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Love your work John,
I’ve been on the receiving end of you ruthlessly ripping apart a bunch of Australian’s pathetic, dripping-with-meaningless-platitudes business offers.
It was fiery. It was fun.
I thought hard before I put my hand up & offered mine up for crucifixtion. Then I called mine out & you savaged it. Luckily I listened to what you said & it turned my business around.
Thanks for the savaging.
(You even gave me a Carlton beer bottle signed by you so I could remember the humiliation. I’ve still got it. I treasure it.)
ReplyHi Louise. Did you keep that signed beer bottle? Was it Carlton Draught, or VC? Might be worth something in… oh, maybe 50 years.
Glad the Hot Seat worked out for you. The ONLY job any self-respecting guru should care about is helping turn around people’s business… and I appreciate you taking the time to tell us you got results. This kind of comment makes my day…
ReplyBack when I was actively practicing karate, I had the honor of participating in a few “10 man” promotions for soon-to-be black belts.
My particular style was full-contact, and the candidate’s test was basically a 30-minute sparring session with 10 brown or black belts in the dojo.
Before the first one in which I was part of the ass-kicking lineup, my teacher pulled me aside and said, “Look, this is going to be pretty brutal. By the time he gets to you, he’s gonna be barely standing.”
At that point I was expecting him to tell me to take it easy on the poor guy.
Instead he said, “Don’t let up. He’s doing this for a reason and it’s not about you being nice. You’re not doing him any favors by pulling your punches.”
Another mentor’s voice also rings in my head with “It’s better to be respected than to be liked.”
Good stuff, JC.
ReplyThe similarities between an actual bar brawl, and an intellectual bar brawl are actually pretty close… metaphorically speaking. Biz is tough, and life is merciless. Bad things happen to good people, etc. So the thing to do is — as you point out — be prepared, and never let up when real growth is on the line.
Nobody ever succeeded in biz because they were nice. They have been simultaneously nice AND viciously-effective entrepreneurs, but don’t get confused about who wins in the real world.
Thanks for the post, Phil.
ReplyHi John,
Thanks for making my Monday morning. Sunshine (and accompanying above-seasonal temperatures) just got usurped by your marketing mastery. But this isn’t your regular plain ol’ vanilla brand praise. Nope.
So why am I especially grateful for this post in particular? Well actually, I’m glad you asked. So let me quickly show you what I mean…
See, inside of a few short moments, I’ll be hitting up my own brainstorming session. But unlike meeting past…this time… it’s going to be VASTLY DIFFERENT! Because…
I now (finally) realize… there’s a colleague to whom I’m a little bit too… NICE!
Eek! What a disaster. This just won’t do!
I mean, if we were talking small potatoes, it might not matter. But the stakes have never been higher. This is big business I’m involved in! So…
Like Obi-Wan, I activate my TRUTH-SABER. Instinctively, I tighten my grip and steady my gaze, – ready to slash through the dark and dangerous veil of niceties my colleagues artfully drape around the boardroom table. And while their subterfuge has worked well in the past, NOT TODAY.
You see John…
I’m finally ready with another well-guarded secret of a kick-ass marketing rebel. The Empire doesn’t stand a chance.
Thank you,
Jeff
ReplyI was involved in a discussion on a Facebook group for Real Estate agents and it went from a nice atta boy conversation to a bar brawl where real world, powerful, and game changing discussions started exploding. The value difference was amazing.
But what broke my heart was the immediate influx of “Dudley Do-Rights” who insisted that we stop being so judgemental and be nicer to the other people.
Needless to say the conversation stopped providing any value and I left.
Great post, I am insisting everyone in my Mastermind group read it and agree with it. Otherwise, it may be time for a new group.
ReplyIt’s amazing how long that BBDO advice has stuck to the business world’s psyche. And it’s been disproven over and over, but it just won’t go away.
Brainstorming works, when done right. You don’t have to be a total dick, but you gotta be honest, and be able to debate with seriousness… cuz in biz, there are consequences to being silly about the way the real world works. It’s not nice out there. It’s a jungle… but a FUN jungle when you finally figure out the insider secrets of dominating it.
