-handed man advising you on gardening.
Americans have a gruesome love/hate relationship with stress. We say we hate it, but a space alien observing our daily behavior would have to assume we actually love stress…
… cuz we seek it out, gather it in, and never let it go.
Pretty schizophrenic, but very typical of how humans operate. Nobody sane ever said we’re rational beings.
Here’s a nice little zen mind trick: You have 20 things to do today. You’re freaked out with stress trying to get it all done.
So… how would you go about accomplishing everything if you WEREN’T stressed out? Imagine tackling each task calmly, doing the best you can, finishing and moving to the next task. No stress. Just head down, move forward, be productive.
It’s doubtful you’d get worse results than doing this in your normal hair-on-fire mode. And you might even get BETTER results.
It’s happened before.
So what productive job does stress do in this case?
Nothing. Except raise your BP, dump toxic hormones into your system, and fritz-out neurons.
Thus, stress is a choice. You’ve decided, on some fucked-up level, to approach your day freaked out, rather than calmly. Why?
Who cares? Bad training, bad habits, faulty wiring… it doesn’t matter.
Look — for decades now, I’ve climbed up on stages in front of vast snarling mobs of audiences, armed with nothing but a handful of notes and maybe a PowerPoint presentation. Sometimes I have a planned speech, sometimes I just wing it (like when I do hot seats, spontaneously picking people from the crowd).
Most folks list public speaking as their #1 fear. They wake up screaming at night, just imagining having to do it. And I could be freaked, too — but I’d have to choose to do so. I’m calm, and feel pretty much at home on stage, cuz I don’t give a flying fuck what people think of me, or how I do. Win, lose or draw, I’ll have a story to tell, a lesson to learn, and another experience under my belt.
Being stressed over any of it is counterproductive. It’s just a dumb choice to make.
So, just consider your own case. Stressed or calm, you’ve got the same tasks ahead of you today.
Why not enjoy the ride, and take the adventures and misadventures as they come, rather than awfulizing things and dreading the near future.
Make your choices, move forward, and leave the stress to the rookies.
Zen out, man.
Pro Hint #40: Because customer service isn’t “sexy” (in the way a hot new tech fad is), biz owners tend to starve it over time in budgets. (See: Gateway computers, then Dell computers, every cable tv joint in existence, and probably the once-good contractor who fucked up your plumbing.)
Huge freakin’ mistake.
A basic (and mostly ignored) rule of biz: A sale saved, is EQUAL to a new sale made.
Or, as the poker players say, “folding a great hand, when you would have lost, is like winning a small pot”. It’s a little hard to wrap your brain around the idea of expending effort to KEEP money, when your primary focus is mostly on bringing in new money. But it’s exactly what the pro’s do.
You SHOULD have a certain amount of customers asking for a refund, in any biz endeavor. A zero rate means you’re just not marketing aggressively enough, playing it too safe. But a too-high rate means, probably, that your customer service sucks.
People routinely rave about the customer service in the Simple Writing System. Real humans respond real fast, with real knowledge of your situation (meaning: They actually read your complaint). And they have real solutions available (including parting ways, but remaining friendly).
But it’s not just the coaching program (where real pro copywriters guide you through the process of learning how to create killer ads). Our entire biz revolves around customer service — first, providing astonishing value… and then, making sure every customer is taken care of, even on small-ticket buys.
It’s not rocket science. It’s just plain old human caring.
You know — everything you’re not getting from the majority of the businesses you deal with today.
Deep In The Language Files, Part 37a: Most entrepreneurs struggle to find their “voice” when writing copy for ads, VSLs, webpages, emails, and everything else.
They often resort to “sounding” like a former English teacher (who may have beat them during class), or how they imagine a “smart” person might write.
This sucks, if you want your marketing to work.
Much better to embrace the language that has provided you with so much — cuz whatever you said to your main squeeze, got ’em to give up resisting and marry your sorry ass… and your garbled messages still nailed you that job or career or gig… and you somehow manage to make your point (eventually) when arguing with your drunk uncles around the holidays.
Where would you be without language? Nowheresville, that’s where. Nothing that you enjoy, or thrive from, or rely on for a good life would exist.
So stop treating your Mother Tongue like it’s an ape that just sauntered into your living room and shat on the couch.
Using language is how you find prospects. How you sell them, and nurture their customership, and resell them, and get the book written (which expands your lovable nonsense worldwide), and do everything else that makes life better for you and yours.
I’ve always said that great salesmen lead better lives. Part of the reason is that they’re reality-based — they don’t give a rat’s ass about theory, or how you think the world should work. They care about how things actually get done.
And a big part of that is realizing how important language is to everything you want to accomplish.
