“You’re so vain…” (Carly Simon, dissing Warren Beatty)
I’ve been meaning to explain some things to y’all for a while, and there’s no better time than now to do it.
Cuz, huzzah, my latest ebook just zoomed to the top of the pile in multiple categories on Amazon last week. “Simple Success Secrets No One Told You About” is the first (of several) “best of” compilations from the archives of this blog… and anyone who’s enjoyed reading my drivel should probably pony up the $2.99 and grab it. (Here’s the link.)
Great for you brain. Great for your motivation. Great for your bottom line (if you’re after wealth and happiness). Great all the way around, I gotta say.
… I still feel the need to warn folks that I’m not everyone’s cup of tea. Long-time readers of my rantings know what to expect, of course — deliberately mangled grammar, lots of cussing and outrageousness, and absolutely no quarter given to bullshit at any time. This is hard-core biz and living-well advice, tactics and solutions.
… most of my stories revolve around my misadventures out there in the cold, cruel world.
This is not because I’m some rabid egomaniac. (I actually advocate murdering your ego, because it does more harm than good in anyone’s life. Including mine. At the beginning of my seminars, I always spend some time theatrically having people “toss” their ego, so the event can progress without folks getting offended, feeling personally attacked, or just getting their panties in a twist because their ox got gored. Ego sucks.)
No. The reason my books and lessons usually feature a look inside my head is simply because that’s how I learned everything I know about life and business. Since the very first days of my career, I have tried to live an “examined life”, just like Aristotle advised. (Or was it Socrates? Never mind.) I reconsidered my life as an ongoing movie, and I had input to how the script played out…
… so I strove to understand what happened to me each day. And then I deconstructed each event — what the facts were, how I reacted, what I did that was okay, what I did that was clearly a dumb-ass blunder, and what the other “actors” did or didn’t do to contribute to the scene.
This is how I managed to find the great lessons of life and biz. You do something, things cook or explode or simmer, and consequences ensue. And then you study every shred of it.
I was a one-man living laboratory for testing out the theories and advice and tactics I encountered. Because my freelance career kept me busy with a now-uncountable number of fresh clients (all with unique businesses and situations and neuroses and problems), I had a front-row seat for the biggest show around: How things get either done or botched-up in reality.
If I read a biz book that offered advice on negotiating with clients, for example, I could often put it to use the very next day. If it worked, I used it again and kept refining it. If it didn’t work, I tried to see how I could have screwed it up… or how it was bullshit advice in the first place. (This happened a lot, by the way. Books are essential to learning, but theories that do not actually WORK in the real world are useless. And yet, maybe half the biz books out there are just spring-loaded bullshit dispensers.)
Same with all the tactics I picked up from other writers and mentors, or observed during biz transactions. And also with all the advice for how to prosper, or live healthier, or reduce stress, or a thousand other nuggets of insight (or drivel) that could affect the quality of my life.
I was relentless, too. I wanted to figure out what created success, and what triggered failure. There were HUGE lessons no matter what happened — in fact, I learned more from failing than I ever did from accidentally doing anything correctly…
… as long as I dissected what happened, and learned from it.
I’ve often said that — because I was so freakin’ clueless when I started out — I made most of the mistakes possible in the first decade of my career (and throughout my private life). And… I learned SO MUCH from those mistakes, that I’m sorry I didn’t make EVERY mistake possible. It simply would have expanded my self-education even further.
… when I write about a lesson in biz or life in general… it’s a lesson I’ve learned personally. Usually by making a mess, and immediately cleaning it up, examining every detail of what went down, deconstructing the good and bad points… and figuring out what I could have done differently.
THEN… and this is important… I went back out (often the very next day) and DID IT RIGHT. Whether it was negotiating with a client, using naps to organize my thoughts (like David Ogilvy), writing better bullets, dealing with a disgruntled customer on the phone, finding the best lists to mail, or whatever…
… I learned my lesson, and re-engaged with the world to see if what I learned was spot-on, or needed refinement, or was part of that “nuanced” arsenal of biz tactics that require focus, new skills and multiple decision points to put into action.
So, yes, I’m the dude in the center of the story. I’m not discussing theory here, or something I’ve heard about from some wonderful source.
Nope. My stories are about me, out there in the jungle, chewing up scenery and knocking stuff over and making huge messes…
… and then figuring out how to do better, and then DOING better almost immediately.
The charge I sometimes hear –that I’m an egomaniac who is arrogant about giving advice –is just pure bullshit. I’m a total introvert, and prefer to spend the majority of my life away from crowds. My books seem autobiographical simply because sharing the best lessons require giving you a peek into my life… and so that’s what I do. I share what I’ve learned (the hard way) as a copywriter, as a business owner, as a consultant, as a regular person just trying to do the right thing out there.
I’ve lived a great life, crammed with adventure, heartache, stark terror, love, and more success than I’ve ever felt I deserved. I’m humbled that others consider me a resource for learning, and proud that my career of blunders and missteps can serve as a shortcut for others. So you don’t have to spend decades making every mistake out there, just to figure out what the good lessons are. I’ve already done that. I’m bruised, scarred, and grizzled from the process, but happy to share.