ReplyI believe it.
In fact, I read that New Yorker article you linked to and it also mentioned a study about how when researchers write a paper together, but they work at a distance from each other, they’re less innovative and influential…
Reminds me of how when I get a critique via email, it never makes any sense to me. Doesn’t matter if I ask them to explain either…the spark is missing. But when I yell at my bosses and tell them to do the critique in person (after all, I do work exactly 10 feet away from their office), all of a sudden I “get” their critique and my writing improves.
—
Oh, yes. And LONG LIVE NEGATIVITY!!
All hail…
But don’t confuse being hard-core about the truth with actual “negativity” — you don’t need to be Mr Negative in a brainstorm to get things done, you just need to embrace the truth, prepared to gouge and maim to battle off naysayers and fearless about encroaching on others egos. Everything, including social niceties, take a back seat to the truth…
I myself still manage to keep things light during brainstorms — lots of laughing, and serious bonding comes with the “get down to it” brawls.
ReplyHi John,
Thanks for the post. I once worked for a boss who didnt appreciate my honest feedback during meetings. One day he called me aside, and after downgrading my status asked me why I was always negative. He did not seem to get it when I answered him that I was being paid to think. Needless to say, that only made me want to strike out on my own.
All thinkers — free-, creative-, biz- and otherwise — will continually find themselves in the minority in any group they’re in. This skill doesn’t often help with Peter Principle type promotions up the ladder, so bosses tend to be authoritative types who fear and resent deep thinking. That’s why entrepreneurism is such a great gig… you get to be your own asshole boss…
ReplyYep, I know that feeling of revealing the absence of clothes on the Emperor, and getting shot down for it. That was from people who also felt that creativity was instantaneous:great ideas could be plucked from the ether, perfectly formed.
And the creative juices really do flow better when there are two of you (or more)and you get the gloves off. Give me honesty over niceness any day.
ReplyHi John,
just got the February issue of the “No B.S. Marketing Letter”, and was happily suprised to see you providing BIG LESSON content there.
As a subscriber to paper version of THE MARKETING REBEL RANT for years, I always looked forward to receiving it in the mail – and always dropped everything to immediately read it.
While I almost always drop everything the day NO B.S. arrives, your addition will make that even more certain to happen.
Kip Lytle
QLaser – Tomorrow’s Healthcare Today.
22nd Century Pain Relief Without Dangerous Drugs!
http://www.qlaserinformation.com
Hi Kip. Yeah, I’ll have a couple more submissions for that Big Idea page this year. Also working on some books here, both for biz and a goofy autobiography… be sure to watch this space for future alerts. Hope all is well…
ReplyHi John,
You do have a point brainstorming is one way to get creative ideas. I would be great to gather in more people to really get more ideas. It’s like corporate brainstorming.
ReplyFrom: RJ
250 meters from the beach
Muggy & overcast 27 degrees C
Glenelg SA
5045
Dear Big dog-JC
Howz the rotator cuff comin long?
I learnt a lot from this new post…like what brainstorming really is and how to do it…
…there is question I have about brainstormin…
If you are not able to brainstorm with anyone for whatever reason do you think the method of ‘Mind-mapping’ …has its place with brainstorming ideas?
Second thing…
What are your thoughts on clean or messy desk of copywriter/entrepreneur? which i know is off topic of this post…
Do you think those with messy desk are better at what they do or those with squeaky clean desk hit the mark I’m interested in your thoughts.
My desk sometimes resembles war zone from the middle east…with so much dust on the computer screen that when the screen is not blinking at me that the dust can be clearly seen across other side of the room…
In fact. I hate to clean my desk. I like it better when it looks like the Tasmanian devil off looney tunes cartoon has been threw…I have to hunt for notes, ideas, stuff its what I called ‘organised’ neat mess.
Again learnt a lot from this post as always…wish ya speedy recovery my man!
Gotta jam…
Later.
