Category Archives for salesmanship

Do Ya Feel Lucky?

Saturday, 2:21pm
Reno, NV
Well, do ya, punk?” (Clint Eastwood, “Dirty Harry”)

Howdy.

What’s Lady Luck done for you lately?

Humans have a strange relationship with Luck. Rome conquered the known world, yet firmly believed in a goddess named Fortuna who ruled over their fates. More modern successful folks than you can count consider luck to be a con-game. “I make my own luck,” is a common refrain… and yet these same smug studs often indulge in stark superstitious behavior.

I imagine more than a few folks have earned a PhD or two going deep into the concept of luck. Is it a random thing in the universe (like snake-eyes rolling exactly when you call it)…

… or part of a pre-determined script you’re just playing out (so of course the dice came up ones — it was part of your life’s plot-line)?

Or is it something much more mysterious and powerful?

You’re really got to settle this for yourself, I learned… Read more…

So, How’s That Working Out For You?

Friday, 12:26pm
Phoenix, AZ
Been there, done that…

Howdy.

I am, today, resurrecting a post from a very long time ago…

… because the subject matter just won’t die. Like a zombie, it just keeps getting back up and stumbling forward to irritate and annoy me.

So let’s file this under “Necessary Reminders If You Wanna Get Rich“…

… cuz it’s one of those fundamental lessons for anyone who got into business to create wealth.

As opposed to, say, getting into business just to have something to do during the day.

Every successful entrepreneur will tell you the foundation of their wealth comes from paying attention to the fundamentals. The wild-and-crazy ideas are fun, the vows to take over the world make you feel awesome, and gorging on fresh technology is invigorating.

But you won’t earn a dime off any of it without knowing the nuts-and-bolts part of putting ideas, vows and tech into action.

Just like being really, really, really eager to demolish your opponent in a cage fight will get you killed if you don’t have the fundamentals down of hitting and getting hit.

Enthusiasm is great. Skills and knowledge are how shit gets done, however.

Here’s that zombie post. Enjoy:

I tell rookies to never, ever assume anything about anything. Ever.

Especially about your target audience. One of the biggest mistakes marketers make is to assume your prospect knows as much as you do about whatever it is you’re selling.

And it’s almost never true. You’re dealing with your product/biz/service day in and day out, and you’ve dealt with the details so often, it’s all second-nature to you.

But your prospect isn’t working in your office. Even if he’s in the same general market as you, he has other priorities. He may desperately need what you offer… Read more…

The Reality Check Mom Never Gave You

Monday, 3:32pm
Visalia, CA
“Only your real friends will tell you when your face is dirty.” (Sicilian proverb)

Howdy…

I’m handing the blog over to our good buddy Jimbo Curley again this week.  He’s done several guest posts, all hilarious, all excellent insight and info for marketers, writers and anyone in biz.

Jim and I go back a looooooooong time.  And my favorite story of how we became brawling colleagues is included here — this tale sends grown men into gasping fits of laughter whenever Jimbo re-tells it in the bar (where, during seminars, all the REAL networking and professional bonding takes place).  Last week, it was the Phoenix Hilton, for Joe Polish’s and Dean Jackson’s shockingly-good “I Love Marketing” event.

So this is fresh stuff.

Jim’s the real thing.  A top, consistently smokin’ hot copywriter and a keen observer of human behavior (and buying psychology).  He’s an original teacher in the Simple Writing System, and one of the very few writers I’ve personally asked to write FOR me.

This post is must-reading for anyone wondering how their latest and greatest ad is gonna do in the real world.

Warning: Do NOT drink coffee while reading this.  Or you’ll snort it through your nose during the funny parts.  Which is funny in itself, the image of hundreds of readers all over the globe spitting up coffee at their desks at the same time, courtesy of a master storyteller.

Okay, you’ve been warned.

Here’s Jimbo:

Thanks for the intro John.

I’ll dive right in.

Today I want to talk about a Street-Marketing lesson I call “How to take it in the shorts… and love it”.

It’s about how to get qualified critiques for your writing.

First, I’ll hit you with the big setup statement.

Here it is: Read more…

Cross-Cultural Exam #9: Boomer v. Xer. (With PRIZE!)

Monday, 8:28pm
Reno, NV
Just take those old records off the shelf, I’ll sit n’ listen to ’em by myself…” (Bob Seger)

Howdy…

At the end of this post, I’ll explain how you can win a bitchin’ prize that will make you the envy of all your friends forever.

First, though — let’s learn something about marketing to humans, whadya say?

Here’s two quick “how to deal with the screaming chaos” tips for everyone in business today who’s just a tad freaked-out at the way things seem to changing so damned FAST:

Screaming Chaos-Dealing Tip #1: If you’re older, you need to cultivate solid relationships with younger folks who can help you understand the Zeitgeist of the dominant culture out there.  (Yes, even if you hate it.  Especially if you hate it, actually.)