In truth, you’ll still want to learn some of the really juicy lessons yourself anyway. Like “money doesn’t buy happiness”. It’s just more effective (and often more fun) to discover that for your own bad self… though, having a little foreknowledge from a trusted dude like me will at least prepare you when Reality smacks you in the face (and wallet, and soul, and heart) later.
I knew NONE of the essential lessons when I started out. I was like a babe in the forest, blundering along with nothing but a small amount of skills, a huge amount of chutzpah, and a raw determination to get it right (based on my flimsy plan, which didn’t have an alternative to making freelancing work as a new career.) I literally had no idea what I’d do if I failed — a situation I do NOT advise anyone else to attempt, though the motivation was pretty spectacular (if scary as hell).
There is plenty of real arrogance and “full of yourself” attitudes in the biz world. I’ve dealt with a vast mob of clients, colleagues, customers, prospects, looky-loo’s, rubber-neckers, jerks, heroes, lovers, haters, n’eer-do-well’s and basket cases…
… and I’ve spent a lifetime figuring out what makes them tick. And buy. And flee, and get mad, and go off the deep end, and melt down, and everything else this crazy human race is capable of.
I love it all. And I love my fans and readers dearly, and really care about making this process of learning fun, funny and memorable.
So that’s why I write my stories from a personal point-of-view.
And it’s why those tales are so vivid, and crammed with twists and turns. It’s real life. I want the freakin’ pain I experienced getting educated to have had a purpose.
Again — I’m honored that you find my blog, my books, my courses and speeches worthwhile. I get chills when I hear from someone who had a breakthrough, or a sudden success, or even just started on a better path because of a lesson I shared.
Get the latest ebook, or don’t. (Just click on the icon at the top of the right hand column here.) You can wander through the archives on this blog for free, of course, and track the posts down in their original form. That’s why we priced this ebook so low (it’s just $2.99), because it’s all from the blog. But it’s edited, and organized, and in a pretty awesome presentation. Easy to read, nice to have on your Kindle or iPad or whatever, a damn good kick in the butt for any entrepreneur or freelancer wanting to take your game up a few levels.
If you don’t mind, if you DO purchase the ebook, go back to the Amazon page (here) and leave a review. No matter what you thought of the stories and advice, other potential readers rely on reviews like yours to help decide whether to invest some time in the ebook or not.
Some of the reviews I’ve had for other books have been outraged at my language, at the raw honesty, and at what they perceive as my “arrogance” in writing from a personal point of view.
Doesn’t matter. For every person who is insulted or angered, I know that multiple other folks were relieved to have found a nutcase like me who tells it like it is, and has the experience, savvy and track record to help out.
Stay frosty, my friend.
P.S. Love to hear your thoughts on the subject in the comments section. I’ll wander in there to see what kind of ruckus you’re causing.
“I’m a long gone daddy in the USA…” (Bruce.)
For most folks in America, July 4th is about picnics, blowing shit up, and toasting the gutsy nature of our country. Born in defiance and battle, prickly and belligerent and idealistic, with built-in endless (and often absurd) political arguments, we’ve somehow made the grand experiment last a couple of centuries and a half.
For me, though, the real victory of the joint isn’t in the details of elections or legislation, or the question of how exceptional we are or aren’t as a culture.
Nope. My own pursuit of life and liberty has always balanced on the First Amendment… particularly the parts about freedom of speech and freedom of the press. That’s the beating heart of this place. That’s the saving grace. For every writer here… novelist, copywriter, journalist, blogger or disgruntled “letter to the editor” ranter… there is a long, gruesome pedigree of ancestor writers who were prosecuted or erased or bullied into silence, stretching back as far as history goes. We’re so spoiled here with freedom of speech, that many naively believe it’s an essential privilege that, of course, is the rule and not the exception. Yet, the opposite is true.
Even today, the right to speak or write about what’s on your mind remains curtailed, risky, and forbidden all over the planet. Even here, the struggle to get to this point — where you and I can write “fuck” without fear of censorship or a visit from The Man — was an ongoing battle that claimed careers and lives of contemporaries. I grew up owning banned books (from the notorious Grove Press, which insisted on publishing every author banned in the U.S. throughout the latter half of the 20th century), watching authorities destroy comics like Lenny Bruce and artists like Jim Morrison, and being pleasantly dumbstruck when respected magazines like The New Yorker finally began printing formerly-prohibited words like “motherfucker” in their articles.
It’s not just about swearing, or about sex, or even about the never-ending brawl between Puritanism and libertarianism.
Much deeper than that. The offensive language and unhinged rants now common online are just a price to pay for the more important victory of Free Thought over censorship. All those past writers and wannabe scribes, muzzled and cowed into submission or silence over the past eons, would weep with joy at the lack of control by The Man over what we think and write. Never mind the wonders of electricity, air travel, the InterWebs, the buzzing gadgets that dominate modern life — the real jaw-dropper is our ability to use our minds unfettered by outside authority.