RJ
ReplyDifferent strokes for different folks, RJ. Some writers play music, I need total quiet. Some write early, I write late. Some slam out a draft, then edit… others write carefully from the first word.
Find your own groove, and go for it.
ReplyOne of the biggest dangers for entrepreneurs is getting isolated.
Makes sense that it happens, because how many people around any of us think like us? Most usually glaze over as we talk about our “evil plans” for marketing domination… they just don’t get it. So I know at least for me, this meant I was masterminding with my own inner voice on my business plans.
Masterminds like yours, and others, have at least for me allowed me to feel part of a tribe – and even though with yours John that means an ass-kicking tribe, it really has opened up my thinking and has motivated me to more action than I ever would have had on my own.
Thank you for this post – and for your group. It’s great to be growing an empire through it… and having a helluva lot of fun in the process. =)
Lisa
ReplyAnother excellent article. Agree w/groupthink vs brainstorming and need for truth & clarity; saw that for years firsthand as a TQM/quality team improvement facilitator in my prior corporate life. Company politics and “let’s all play nice” trumped the real “how to actually get things improved around this company” every single time. Emperors had no clothes and elephants were in every room, and the groupthink mentality kills big companies’ innovation and breakthroughs. Thank goodness I left the corporate world 15+ years ago, never looked back. It was more fun as a consultant vs internal employee, best yet to be an entrepreneur.
Hotseats are a solid idea, I’ve done similar approaches in my seminars; they work to help validate and fix problems, quickly; thanks for the insights.
I like your point about clean desks; I haven’t seen the top of mine in over 6 years (I use two 6-foot conference tables in an “L shape” in the corner of a top-floor bedroom, btw, for my office, along with two whiteboards; works great). My office has a mystical adventure-path type narrow 1-foot wide passageway to the desk area, the floor is stacked with books and projects, my office looks like a tornado swept through it…yet it’s hyper-effective for helping produce info-products in my niche. My wife knows to never enter, and to not even Think about “cleaning it up”. I know precisely where everything’s at, amongst the stacks of mayhem.
I’m sure your mastermind group is a winner; I especially liked your writing, eg “You don’t agree with me, do you. I can sense the hostility brewing behind your fevered brow.” .. is classic Carlton, outstanding copy there — directly grabbed attention, for the turn. Best wishes for success with it, your training works (and is a lifesaver in this economy; I use what I learned from you every week in my business, thanks).
to the mayhem,
-ken
ReplyJohn,being brutally honest saves everyone a lot of time and money… don’t you think?
I know some people treat their copy or product like it’s their first BORN or a brand new PUPPY.
And when dissecting it, it feels like you said their kid was ugly and you just kicked their puppy, Cuddles, right in the ASS.
People need thicker skin.
Bill Jeffels
ReplyToo true John. It’s the mark of a great teacher to tear down bad ideas!
I’ve been at so many seminars where someone voices a doomed business idea, that they’ve already sunk a load of money into, and the host’s only objective is to shut them up and move on rather than actually setting them straight.
It’s great to see you mention Jonah Lehrer, his work is really interesting. I just wrote about an interview Derek Halpern did with him – he’s everywhere at the minute!
As always, thanks for the insights,
Megan
ReplyOne of the hardest jobs I have is to tell someone who just paid a small fortune to be in an event with me… that their idea (or, worse, their existing biz) needs to be murdered, with not another cent sunk into it. The smart ones recover fast, and thank me for saving them even more grief. The less-smart get pissed off, and spend years and another fortune trying to prove me wrong. Sad consequences.
Much of business is unpredictable. But much of it is also VERY predictable, when you bring decades of experience and knowledge to it. I’m not talking about theory, but about actual front-line, real-world, hands-on stuff. Exceptions abound, but when money and the life of a biz is on the line, I’m going with experience.
ReplyMy first positive experience with “whack a mole” was as an obnoxiuos 20 something doing an apprenticeship with a tough old German mechanic. Talk about speed up your learning curve…with lifetime attitude adjustment as a bonus.