And I’m not talking about having your nephew program your TV remote while you mow the lawn.

Nope.  I’m talking about entrepreneur-minded young adults, who just happen to be totally wired into the Grid…

… and can translate current trends while offering you some solid, smart perspective.

And…

Screaming Chaos-Dealing Tip #2: If you’re a young entrepreneur, you need to cultivate relationships with geezers who can give you some perspective on how we GOT to this current state of affairs.

Key thing to remember: Read more…

How To Communicate With Humans

Saturday, 3:26pm
Rancho Cucamonga, CA
Hot fun in the summertime…” (Sly Stone)

Howdy.

I’ve been doing some Critical Think (trademarked term, by me) about one of the main keys to “real” communication with your fellow humans:

Empathy.

Not sympathy.  Empathy is a very different animal — it’s where you essentially walk a mile in the other guy’s shoes.  You start, conduct, and end all conversations with active knowledge of how the other guy is perceiving your side of the tale…

… and you actually give a damn how he’s reacting.

Empathy is not just a secret weapon in your tool kit…

… it’s the freakin’ nuclear bomb of high-end communication.

And it’s so powerful, because most folks simply do not possess it.  The vast majority of your neighbors and brethren think, speak and act from inside a confining little echo chamber where their own prejudices, beliefs, notions and cockamamie thoughts completely dominate.

And there is almost zero chance of anything contrary penetrating that white noise in their brains.

Thus, marketers get mad at customers, entrepreneurs ignore opportunity and pitfalls with equal obliviousness, and biz owners with superior products are passed over by prospects.


Don’t get mad. Get knowledgable! Lots of business boosting, life-enhancing secrets in my free report, you know! Get it right here.


You know who always seems to win?  Savvy politicians, con men, and psychopaths.  The dudes who cynically know how to turn on the charm and say all the right things to get what they want.

By far the hardest thing I’ve been trying to teach people over my career…

Is that good salesmanship is a tool.  

Like a hammer.  A hammer works to pound nails into the foundation of your dream house… just as effectively as it can pound holes in the head of your mother-in-law when you finally lose it.

The hammer doesn’t care who’s using it, or for what purpose.

That’s why, when I teach high-end salesmanship, I express the fervent hope that anyone using what I teach to push unethical shit will die and rot in hell.

Using good salesmanship tactics will vastly improve the bottom line for ethical, honest businesses.  

The tactics that work to persuade people to vote for corrupt politicians, or sleep with smooth-talking psychos, or buy into scams…Read more...

How To Critical Think, Part 1

Saturday, 2:33pm
Reno, NV
When I look back on all the crap I learned in high school, it’s a wonder I can think at all…” (Paul Simon, “Kodachrome”)

Howdy.

Someone recently asked me to offer a clue on how to nurture critical thinking.

It’s a fair question.  And while I’m no neuro-scientist, I talk about critical thinking a lot, because it’s the foundation of great writing, killer salesmanship, and engaging the world with your throttle wide open.

However, it’s not an easy subject to grasp if you’ve seldom taken your brain out for a spin around the Deep Thought Track (as most folks have not).

So let’s explore it a little bit here…

Critical Think Point #1:

Yes, I know the headline on this article is a grammatical car wreck.  It should be “how to think critically“, or at least “how to critically think“.

But this botched phrasing is actually part of the lesson I’m sharing here.

Consider:  The vast majority of people sleep-walk through their lives and careers, never going beneath the surface of anything.  They process, at most, a small fraction of the information they see, hear or read about.

It’s pretty much GIGO.  Garbage in, garbage out.

So the first job of any good marketer is toRead more...

How To Be A Sap.

Wednesday, 10:36pm
Reno, NV
To the moon, Alice!” (Ralph Kramden)

Howdy…

I’m recycling one of my older posts, because it highlights a writing and marketing lesson that is getting lost these days in the midst of the A.I craze and all the other craziness that’s going on in the world.

Plus, this is a subject that can never be discussed too many times…

… especially when it’s so important that you establish a real, visceral connection with people to make your business work.

In fact, what I’m bring up here is much more critical to creating effective advertising than many of the obvious things people tend to focus on…

… like “long copy versus shot copy”, or how to test offers.

Listen: If you understand how to use the powerful tool explained below…

… you can screw up almost every other part of creating your ad (or video, or website, or email, or whatever you’re using to get your story across)…

… and still crush it with results.

So ignore the details in this dusty post (like references to “Six Feet Under”, that great HBO series now long-gone)…

and know that the insight revealed here will forever be one of the most influential you’ll ever use in marketing.