It’s a shame folks here take it all for granted. That’s how you lose these kinds of privileges. The offended classes gather power, see freedom of thought as a direct threat to that power, and wage constant war against it. Most folks have no use for too much freedom — it’s kind of scary, full of challenges to their belief systems and ideologies and traditions. I’m all for having the sense to pull back a bit in situations where speaking like a drunken sailor will cause folks to clutch their pearls or faint. I’m fine with a little cognitive dissonance, where we pretend that kids have never heard a bad word before, or that “decent” literature and movies can be great art. But do not infringe on my right to enjoy Shakespeare and Twain and George Carlin and Henry Miller without hiding (all banned or censored at some point in our history). And I will write whatever the hell I choose to write, whenever I choose to write it.
We all have to pick our battles in life. Writers tend to be an introspective, introverted bunch who aren’t so hot with manning the barricades… which is why it took nearly the entire arc of civilization’s history to reach this point of unfettered free thought.
So we modern writers owe it to the ink-stained wretches of the past — our professional ancestors — to embrace, defend, and heap glory onto the practice today. This kind of freedom was never a guaranteed deal. The Founding Fathers argued about it, and current governments elsewhere still get queasy even considering letting nutballs like us off the leash, with no way to stop our brains from thinking way outside of the box. Dangerous stuff.
I realize that many of my fellow citizens would be just fine with a few shackles on writers here and there. For them, other battles are more important. And that’s fine… as long as these nay-sayers keep losing that argument.
For me, the real fight of the past few generations — the fight worth dying for today — is freedom of speech. The unconditional freedom to think, and write, whatever goddamned crap I feel like writing about… whether it’s the next Great American Novel or just a funny post on social media skewering uptight jerks. Or even another ad that raises eyebrows.
Yes, there are a few restrictions still. I’m okay with having a few legal lines that shall not be crossed (because they cause real harm, not theoretical harm). But the restrictions should remain rare. Hearing harsh language won’t damage your brain, no matter how freaked-out you get over it. Being exposed to foreign ideas won’t change your biology. And stumbling upon writing that offends you won’t cause civilization to crumble.
I’ll toast the First Amendment today, and every day afterward, for the rest of my life. It was worth blowing shit up for. It’s worth every knock-down fight that has happened, and if more fighting is required, sign me up.
For all the faults and missteps and foibles of my country’s existence… I still allow myself to get choked up over Old Glory. Because she flies over my continued ability to be the kind of writer my ancestors could barely dream of being. Free.
Fuckin’ A. Play ball.
It’s time for another orgy of graduation rites across the land…
… and, in honor of it all, I am re-posting my now globally-notorious big damn rant on the subject. This was one of the more popular posts I’ve written, so it deserves an annual rediscovery.
So, without further ado… here’s the fifth redux of that post:
Nobody’s ever asked me to give the commencement speech for a graduating class.
That’s probably a good thing. I’m pretty pissed off at the education system these days, and I might cause a small riot with the rant I’d surely deliver.
See, I have a university “education”. A BA in psychology. (The BA stands for, I believe, “bullshit amassed”.) I earned it several decades ago…
… and while I had a good time in college (height of the sex revolution, you know, with a soundtrack that is now called “classic rock”), made some lifelong friends, and got a good look at higher learning from the inside…
… that degree provided zilch preparation for the real world. Didn’t beef me up for any job, didn’t give me insight to how things worked, didn’t do squat for me as an adult.
I waltzed off-campus and straight into the teeth of the worst recession since the Great Depression (offering us Nixon’s wage-freeze, record unemployment, an oil embargo, and near-total economic turmoil)…
… so, hey, I should have a little empathy for today’s grads, right?
While today’s graduates are facing similar grim economic times, there’s been a significant change in the concept behind a college education. Somehow, over the years, a bizarre mantra has taken hold in kids minds: “Get a degree, and it’s a ticket to the Good Life.”
A job is expected to be offered to you before the ink is dry on your diploma.
And it really, really matters WHICH school you get that diploma from.
You know what I say?
Bullshit. Okay, maybe if you go to Yale or Harvard, you can make the connections on Wall Street and in Washington to get your game on. Maybe. (More likely, those connections are already available, if you’re gonna get ’em, through family bloodlines… and the Ivy’s are just playing up their famous track records in a classic sleight-of-hand. And good luck to you if you’re not an insider.)
Put aside the advancement opportunities offered to spawn of the oligarchy, though… and the realities of life-outside-of-academia do not jive at all with the propaganda doled out by the university systems.
Many of the richest guys I know are drop-outs. Some are HIGH SCHOOL drop-outs. The few friends who did go to the kind of school whose name causes eyebrows to rise…
… are ALL working far outside their major. To the point that nothing they learned has proven to be even remotely useful to their adult life. (Unless they stumble upon another over-educated dweeb at a cocktail party and get into a bare-knuckle Trivial Pursuit marathon.)
Too many people get all confused and bewildered about “education” as opposed to “going to college”.
It’s not the same thing, folks.
Some of the most clueless individuals I’ve ever met have impressive diplomas… while nearly all of the most savvy (and wealthy) individuals I know done got educated all on their lonesomes.
I learned more about history, business and psychology in 2 weeks of serious pre-Web library surfing (with a speed reading course under my belt) than I did in 4 years of college.