Second one was with my older sisters’ management consulting business. She very cleverly built this sort of review into the management process. Boy, did it ever weed out the dead wood, both human and idea wise.
Third is an art forum I participate in where I have a high level of tech knowledge. The “whack a mole” phrase came from there. People learn way faster if you call “BS” on them right off when needed.
This works, and it works well in a whole lot of other areas too.
ReplyJohn, I LOVE your approach to brainstorming!!
The only approach worth the name, actually – the all “positive” one should be called Brain Breeze or Brain Zephyr or Brain Stinky Wind, not STORM .
There are so many people going into business now because they can’t get a job any other way, and these people, if they don’t get this kind of brainstorming treatment from the outset, are most likely to be in the 80% statistic of being out of business within a year or two.
Makes me realize I’ve gotta do this on a regular basis.
ReplyI’m constantly having to check my nice monster when discussing projects with clients. Especially in a group setting.
All the minions, sitting around the rainmaker, thumbs warmed up, ready to spring into the “up” position – and the little hero in my head is screaming “THIS is stupid, say something!!!” As the “be nice” monster tries to squelch him, I pry loose from his death grip and utter the first word of criticism. It’s always a terrifying but liberating moment. 😉
ReplyIt’s like encouraging someone who has never been in a fight before and has no skills… to go challenge a known expert in killing. You can get as pumped up and enthusiastic as you like, but in the end the guy gets slaughtered. That’s a metaphor for business — experience and skill beats passion every time.
The stakes are high in biz brainstorming. Entire projects can die quickly, or go off in the wrong direction, because of a single unchallenged assumption or idea in a brainstorm. Top pro’s won’t let that happen.
ReplyJohn, with all due respect, I think I disagee, but not with the need to bring ‘brutal honesty’ into the process. I think brainstorming means getting as many ideas out there as possible within a given timeframe WITHOUT evaluating them (YET). Then, the next step is to start evaluating and doing the ‘brutal honesty’ to get the best results from the creative process. When you start evaluating before you finish brainstorming, you can kill the creative process and potentially miss some good ideas.
ReplyRead the New Yorker article, Bill. It clearly nails the errors in what seems like “common sense” brainstorming styles. You’re not alone in your thinking… which is why I wrote this post. The entire brainstorm can go off the rails and into tangents that (a) inhibit the flow of ideas and (b) get people excited about BAD ideas… if anyone with specific information or experience about an idea stays mute when a disproven or rotten idea pops up and isn’t killed on the spot.
Debating an idea brings up other, better ideas. You don’t shoot down ideas cuz you don’t “like” them, but only if your experience and skills prove they’re bullshit. You get loud, Alpha-male but uncreative types in there, and they’ll dominate the session… with bad ideas.
Again: Debate ENCOURAGES creativity, it doesn’t kill it. This goes against common wisdom, but then common wisdom is bullshit most of the time anyway.
ReplyWalt Disney used to hold his creativity sessions in a cramped darkened cupboard under the stairs where the temperature was unbearably hot.
Walt claimed that this was essential to getting the best out of his creative team.
Every idea was then mercilessly ripped apart in phase 2 of the process.
Great post John,
I’ve always brain stormed a lot with my team and fellow entrepreneurs … turned out mostly got it wrong though. I always held back critiques (or softened them) wanting to be the nice guy … and was kind of pissed of the dudes who throw me heavy critiques. This is an eye opener for me indeed 🙂
Ha! Love it! There’s a fine line between being an asshole and being blunt. Unfortunately, not everyone defines “asshole” the same way. Two issues I frequently run into are:
1 – “Do you want to pay me to explain to you why this WILL work or do you trust me to implement what WILL work?” Geez! They really expect to understand my 20+ years of experience and accumulated knowledge in one afternoon?!? If you hire an expert, use the expertise!
2 – “Do you want something you LIKE or something that WORKS?” ’nuff said.
If the client/organization can’t stand the heat, then long-term viability is often questionable. Sometimes, it just time to pull up the stakes and move on.
Keep up the frosty work!
