Category Archives for business

Mr. Fix-It

Wednesday, 12:53pm
Reno, NV
I’m busy 24 hours a day, I fix broken hearts, I know that I truly can…” (Del Shannon, “Handyman”)

Howdy.

Today, I want to share with y’all a simple pro-level tactic that just might change your career path forever… if, like most entrepreneurs out there, you’re laboring under a huge and common misunderstanding of how things work in the real world.

Here’s the problem: Most folks only see the surface of the culture, and seldom get to peek behind the curtain to see the infrastructure that supports everything.

Now, if you’re stumbling through life as a slacker or a follower… just bobbing to and fro like flotsam… then learning how stuff gets created isn’t important.

But entrepreneurs do not have that luxury. Once you take responsibility for the survival of a business, you better get hip to the Big Picture.

This means understanding the process of arriving at a finished product. Which requires rolling up your sleeves and getting dirty (or virtually dirty, in the digital world).

Here’s the quick tale of how I was introduced to this realization: Back in school, I was that doodling kid who just kept getting better at it… until one day the journalism teacher found one of the endless homemade comic books I was pumping out, and insisted I create a weekly cartoon for the high school newspaper.

Now, I loved the comics page in the local rag (the LA Times). The idea of drawing a comic strip of my own, however, was terrifying. I didn’t have a clue how they were actually made. Up to that point, I drew only in pencil, on big sheets of scrap paper, with no limits to sizing or length. Now, suddenly, I had to work in ink, inside a 3-inch by 4-column format.

And meet a deadline.

In retrospect, I should have just hit up the art teacher for tips on producing a cartoon in a publication. Or called up the local “real” newspaper and ask a production artist how it’s done.

But I had never had to research anything before. Like most American kids, I had spent my youth tearing things apart, not building them. I’d never asked anyone how something was done, ever. I just figured it all out for myself, in my own idiosyncratic way, thinking that’s how it had to happen. You “should” be able to figure everything out.

It’s a flaw in our brains.

Back then, the hard part of doing a weekly cartoon was coming up with jokes that fit into a four-panel format. But what consumed the most time was producing the final strip. I bought a double-aught nib in a wooden holder at the crafts store, plus a big bottle of India ink. And I drew veeeeeeery carefully…

… because I believed that published cartoons were drawn that way. You know, that Charles Schultz just sat down and inked out a Peanuts strip from left to right.

And if I made a mistake…Read more…

How To Murder Stress, Redux

Tuesday, 3:29pm
Reno, NV
I can’t seem to face up to the facts, I’m tense and nervous and I can’t relax…” (Talking Heads, “Psycho Killer”)

Howdy…

I’ve gone back to the archives again, just cuz they’re so freakin’ stuffed with excellent posts that should NEVER fade into history.

When I find timeless posts that deliver essential tools for your Entrepreneur’s Survival Kit, I like to re-post them here (cuz I know you’re too lazy to go searching for them yourself, you dangerous slacker, you).

So, in this emotionally-charged election year, with the economy and the fate of the globe on people’s minds, I’m thinking another little primer on stress is needed. (The best advice I ever heard from a medical professional was… after I’d said “I’m not feeling so hot, but it’s just stress”… “It’s never JUST stress, Carlton. Stress is bad, bad, bad, and it’ll kill you just as readily as having a piano drop on you from the 6th floor.”  That woke me up to the reality of the chemical stew I was brewing in my system, bubbling with bad hormones and corrosive juices.)

We’re not built to survive on a steady diet of stress. We self-destruct when it gets too severe.

Okay, here’s the post. See if you can relax enough to at least read it…

——————–

Howdy.

What’s the matter, Bunky?

The news got you down?  The economy keeping you up at night?  Are sales in the toilet, creditors stalking you, clients not returning calls, the sheer angst of living in a modern tech-drenched world chewing holes in your gut?

Would you like to hear how grizzled veterans handle the evils of stress?

It’s good stuff… because, as everyone should realize, you don’t get to BE a grizzled veteran if you can’t handle stress.  Cuz that shit will eat you alive and send you to an early grave.

In fact, this is easily one of the fundamental tools for surviving the Never-Ending Cage Fight O’ Bidness.  I noticed, in the first years of my freelance career (when I was searching semi-desperately for clues on how to become successful), that there were biz owners who were having fun… and there were other owners not having any fun at all.