And I learned more about life in 3 months of hanging out with street-wise salesmen than I did from ANY source, anywhere, up to that time.
By all means, go to college if that’s part of your Master Plan to having a great life. You’ll meet interesting people, and it’s a Rite Of Passage for many Americans these days.
But don’t do it blindly. Just cuz The Man says it’s what you’re “supposed” to do.
Do some critical thinking before you jump in.
And if you really want that degree in Russian literature, or women’s studies, or political science, or whatever… then fine. Go get ’em. Grrr.
Just KNOW that you can probably educate your own damn self on those subjects… and even get a deeper understanding of it all… by reading every book written about it, and interviewing a few experts. And if you can get private mentoring from someone, even better.
This can all take place during evenings and weekends, over the course of a few months, while you hold down a day job. Even if you buy the books, instead of hitting up libraries, you’ll have spent less on this specialized education than you’d pay for a single semester in “real” school.
And, unless you’re the laziest screw-up ever, you’ll actually learn MORE in those few months of intense immersion… than you would with a full-on degree.
You know how I can make this bold claim with a straight face?
Because this is what I’ve been doing as a freelancer for decades. Every time I wrote for a new market, I spent weeks immersing myself in it… learning everything I could about it from the inside-out. And this process often made me more of an expert than the client himself.
And I did it over and over and over again.
It was just part of the job. All top freelancers do this.
Once you lose your fear of self-education…
… you can finally let it sink in that WE LIVE IN THE FREAKIN’ INFORMATION AGE. The joint is crammed to bursting with books, ebooks, videos, websites, courses…
… the whole world is CRAZY well-stocked. There are teachers and coaches and mentors available if you need supervision. (I’ve partaken of this opportunity frequently over my life.) Boards and fan-zines and forums and membership sites abound (for bitching and moaning, as well as for networking with peers).
It’s a cornucopia of knowledge, experience and adventure out there.
Yes, there are blind alleys and pitfalls and wrong turns…
… but once you’re committed to learning something, these are just brief excursions off the main drag… and you can use even your failures as advanced learning tools as you gain expert status. (In fact, it’s really required that you screw up at least a little bit. Otherwise, you never get perspective.)
And best of all…
… you can engage with life as you go. And skip the jarring nonsense of the Ivory Tower bubble.
(One caveat to self-education: You must, early on, read up on how debates are actually taught. Or join a debate club.
I’m serious. Best thing I’ve ever done. As you sample debating, you should demand that you get to defend the OPPOSITE viewpoint that you currently hold for any subject. This forces you to look beyond your petty biases, and open your mind to other points of view.
This is a HUGE advantage to have in your toolkit throughout life. Everyone else will be hobbled with un-examined party-line nonsense and indoctrinated crap they can’t even begin to defend when challenged…
… while you — with your rare ability to walk in anyone’s shoes, and to feel the pain or glory of alien thought patterns — will forever more see beyond the sound bites and cliches. And be able to eloquently explain anything, to anyone.
You will actually begin to sense vestiges of “truth” in the wreckage of our modern culture.
I don’t have to tell you how that might apply to marketing, do I?)
Most people will not go this route of self-examination and immersion-learning, of course. The concept of taking control of your own education seems kinda threatening and foreign to the majority out there.
We spend the first years of our lives sitting quietly in classrooms, being brainwashed to believe we don’t know shit (and that Teacher knows everything). That’s excellent training for hitting a groove in college and post-grad pursuits…
… but it’s piss-poor preparation for Life In The Concrete Jungle.
Again, nothing wrong about going with the status quo. No shame.
Just don’t expect to learn much about the way the world works. You’re learning how academia works. Different animal.
Wanna hear my short speech on how to prepare yourself for life? (I’ve edited this from a recent post I wrote for the Simple Writing System mentoring program. Lots of great stuff keeps coming out of that gig…)
(Okay, quick plug: Check out www.simplewritingsystem.com to start your own adventure as a high-end sales master, if you’re so inclined…)
Here’s my mini-rant: I’m extremely prejudiced about this subject, of course. If I ran the world, everyone would get at least a taste of being an entrepreneur, during their formative years.
It will taste bitter to most people. And that’s fine. No harm, no foul. Move on to getting that job with The Man.
But for some… it will be sweet nectar. A thrill like nothing else they’ve ever experienced before.
Being an entrepreneur takes balls.
But you don’t have to “be” a ballsy kind of person.
You just have to understand how to implement your goals… which requires a little savvy about getting stuff done in the face of opposition and obstacles. Which is the definition of “ballsy”. Most folks who are successful at achieving goals were not born with the necessary attitude.
They learned the skill of living life with guts, just like they learned every other important skill associated with the gig.
I OFTEN intervene even with long-time professionals (like freelance writers, or veteran biz owners) who are screwing up their efforts to be successful.
My main advice: “Stop being a wuss. Everyone is scared. The successful ones acknowledge that fear, put it aside, and just get busy taking care of business.”
It really is that simple.
Life beyond childhood is for grown-ups. If you’re scared, you can take a regular job somewhere, and stay far away from the risks and realities of being your own boss.