Paul
ReplyThe best criticism I ever got was in the form of questions. Not just one, but small little ticking questions that sat and sizzled with me to the point when they exploded the slick 007 mentor was far far away no where to thank. It was exquisite and masterful. It felt like magic. Further, the questions seemed to fast forwarded the “self loathing, deer-in-the-headlights, what was I thinking…boy am I stupid! place” to “well if that is true, then this is true…” and lightbulb + freedom.Poof… I not only owned the fish, I had learned how to fish and found the best place where fish congregate, and few friends to lie to about the size. So, I am a big proponent of the socratic method when criticizing, even though all you really want to say is, “Hey, heads up. You’ve got toilet paper dragging off your shoe. and P.S. you smell fishy.”
ReplyHow about a reality TV show John, where you and a couple copywriting colleagues help entrepreneurs drill down for the big idea to launch their products or abandon hope? “Shark Tank” style.
ReplyThis is actually what we do in live events — we pluck people from the audience and do Hot Seats on them, cold, right there in front of God and everybody. However, you gotta remember that entrepreneurs are different than the rest of the population — most folks operate on a very zombie-like, surface-level consciousness, and run around thinking that Superbowl ads are what advertising’s all about, and that starting and running a biz is “easy” (but just not something they care to try right now). I warn budding entrepreneurs that life may get very lonely in the first stages, as their old set of friends shy away — because, once you take control of your life and start working toward achieving goals, you destroy all the excuses other people rely on for why they haven’t accomplished anything in their lives. And they resent it, too. They will root for your failure. You can still be friends with them, but you can’t talk biz with them — they are irrational about it, and more removed from the real-world applications that seems possible. So, a reality show about the details of a biz probably wouldn’t work. Shark Tank (and The Apprentice) are artificial constructs that touch on biz life, but avoid the nasty details.
Shark Tank is interesting, in that it’s lasted so long. Making a game out of finding investors was a stroke of genius… but then, most of the entrepreneurs I know never went for outside investing. They built their biz from scratch, and reinvested profits — that eliminates all the problems of having angel investors (control issues, legal complications, etc). It also feeds into the myth that all entrepreneurs are, are “inventors” who build a better mousetrap, and the world beats a path to their door. Utter nonsense.
I stopped watching Shark Tank when I started yelling at the TV during it. (Same thing happened with The Apprentice — there are multiple posts here in the blog archives about Trump during the first year or two of that show, cuz it was good. Then they fucked it up, of course, because “too much actual business” turned viewers off — they wanted to gloss over the biz lessons, and focus on the game-show and personality clash part.)
Especially today, with the Web — any entrepreneur who can’t show a profit first has little biz going after investors. And, once he’s proven he can bring home the bacon with his nascent little product/service/idea, why would a sane entrepreneur WANT investors? Build the biz, then sell it. And start another. Or ride it all the way to fame and fortune. Don’t be dumb about real-world biz, and don’t pretend that magic happens when investors arrive…
ReplyHi! John,
Thanks for another great post and the reason
why I can´t miss this Blog.I love your comments very much for being so real and brutal honest.
I am somebody who love to get the truth in my face when it comes from somebody upright like you as you know so many false prophets are gone into the world.I always gonna be of
the smart ones who will save a lot grief as
I always gonna listen to the real profits
like you.
Got a lot respect for you and always be the
way you are.It will be very much appreciate it.
Can´t wait for your next post but till then
wish you all the best buddy.
Blessings!
ReplyHombre,
It’s funny, you always seem to post these things in such a timely manner. I’ve been thinking about my writing habits a lot lately, and my mind kept wandering back to the story you told me about those poor bastards writing for that agency back in the day. Shudder.
Serves as a reminder that we don’t got it so bad, do we?
The brainstorming advice is golden too – I’ve burned through a ton of ideas lately trying to decide how I want the rest of the year to pan out. Letting the shitty ones die a natural death instead of inviting them to waste your time is a tough lesson to learn, but boy is it worth it.
Nice post dude, hope all is well.