Age had nothing to do with it.  Nor health (though the fun-havers consistently were in better shape).  Nor gender, nor — and this is important — Read more…

First Fork For Entrepreneurs

Saturday, 11:29am
Reno, NV
She’s so fine, there’s no telling where the money went…” (Robert Palmer, “Simply Irresistible”)

Howdy…

I’ve been counseling entrepreneurs (both rookie and veteran) for, oh, about 30 years now. They come to me when their progress, or dreams, or plans have been hijacked by events or forces seemingly beyond their control…

… and they need a hard-core reality check, fast. Plus a detailed list of steps to fix things, and get back on track.

Even if you get an MBA somewhere (and while studying the history of biz and learning the methods behind success are important, I have yet to meet an entrepreneur who was helped by getting a fancy degree like that)… you can’t really understand the cycles, problems, surprises, horrors and pleasures of running your own biz until you dive in.

You can read every book ever printed (or watch every video) on what’s it like to run a biz… but you won’t truly understand how it all works until you’re actually running ads, setting up deals, shipping product, hiring and firing and moving and shaking.

When you catch yourself looking over your shoulder at the competition the first time (or waking up in the middle of the night with angst over a new campaign), THEN you know you’re a real entrepreneur.

I really enjoy consulting with entrepreneurs whose noses have already been bloodied. Life has already done the hardest part of my job for me… by kicking the idealism and dumb-ass belief systems to the curb. Your biz won’t succeed because you’re a sweet guy, or because dammit, your product is just the greatest thing ever.

No. Your biz will succeed becauseRead more…

How To Critical Think, Redux

Saturday, 2:33pm
Reno, NV
When I look back on all the crap I learned in high school, it’s a wonder I can think at all…” (Paul Simon, “Kodachrome”)

Howdy.

As I was writing a new article to post here, I used a term I invented: “Critical Think”. It’s not all that original, as ground-breaking terms go… but the idea behind it is very important for anyone seeking to move up a level or two in their career (or in their quest for ultimate happiness).

So, I’ve dug up the post where I first explained Critical Think, and I’m dragging it back onto the dance floor.

Really, this is timeless stuff. Enjoy:

Howdy.

Someone recently asked me to offer a clue on how to nurture critical thinking.

It’s a fair question.  And while I’m no neuro-scientist, I talk about critical thinking a lot, because it’s the foundation of great writing, killer salesmanship, and engaging the world with your throttle wide open.

However, it’s not an easy subject to grasp if you’ve seldom taken your brain out for a spin around the Deep Thought Track (as most folks have not).

So let’s explore it a little bit here…

Critical Think Point #1: Yes, I know the headline on this article is a grammatical car wreck.  It should be “how to think critically”, or at least “how to critically think”.

But this botched phrasing is actually part of the lesson I’m sharing here.

Consider:  The vast majority of people sleep-walk through their lives and careers, never going beneath the surface of anything.  They process, at most, a small fraction of the information they see, hear or read about.

It’s pretty much GIGO.  Garbage in, garbage out.

So the first job of any good marketer is todeliver some level of brain-rattling wake-up call for the prospect.  To literally jolt them out of their semi-permanent reverie, and initiate a more conscious state of awareness.

Cuz you can’t expect a somnambulant zombie to be proactive about following through with your request for buying something.  Or opting in.  Or even just continuing to read.

Thus: Good ad writers make full use of the incongruous juxtaposition of compelling sales elements — or, for short, the “hook”.

Ideally, you want the induced “WTF?” reaction strong enough to unleash a splash of adrenaline, or even physically make ’em bolt up and take notice.  (As in, “That can’t be right! This violates my entire sense of what’s real!”)

HoweverRead more…

K.I.S.S.

Sunday, 3:09pm
Reno, NV
“The shortest distance between two points is a straight line, unless you’ve got a black hole handy.”

Howdy.

Nice, short post here today. In keeping with the theme “KISS.”

Veteran entrepreneurs recognize this, of course, as an acronym of “Keep It Simple, Stupid“… easily some of the best biz advice I ever received in my long career. I carefully printed this slogan out, by hand, on a big notecard and had it taped above my desk for years (though, my sign was even more direct and vicious: Keep It Simple, Shithead. I wanted to get my own attention.)