On the other hand… if you’ve got entrepreneur’s blood in your veins… and you really DO want to be your own boss…
… then allow the reality of doing so to wash over you, and embrace it.
Everyone is unsure of themselves out there. There are no guarantees in life for anything… and getting into biz is among the riskiest things of all to do.
A tiny percentage of skydivers will die each year while jumping… but a vast chunk of rookie business owners will fail.
This is why you pursue the skills of salesmanship. Learning how to create a wicked-good sales message, how to close a deal, and how to bond with a target market is the PRIMARY weapon you want walking into ANY business environment.
Will you still fail? Maybe.
But you will NOT fail because you don’t know what the hell you’re doing. If knowing how to persuade and influence can make your business sizzle, then learning salesmanship means you’re armed to the teeth. Like everything else in life, having the right tools for the job at hand is the best way to put the odds in your favor.
MOST people are not meant to be their own boss. The world needs followers, too.
Here’s what I tell students in the Simple Writing System, when doubts about their future bubble up: “Just by diving into the SWS, you have shown that there is something different burning inside you. No one held a gun to your head and forced you to come here to learn these skills. You decided to join all on your own.
“Even if you’re not yet sure why you’ve joined us here… you need to understand that MOST people would never even consider doing anything like this.
“Independence freaks most people out. The thought of standing up and taking responsibility for the birth and success of a business is terrifying… and most will refuse to even entertain the thought.
“This is, by the way, why you should always enter the entrepreneurial world WITHOUT relying on your current crop of friends for support.
“They will not applaud your efforts. They think you’re batshit crazy for daring to even consider being your own boss. They will (consciously or unconsciously) sabotage your progress if they can, and rejoice in your failures… because if you DO succeed, that kills their main excuse for not succeeding themselves. Most folks believe success is all about luck and magic. When you dig in and actually do the work necessary to succeed, you piss all over their world view that The Little Guy Can’t Win.
“If you’ve made friends or started a network of fellow travelers here in the SWS, great. Most entrepreneurs have to operate alone (until they stumble on places like this, where they can find help, advice and coaching). That loneliness just intensifies the fear and sense of risk.
“But I’ll tell you the truth: As scary as being independent is…
“… once you’ve tasted it, you’ll be hooked.”
Most entrepreneurs who enjoy even a little success instantly become “unemployable”. After thinking for yourself, after taking responsibility for your success or failure, after engaging the world fully aware and experiencing the thrill of living large…
… you’re worthless to a boss. He can’t use anyone who thinks for themselves.
Are you wracked with doubt?
That voice you hear — the one knocking you down, digging a knife into your gut and highlighting your worst fears — is JUST A VOICE.
In psychoanalytic talk, it’s your “Super Ego”… the scolding parent’s voice, the doubter of your abilities, the whiny little bastard bent on keeping you down.
And it can easily be sent packing.
Most people allow others to rule their lives. Rules and bad advice and grim experiences dating back to childhood somehow become “the way it is”…
… and regardless of any proof otherwise, they will obey that voice until they die.
And yet, all you have to do…
… is acknowledge the voice (“Yes, I hear you, you little shit”), realize it’s not your friend… and lock it in a dungeon deep in your brain, where you can’t hear it anymore.
I speak from experience on this subject. I was ruled by The Voice Of Doom for the first half of my life. I didn’t even try to take responsibility for my success, because The Voice told me it was hopeless. That I was hopeless. That Fate had nothing but failure in store for me.
Then, I realized that The Voice was actually full of it. I proved it, slowly at first, by setting a goal outside The Voice’s warnings… and then achieving it. And then doing it again.
It’s like superstition. I used to be the most superstitious guy you’ve ever met. Literally, my life was dominated by superstitions.
Then, one day, I just decided to see how real those superstitions were. So I violated every single one of them. On purpose. If I had previously thought some action was “bad luck”, I would do it, blatantly, just to see what kind of bad luck occurred.
And, of course, no bad luck ever appeared.
The human brain is crammed with nonsense like this. Superstitions, bad rules, dumb beliefs, unfounded fears and ridiculous feelings of guilt and shame.
Especially guilt and shame.
You know what a fully functioning adult does? They don’t approach life believing it should be a certain way, or wish that life was a certain way.
No. They engage with life the way it really is. You make your own luck. Rules sometimes make good sense, but deserve to be broken when they’re clearly stupid. Belief systems often have nothing to do with reality. (You can “believe” you’re gonna win the lottery with all your heart and soul… and it won’t change reality one tiny bit.)
Fear is a natural part of our defense system… and it can get out of hand in modern times.
So you need to dig in and get to know your fears. Some are fine — don’t walk down that dark alley if you’re not prepared to deal with the things that happen in dark alleys.
Others are counter-productive — you had a bad experience once when you were 12, and so what? Get over it, put on your Big Boy or Big Girls Pants, and re-engage with life.
And shame? Guilt and shame are useless. On the road of life, feeling guilty about something is like setting up camp and refusing to move or progress any further.
Instead, try “remorse” — recognize when you’ve done something wrong, clean up the mess, fix what you’ve broken as best you can, and make amends to people you’ve hurt.
And don’t “vow” to do better next time.