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In fact, it’s just becoming more and MORE important as social media and info-overwhelm continues to nudge everyone toward ADHD-Land, where attention spans are pathetic and fundamental human emotions like empathy wither.

Here’s the post (with a few edits and some added stuff):

Jeez Louise. Did you catch Sunday’s episode of “Six Feet Under”, with the jarring funeral scenes?

It was… shattering.

I was jarred back to every funeral I’d ever attended, and had emotions wrung out of me I’d long forgotten about.

Screw reality TV. The truly well-written fictional shows (most of them on HBO) can still rattle your cage like classic literature.

That episode was quality emotional-wringing.

Got me thinking, too. About empathy. And writing.

I’ve known people who seem to have shut down their empathy gears… and it becomes evident when they lose the ability to get outside of themselves and see the world from other people’s viewpoint.  Movies require you to emotionally connect with the characters…

… and I recall uncles who fell asleep during the pea-soup-spewing scenes in “The Exorcist”…Read more...

Get A Room

Sunday, 3:25
Tampa Bay, Florida
So I said to the captain, please bring me my wine… he said we haven’t had that spirit here since 1969…” (Hotel California, of course)

Howdy.

Another guest blog post here (while I’m off to get ready for the totally awesome Action Seminar down in sunny San Diego this coming weekend)…

… by our good friend (and notorious freelance copywriter) Kevin Rogers.

I asked him to share the stories below, because they cracked me up when he first told them to me…

… and I realized the lessons for entrepreneurs here are just as solid as the stuff I picked up (early in my own career) from the street-wise salesmen I hung around.

Those real-world lessons from the dudes who knew how to close a deal face-to-face are critical to any decent sales process… even if you’re completely digital and never actually meet your prospects in the flesh.

This stuff is pure gold.  So listen up.  Here’s Kevin…

Thanks, John.

Okay, let me tell you a story about why bellmen don’t mind wearing those goofy uniforms at busy hotels and resorts… and how the lessons I learned in the job fit so well in the entrepreneurial world.

It’s true.  One of the most eye-opening jobs I held in my previous life — before freelance copywriting — was as a main entrance bellman here in Florida.

I learned more about “street-smart selling” in my short time in that role than from any other gig, including stand-up comic, bartender, or even Marketing VP of an online real estate company.

Here’s why…Read more…

Top 10 Secrets To Make 2011 Your Best Year Ever (All Of Which You’re Currently Ignoring Or Screwing Up)

Thursday, 4:51pm
Reno, NV
“I’ll have what she’s having…” (When Harry Met Sally)

Howdy…

I figured I’d end the year in a ball of fire, and just lay it out for you here.

If you tried, really really hard, and weren’t successful last year…

… it was probably mostly your own damn fault.

Yeah, sure, the economy sucked, politicians were mean, your prospects are all screamin’ idiots, and God had it out for you.  All totally excellent excuses for having a crummy bottom line again.

It’s not your fault.  It can’t be your fault.  That… that’s just…

… that’s just completely unacceptable that it might be your fault.

And, hey, maybe you did piss off the universe, and spooky forces beyond your control mucked things up so you had a bad year.

I believe you.  I really do.

However…

After you’ve been around the block a few times in life, you start to notice some very interesting things about success.

And the big realization, I’d have to say, is that the idea that success is somehow magically bestowed on people in a spontaneous burst of luck and being in the right place/right time…

… is just bullshit.Read more…

Who Do You Trust?

Friday, 3:33 pm
Reno, NV
When the world is a monster, ’bout to swallow you whole…” (R.E.M., Can’t Get There From Here)

Howdy…

Quick post today (I promise).

It’s about a HUGE freakin’ disaster lurking behind many entrepreneurs right now…

… like a snarly ugly googly-eyed monster sneaking up on your ass with fangs bared and claws clutching.

Some of you, right now, can feel its hot fetid breath on your neck.

Boo!

You know what this beast is?

It’s the Great Unknown Future that most marketers are facing right now, as 2011 comes galloping around the corner.  And there are no fangs sharper, and no evil hunger more devouring than a recession-addled economy (licking its chops as it creeps up on you).

Now, here’s a free piece of advice from a grizzled veteran of 30 years in the biz world:  I’ve successfully navigated at least 3 huge (and at least 3 other less-huge but still extremely painful) recessions since I began my career as a marketing expert.

I’ve done it alone…

… and I’ve done with the help, mentoring, and insight of folks who had been down that road before.

And I gotta tell you:  It SUCKS to do it alone.

And having a little solid, experienced help watching your back can almost immediately transform your progress.

In my consulting practice, I see a lot of lonely cowboys wandering the marketing range, trying to figure everything out on the fly. They have no one to shuck and jive with… no one to bounce ideas off of (so they never get honest feedback)…Read more…

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