I made good use of slogans during the early days. “Business before pleasure” was also huge for me, since I’d squandered my youth as a party-hardy slacker… and simply re-directing my energy first to biz (and having evil fun afterward, if I still had any juice left) instantly changed my entire existence. I made a vow to myself — my first real vow that I took deadly seriously — to follow that self-administered advice without hesitation or complaint… and to never apologize for basing my career on a hackneyed phrase that few people ever thought twice about. And that’s when things started popping for me, success-wise.

That was a key realization: All those dog-eared rickety slogans, as mocked as they are, have earned their way into the culture…

… because they Read more…

Cynics, Sociopaths & Garden-Variety Azzholes

Monday, 12:48pm
Reno, NV
Use all your well-learned politics, or I’ll lay your soul to waste.” (Stones, “Sympathy For The Devil”)

Howdy.

Today, I’m gonna share with you one of the nastiest, yet most valuable lessons you’ll ever get in your career.

It’s all about the firestorm of conflicting personality types you’ll encounter in the Big Game O’ Biz. It took me ages to figure all this out (and get it into a simple concept that’s easily explained)… and many, many times it has saved my butt from disaster.

This is the mostly hidden part of being in business. The other fundamentals… honing your skills, dealing with technology, managing moolah… all seem to be fairly straightforward.

If only we didn’t have to deal with human beings to get through the day, everything would be just dandy.

However, sizzling underneath every interaction with another Shaved Ape lies a volcanic pit of emotional, physiological/biological, intellectual and metaphysical goo. Experienced professionals intuitively learn to negotiate this roiling obstacle, eventually… but usually can’t explain what they’re doing. They rely on a code of ethics, first, that eliminates or salvages biz relationships with the most common kinds of crooks and monsters out there.

However, waiting for the other guy to violate your code before jettisoning him from your life means you’re a punching bag while the truth about the human capacity for evil slowly dawns on you. (And most folks never really understand any of this. Which is why the neighbors of the freshly-caught serial killer always express disbelief — “He seemed like a nice guy. Always mowed his lawn. Sure, there were screams from the basement sometimes, but…”)

I studied this stuff — and figured it out — only because I was completely on my own in the early part of my career as a freelance copywriter (where I constantly dealt with new people, and needed all the insight to make quick-yet-correct decisions I could muster). I had a smidgeon of a hint, through an otherwise-worthless psychology degree I snagged in my youth…

… but the real breakthrough came because my quest to become an expert in salesmanship forced me to go deep with how people actually react to a sales pitch. This was my introduction to “street level psychology”… Read more…

Do Ya Feel Lucky?

Saturday, 2:21pm
Reno, NV
Well, do ya, punk?” (Clint Eastwood, “Dirty Harry”)

Howdy.

What’s Lady Luck done for you lately?

Humans have a strange relationship with Luck. Rome conquered the known world, yet firmly believed in a goddess named Fortuna who ruled over their fates. More modern successful folks than you can count consider luck to be a con-game. “I make my own luck,” is a common refrain… and yet these same smug studs often indulge in stark superstitious behavior.

I imagine more than a few folks have earned a PhD or two going deep into the concept of luck. Is it a random thing in the universe (like snake-eyes rolling exactly when you call it)…

… or part of a pre-determined script you’re just playing out (so of course the dice came up ones — it was part of your life’s plot-line)?

Or is it something much more mysterious and powerful?

You’re really got to settle this for yourself, I learned… Read more…

Garage Band Entrepreneurs

Friday, 1:48pm
Rancho Cucamonga, CA
Cuz the thought that I coughed up my head is the event of the season…” (“Mr. Soul”, Buffalo Springfield)

Howdy…

You like music, don’t you?

And you like getting filthy-stupid rich in business, too, right?

Well, join the club. In fact, it’s astonishing to me how many wily online entrepreneurs are not just music lovers (we’re talking the “nutso” category of fan here), but also musicians. Some keyboards, a drummer hither and yon… but more often guitar. It’s something we quickly bond over…

… even though I’m a totally old-school rocker, and most of the younger dudes are either speed-thrashers (who worship Yngwie Malmsteem) or Tone Monsters who embrace the technical side of digital music-making (with an engineer’s-level command of effects).

Which just pisses me off. The story of my early musical career fits right in with other geezer tales of walking ten miles to school in the snow (and eating gravel for lunch). We were as close to analog as you can get and still be pumping noise through electronics.