Instead, actually DO something to change your behavior or habits. Promises are bullshit. Action is the only way to move through life in a positive way.
Don’t promise to do better. Just do better. This will probably involve learning something new — a new skill, a new way of dealing with life, a new set of behaviors.
Doing this will set you apart from the majority of other people out there, too.
The modern Renaissance Man or Woman is something awesome to behold. While the rest of the world increasingly sinks into a snoozing Zombie-state — indoctrinated, fooled, manipulated and played– you have the option of becoming MORE aware, more awake, more alert and ready to live life with gusto.
However, no one is going to force you to do this.
If you want to join the Feast of Life, you have to step up and earn your seat at the table. You will not be invited in. You will not stumble in by accident, or stroke of luck.
Nope. You must take responsibility for your own life… figure out what you want… and then go get it.
It’s a daunting task for most folks… too daunting to even contemplate.
For the few who know it’s what they want, however… it’s all just a matter of movement and action.
Yes, it can be scary. Life is terrifying, at times.
It’s also only worth living, for many people, when you go after it with all your heart.
There are no replays on this game. No second tickets for the ride.
You’re allowed to sleep through all of it. Most folks do.
If that’s not good enough for you any more, then welcome to the rarefied air of the entrepreneur world.
It’s fun, it’s thrilling, it’s scary, and there’s no safety net below you.
I wouldn’t have it any other way.
And that’s the commencement speech I’d give.
Put you to sleep, didn’t it.
Okay, my work is done here.
What would YOU tell new grads? Lay it out in the comments, below…
John “The Prof” Carlton
Those of you in the loop know we’re re-launching the coaching program of the Simple Writing System again… starting with the free “Express Course” first lesson all this week. (Go here to jump in on that killer experience.)
We rarely offer this hand-holding, personalized, one-on-one mentoring (by coaches who are also successful copywriters). The last session was a year ago.
No idea when another session will come around… if it even does.
We take this one program at a time. It’s notorious among marketing insiders, because of how effectively we’re able to transform almost anyone into a sales-message-producing machine… quickly and efficiently. (Literally thousands have been through the system already.) It’s life-changing, and business-changing mojo…
… and that’s why the top marketers in the game have demanded that the folks in their organization responsible for marketing TAKE this course.
The personalized coaching in the SWS is extremely interactive. Perfect for anyone who knows that hands-on mentoring is the best way to learn the simplest possible system (crammed with short-cuts) for creating all the sales messages needed for a profitable business…
… including all your ads, websites, video scripts, emails, AdWords, blogs and other social media broadsides…
… everything that pumps eager prospects into your Sales Funnel.
So you can close the heck out them. And get filthy rich and deliriously happy, and become the most successful entrepreneur or biz owner possible… because without killer, persuasive copy, you’re not going to find, nor close very many prospects.
Most marketers wander through the wasteland of Bad Business Practices their entire career…
… and never figure out how to SELL anything.
So, no matter how totally hot and good and righteous your product or service might be…
… you still struggle. Or go under.
ALL the top marketers you know about, online and offline, know how to write their own sales messages.
And when it’s really, really, really freaking important that it gets done right…
… they almost always actually DO it themselves.
Now, yeah, sure, they also hire out some of the writing, too. But not because they are clueless about what needs to go into a killer sales message.
In fact, the top guys are the WORST clients a freelancer can have. Because you can’t bullshit them. They know EXACTLY what a good ad looks like.
The really good marketers are armed to the teeth with salesmanship chops. A freelance copywriter cannot lollygag around with those guys, or he’ll get thrown to the dogs. He’s got to deliver the best work possible, because the client who understands what great ad copy looks like will not accept mediocre crap.
You know what the BEST client is for a freelance copywriter?
It’s the fool who hasn’t got Clue One about what goes into a decent sales message.
The freelancer can toss off the laziest piece of garbage possible… something that barely resembles advertising… and still collect his fee.
And when it fails and dies a horrible death? Well, who’s to say why it happened.
The clueless client sure doesn’t know.
And consider this: Say you somehow manage to hire the most promising copywriter in the universe to come work for you.
Exclusively. He becomes a member of your team. And you teach him all the secrets of your biz, right down to the specs of your product.
I’ve seen this soap opera go down often.
Here’s how it plays out: Once that brilliant young writer gets some experience with you… and learns all your secrets…
… yep. He leaves.
And either starts working for the competition…
… or BECOMES your competition.
And let’s see. Hmmm. You had the biz first. It was your baby. Your product.
But he knows how to create the sales messages that sell it. And you just taught him all your secrets.
Who do you think wins in that match-up?
People… you MUST learn how to create a decent sales message, if you are to survive and prosper in business today.
Otherwise… you’re toast.
And this is why we’re hauling out the Simple Writing System personalized, one-on-one coaching program again. The very deep, yet easily-understood online quick-learning program where recognized, veteran, professional copywriting experts personally coach you through the SWS. Which will finally trick your brain into being able to create killer, persuasive ads and marketing materials…
… whenever you need them.
Is this program for you?