-Flashman
ReplyThanks, Flashie. The graveyards of “good” ideas are vast around any successful entrepreneur. The common refrain is “I don’t need another good idea… I need to make the good one I’m already implementing work.”
I’m reading the Steve Jobs biography, and every page I have to stop and write down some notes. The business he created is complex, but the ideas behind them are simple — he saw opportunity, and stayed focused on how he believed it should be conquered. Despite all the upheavals (including getting ousted from Apple, by the guy he hired) he kept his nose to the grindstone, aiming for that main goal. The dude was known as a passionate debater, and welcomed battle in brainstorms — if his ideas couldn’t withstand debate, he knew they were no good.
The writer’s life can be a little too comfy, at times. We lose that hunger that fueled the early career… but it doesn’t have to be that way. You learn to harness that hunger, and keep it burning through a dedication to a larger goal. At first, it’s just to craft a career, to get over the hump of becoming a solid pro. Then, you need something bigger. Writers serve a function in biz, yes… but we also are needed in the larger scheme, too. To push good ideas, to punish bad ideas, to do all the persuading necessary to keep this ship afloat.
One of our main jobs, as writers, is to never let the bastards win. It’s an endless struggle, but one we were built for fighting.
ReplyYeah John, I know my on line music biz idea
needs a kick in the head to get it moving.
You always know what we need in that grizzled old timer way.
I’m 50 now and know if I don’t run my own ship totally, I’ll be like everyone else.
Thanks man
Mark in Cold Ass Canada
ReplyGreetings;
To one of my most respected and esteemed mentors,no bullshit. Your rant on specific positive ground rules, in a forum structured to fine tune rational potential profit creating ideas. Is as usual both informative and enlightening.Thanks for sharing your invaluable old school keeping’ it real advertising and marketing expertise. To “Taxi Driver” obviously you’re highly frustrated. Responding to your question out of context could not possible present an acceptable reply. maybe this universal generic response will be of some stress relief…http://youtu.be/bb2bIKwwEpU…Thanks for asking,talk at you soon.Many blessings be to you and yours.Live righteously and cherish the journey.=>Stay Frosty!
ReplyGreat stuff John, I was forwarded your article by a very good friend, he exactly wrote: “Brillance from John Carlton…(Jesus – why can’t I write like that?). I had to check your article out (I don’t normally hear those words from him about someone)
I have just signed up to receive your updates!! Looking forward to your next article 🙂
Chaibia
ReplyThank you, thank you, thank you!! I have participated in many brainstorming sessions where ideas floated about on clouds of euphemistic politically correct safety nets. Occasionally, I would interject a dose of reality to the discussion, and the name calling would start. “You are always so negative.” “Let’s not use the word stealing,” to which I replied, “How ’bout permanently borrowed?” which was ironically taken as offensive. Unfortunately, our society has learned how not to accept criticism as a positive thing. And this is a problem for all organizations.
I have been an educator for 27 years, but now I plan to start a business. Of course, I, too, have the romantic ideas that float in my head about how cool it will be to have my own business, but I am also realistic enough to know that even though my ideas start with a dream, the dream needs to float the cloud back down to earth and get real. Thank you for validating what I have always thought about fantasy vs. reality. Those of us who believe this way are often made to feel like outsiders, are ostracized, are underappreciated, or just fired. I say let the truth begin.
Replyeffective brain storming is the key to a better planning strategy. Since gathering facts and information’s are quite essential when it comes to planning. And this is quite true and all boils down to hard work and dedication.
ReplyI guess you kind made me excited with this group. I just accessed the site of John Carlton. I’m a beginner in online marketing and would like to learn and get new ideas so I can succeed in this business. Probably when I already earned a lot I would join them as I can’t afford the 15K per year membership. But I think as early as now it will all be worth it.
ReplyThanks for sharing this! Like what they’ve always said, two heads are better than one. This post has been very helpful.
ReplyJohn,
Always love your posts. Today just reminded me of something. Gary Halbert has been gone 5 years today. Where was that post picture of you, Gary, and that unknown person sitting on the dock taken? I would have to say Florida…The Keys! Thank you.
Reply