Back when I started playing, the Beatles were still touring, and everyone plugged their guitars straight into the amp (which had actual springs for reverb). The only “effects” we produced was the occasional accidental squeal, or — if we were lucky — a gutteral growl from a blown speaker that was still alive.

My first stomp box was a simple one-button fuzz-tone that mugged the signal and distorted it like a mofo. (My pal Bob made it in Shop Class.) (It sounded like a Tyrannosaurus Rex trying to eat the building, and sometimes startled dancers near the stage.) Later, I bought a used Morley wah-wah… and even later I loaded up on Boss pedals and digital amps with sampled sounds and all hell broke loose.

But basically, I’m still that guy who was most impressed with Dave Davies of the Kinks (who slashed his little amp’s speaker with a razor blade before recording “You Really Got Me”). Simple, non-technical abuser of equipment (and pentatonic modes).

So what’s this got to do with making money?

A lot… at least as far as becoming a successful entrepreneur.

Because it’s all about attitudeRead more…

Brain Tempest (Downgraded From A Storm)

Saturday, 2:23pm
Reno, NV
Who the fuck do you think you’re talking to?” (Travis Bickle, “Taxi Driver”)

Howdy. Sorry about being such a potty mouth right off the bat there… but that Taxi Driver quote is just too perfect for setting the stage.

Here’s what’s up: I’ve been involved in high-end, professional-level brainstorming and masterminding for, oh, around 30 years now. I think I’m starting to get a handle on it, too.

Okay, I’m joking. After spending half my career butting heads, arguing and mentally-wrasslin’ with legendary thinkers like Gary Halbert… with a LOT of money, reputation and consequences on the line…

… I actually DO know a little something about working over an idea, ripping away the bullshit, and uncovering the overlooked, ignored, and spot-on nuggets of truth and success-potential most people miss.

The process is very much like sausage-making: Not pretty, and not for the weak-kneed.

However, if you truly desire to run an idea, project or plan through the gauntlet of REAL brainstorming…

… it’s still the fastest way to load up your war-chest with tactics, strategies and solid creative mojo. So you can get moving on conquering the world (or your niche, whichever).

But here’s the kicker: Hardly any veteran marketers have a clue how to brainstorm effectively.

Folks just naturally suck at it. And recoil in horror when confronted with the real thing in action. (“No!“, they cry. “It just CAN’T be that brutal!“)

At least… Read more…

The Rest Of Your Freakin’ Life, Re-Redux

Tuesday, 1:31pm
Reno, NV
Hey, you bastards, I’m still here!” (Steve McQueen as Papillon, floating away to freedom…)

Howdy…

First off… do not be alarmed if the design of the blog seems to be morphing — the programmer is fussing with the new design in real-time. We’ll get it all sorted out very soon.

Second… I’m re-publishing — for what has become a tradition on this blog — a portion of one of the more influential posts I’ve ever written.

What you’re about to encounter is a slightly tweaked way of looking at the best way to start your new year…

… but that tweak makes all the difference in the world. I’ve heard from many folks that this particular technique finally helped them get a perspective on where they’re at, where they’re going…

… and why they care about getting there.

So, even if you’ve read this post before… it’s worth another look. Especially now, as you gaze down the yawning gullet of 2012, trying to wrap your brain around a plan to make the year your bitch.

This is a critical step for entering any new period of your life. To keep your life moving ahead, you need to set some goals, dude. And most goal-setting tactics, I’ve found, are useless. Worst among them is the traditional New Year’s resolutions (which seldom last through January).

This tactic I’m sharing with you (again) is something I’ve used, very successfully, for decades…

… to reach goals, to clarify the direction of my life, and to change habits. I first shared it in the old Rant newsletter a few years back, and I’ve hauled it out here in the blog on a regular basis.  It’s timeless, classic stuff that will never let you down.

So let’s dive in. Here’s the relevant part of the post (slightly edited):

“Goal Setting 101 And
The January 15th Letter”

Yeah, yeah, I know a chat about goals can quickly turn into a boring, pedantic lecture. But then, so can a chat about space flight.

And, in reality, both space flight and your goals are VERY exciting things.

Or should be.

It’s all in the telling.

What I’m not going to discuss are “resolutions”. Those are bogus pseudo-goals that have the staying power of pudding in a microwave.

No. It’s merely a coincidence that I’m suggesting a review of your goals in January, just after the New Year’s supposed fresh start.

I mean… Read more…

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