Here’s a simple way to find out: Go here and watch this FREE video. (It’s just me on the video, explaining the details of the Simple Writing System, plus the beginning FREE lessons to you, and it’s not outrageously long. Just the facts.)
This first video (and the couple that follow) is a great “first taste” of what’s in store for you when you follow through. And, these first videos are free. My gift to you — real, honest, simple tactics you can use immediately to create your first killer ad. All on your lonesome, just with a little coaching from me.
Big Bonus: I’ve corralled my closest colleagues into helping out, too… which means you could get personal, interactive feedback from A-List writers like David Garfinkel, Harlan Kilstein, Mike Morgan, Lorrie Morgan-Ferrero, Jim Curley, David Deutsch and others. For FREE. Just by jumping on this opportunity. (A point I can’t make enough: The last time we offered this was a year ago… and before that, several years passed without offering it at all. This is a very RARE opportunity… and it’ll pass quickly.)
Soon — if you join us — you’ll get the full story… how you can go through the ENTIRE program at your own pace, on your own schedule… and have a veteran copywriter watching your back the entire way, with personal advice and coaching. And no one is “too busy” to take this course right now — jettisoning a single TV program you watch each week, for a few weeks, is more than enough “found time” to do everything.
And when you come out the other side of this coaching… you’ll have finally learned how to create, from scratch, all the ads and marketing materials you will ever need. The stuff that sells, and pumps up your bottom line, and brings you massive success on a silver platter.
Are you ready for a ride that can change your life forever?
We’re gunning the engine, holding the door open for you…
… but you gotta take that first step on your own. Start here.
It’s more fun around crazy writers who know how teach you the secrets of excellent salesmanship…
… and it’s time you got started on your exciting new life, isn’t it?
P.S. I almost forgot…
… you can only watch this video for the next week or so.
This new SWS sessions starts very soon. (No, you do not need to “plan” or “prepare” to get involved — you can really can go through the entire program in your spare time, at your own pace… and still get all the personalized coaching from your teacher you need.)
So you need to get over here now… while we’re still accepting students.
I have no idea if we’ll offer another SWS session ever again. It’s been over a year since the last one — it is VERY hard to corral top writers like this.
So take nothing for granted here. Go watch my video now…
Friday, 1:41 pm
San Francisco, CA
“Please, please, please…” (James Brown, of course)
Quick little diatribe today, on the main stark difference between folks who get stuff done in life…
… and their buddies who never seem to get any traction on reaching goals. (If they even have any goals in the first place.)
This is one of those “duh!” lessons you think is obvious… until you realize just how many of your fellow humans are completely oblivious of it. O. Blivious. No clue whatsoever what’s up, or how it’s affecting their life.
For me, this lesson literally rolled me out of bed. Or off the couch I was sleeping on at a buddy’s house in San Diego, which was the closest thing to a “home” I had at that point. I was living out of my car, having lost my job, girlfriend and place to live all in one hellacious month-long period of chaos… and I hit the road, with zero clue where I’d end up when I ran out of gas.
The thing was, I had one of those blinding epiphanies that abruptly change your future forever. I’d lived my entire life, up to that point, basically as a slacker — knocked about by forces that seemed beyond my control, taking jobs that landed in my lap, bouncing around the coast hoping something — anything at all — would trick, convince or force me to settle down “and start my life for realz”.
I was like flotsam on the surface of the ocean, buffeted about by tide, wind and waves… rudderless, aimless, clueless.
At some point in my adult years, I just assumed you settled down and began living in earnest. Nobody teaches this shit in school, which isn’t surprising. But the startling fact that nobody teaches this in real life, either, is disturbing.
I’m sure you, or people around you, have labored under similar burdens of dumb-ass beliefs. I’ve been to many of my high school reunions (it’s kind of an ongoing science experiment), and the most common refrain I hear (now that we’re bumping up against number 45) is: “What the hell was that all about?” Folks have little or no idea how they got married, held the same job for decades, and never got around to knocking off any of their Bucket List items.
Which is fine for most people. Life is confusing, wonderful, terrifying and glorious in most instances, if you make it to geezerhood without dying or landing in the hoosegow for an extended stay. Raising some decent kids, enjoying the fruits of modern civilization, and adapting to the shocks and bad news inherent in life is often enough.
For some folks, anyway. Maybe most.
But if you lust for more… however you define “more”… you won’t be happy letting life shuffle you around like that. You can tell you’re part of the “need something more” minority if you have a real goal. Not a vague, hazy goal… but one or more well-defined, easy to visualize goals that make your heart beat faster.
What happened to me, on that lumpy couch (with my twenties in the rear view mirror, and no idea what lay ahead), was the realization that there would be no outside intervention in my life. Nothing would “happen” that delivered me into “real life”, or that would help me easily decide on where to live and what to do and how to do it well.
Nope. If anything was going to change in my life… it was totally up to me. Nobody else. No goals would arrive in the mail, stapled to plans on achieving them. The rest of my life could either be more of the same slacker-city clueless wandering…
… or, I could start considering what I actually wanted. And go get it.
That alone was enough of a realization to change me forever. I’d never understood what a real goal was. The concept that I could actually want something… just go ahead and lust for it, desire it and admit I needed it…
… and then make a plan to go GET it…
… and then — ta-DA! — put that plan into action, so the goal would soon become real…
… just blew my little slacker mind.