So drop the stilted blabber already. The BEST kind of sales writing is a good mix of proper English, hefty doses of slang and insider jargon, mixed with personality and honest empathy.
There’s no second best way to market anything.
How do you find a new “voice”, when all you’ve been able to manage so far sounds like some robot with a wrench up it’s butt?
You read, first of all. Fiction, history, good authors, bad authors, letters-to-the-editor (and all the troll-laden comment sections you can stomach), emails from marketers fighting against stiff competition, magazines, graffiti, song lyrics, ads… everything around you.
Then, you listen. I know, I know, this is soooooo hard to do, cuz you’d rather talk. You’re so witty and everything, and everyone else is so booooooooooring.
It’s freaking excruciating to have to sit there and let them blather on and on, when you’ve got such a GREAT point to make. And you’re not hearing what they’re saying, anyway, cuz it ain’t you talking, is it.
Just stop. You can resume dominating every conversation AFTER you’ve made your imprint on the biz world. For now, listen. Hear the patoi of those around you, the way some folks speak in a sing-song melody, the way others stumble to say even the simple shit, the way most never find the right word, or get tongue-tied when trying to make a complex point.
Listen to the good orators, too. To Alex Jennings smoothly conquer twenty different languages in a session of Jeopardy. To your one drunk uncle who can tell a riveting story. To your pals who can’t shut up, and to your pals who rarely say anything.
Language is all around you, every minute of every day. When you’re alone, there’s a voice in your head droning on and on. When you’re racing through an airport, a thousand conversations hum in the clutches of people you’re bumping aside. When you’re in the theater trying to watch the movie, the idiots behind you are commenting on the plot just like they do at home.
And keep a notebook with you. Write down phrases you like, words you don’t know (and need to look up), make notes on who won what argument, and how…
… and just allow yourself to fall in love with language again. You did love it, once, when you were little and unable to communicate one day, and a little chatterbox the next. And things started happening. You were able to ask for what you wanted, argue your side, tell long aimless stories, talk to your toys, to invisible monsters, to everyone and everything around you.
And it was cool as shit, too. You loved adding new words to your arsenal, swooned when you convinced Mom to give you ice cream (just cuz), swelled with pride when your little gang decided to follow you off on some harebrained adventure because you’d made them believe it would be fun.
And then you learned to lie to Mom about why Jimmy was trapped down the well. Why you were late for supper. Where you were going with Susie Q (hint: Not the drive-in, like you said.) Why your grades sucked. Where you were the last two months, never calling, not even a postcard…
And then you stopped listening, stopped caring about what a doofus you sound like when you try to make a point, stopped working on the one skill with the power to place you amongst the more awesome humans on the planet.
You gotta turn this around.
Language kicks ass. It’s what separates us from all other animals. It’s why our neocortex evolved to the size of a small casaba melon, and it’s why you haven’t starved to death yet.
Give it respect.
Give it love.
And get off it’s lawn. It’s old, and has no time for you if you’re not gonna nurture a real relationship with it…
My colleague Kevin Rogers tells me a trusted health expert sez that people under stress should increase their veggie intake dramatically.
As in, normal vegetable servings per day are, what, 5 for an adult. Stuff a handful of spinach in your yap, chew on some carrots and broccoli, work some lettuce and beans in there during the day. Most of us utterly fail at even this light task, by the way.
But when you’re freaked out — deadline, zombie attack, argument with the ball-n’-chain, identify theft, cops surrounding your house, whatever — you need up to THIRTEEN servings of veggies to battle all that evil cortisol and adrenaline you’re dumping into your system.
You ain’t noshing at the fridge at this point — you’ve sat your ass down in the veggie aisle at Safeway and gorged on everything within reach. Soaking up the toxic wasteland in your tubes with greens and roots.
I’d never heard this advice before. I’m gonna check it out, cuz it has the ring of validity. I’ve gone through years of limiting meat and finding my protein sources elsewhere… and I may have intuitively been keeping stress at bay this way. By accident.
Any of you have info or insight to this theory of veggies dousing out the cortisol fire in your gut?
I SO want this to be true. Easy, natural, no pills, proactive.
Still, I’d enjoy seeing some proof, not just anecdotes…
Not saying I endorse this…
… but, jeez, you gotta respect Homer’s life philosophy. Sometimes, the dude just resonates…
“All right, brain, I don’t like you and you don’t like me… so let’s just do this and I’ll get back to killing you with beer.” Homer Simpson
And there you have it. Your basic steaming pile of Carlton rants, blurbs, info, advice and blatherings. Some brilliant, some not-so-much.
But it’s fun, right? And laden with real insight and advice you can actually use.
So, you’re welcome. I hope you’ve been inspired to come join us on my FB page.
Hope you have a great July 4th.