It’s fundamentally the difference between being “reactive” and “proactive”. Look those words up, if you’re at all unclear on the meanings. Here’s the way I’m using them:
Decision-making style #1: Being reactive means you act only in response to an action taken toward, against or around you. A job offer appears. Do you want to be an office worker in that biz? Is the salary something you can use to make your life better? Are you gonna take that job regardless, because you don’t know if another offer is coming from somewhere else? Are you gonna marry the first person you kiss, because you don’t know if anyone else might come along? Did you buy your last car because your old one died and had to be hauled off? Are you eating at MacDonald’s again because you’re hungry and there it is, all full of greasy, fatty burgers and fries?
Reactive people essentially are standing on the path of life, waiting for something to jostle them off their spot. They dodge opportunity, and duck when decisions need to be made. Others make decisions for them. They go where they’re told to go.
Decision-making style #2: Being proactive means you look at the options you have… all of them… and keep your ear actively attuned to more opportunities, all the time. A job offer appears, and so what? There are lots of careers out there, including creating your own biz and being the boss. Or defining your “job” however you like, and demanding staggering compensation your client (or boss) never considered before. You figure out what you bring to the table, keep adjusting and filling in the gaps (of info, skills and experience) so you become more valuable in the world every single day.
And you buy the car you want, when you want it, at deals you easily negotiate because you’ve learned the inside game. You eat well, respecting your body and knowing how your appetite works (so you’re never surprised by being famished, forced to eat crap in a panic).
And you marry or don’t marry based on deep understanding of the consequences, joys and commitment requirements of doing it right, with the “right” person. You don’t settle. You don’t operate out of fear, because you know the world is a place of abundance, and if one option vanishes, others will appear pretty damned quick.
IF you’re proactive about it.
Proactive people are moving rapidly along their chosen path in life, always monitoring progress and satisfaction. They want something, they make a plan to get it, and then put that plan into action. If they later change their minds (common experience of veteran goal-seekers), no problem — you really can change horses in the middle of a stream, IF you know how to do it.
The choice is pretty stark: You either allow others to decide how you’re going to live your life…
… or you take over the responsibility for it.
That scares the living bejesus out of most folks. Being told what to do absolves you of responsibility for consequences. Hey, shit happens, right? Not my fault, I’m just following orders.
And that’s fine, if it’s the way you wanna roll. The world needs grunts.
But if you want to forge your own path, and go after loftier things in life… then you need to get your ass in motion.
Movement solves problems. Disinfect that wound, sew it up, and rip off the bandage when it’s healed. That right there is a good metaphor for breaking free of the half-asleep mob around you — learn the next step, and the next, and the next of any decision… and get it done. No matter how painful it may seem or be. When you’ve finished, move along to the next goal.
Achieved goals pile up quickly when you take control.
I still fondly remember the first goal I met, back when I started my career as a freelance copywriter. It was a mild hope that I could get 3 months ahead in the rent. I’d never had that kind of cash in a bank account before. When I realized one day (around 6 months into my adventure) that I’d done it, something shifted deep inside me. I’d done it all by my lonesome, figuring it out, putting my ass on the line, finding clients, fulfilling the jobs, making the gig happen.
All subsequent goals were much, much easier to nail. Because I’d broken the code on the process.
It was all vastly simpler than I’d ever dreamed. All I’d lacked was a clue — the concept that I could desire something, make a plan to get it, and then put that plan into action.
Proactive vs. reactive remains the biggest dividing line between the movers ‘n shakers in life, and the “go along to get along” dodgers and duckers.
I still have loads of both types in my life, as friends and colleagues and family. Love ’em all, regardless of their primary mode of operating. I don’t judge, and don’t care to try changing anyone.
But I will lay out the lesson, whenever it’s relevant.
When you’re ready, you’ll figure it out.
Wednesday, 8:59 pm
“What’s so funny about peace, love and understanding?” (Nick Lowe)
One of the first things you hear, when you’re learning about fundamental copywriting and ad creation…
… is to avoid humor like the plague. The great David Ogilvy said “People do not buy from clowns.” This pre-dated Jack-In-The-Box’s latest commercial model (where they’re so obviously going after the stoner market with late-night “Munchie Meal” take-out boxes that it’s funny on multiple levels)…
… yet, overall, most high-end marketers still agree with it.
Even the funniest copywriters I know (and let me assure you that many of the best bust-your-gut-laughing humans alive are, indeed, copywriters) (weirdo bunch, totally) almost never insert humor into their sales copy. Almost. Occasionally, when it’s absolutely safe (like writing to your own house list, full of folks proven to have the EXACT same sense of humor you have, right down to the Animal House reruns and Adult Swim shows you all watch)… they may go off the reservation and aim for making readers spit up their morning coffee over an email.
But it’s rare. More likely, the funny-guy guru’s you follow have a “meta-text personality” that includes some risky guffaw moments here and there, just to position them in their market as too-cool-for-school (and thus intellectually superior to their competition)…
… which they’ll jettison at the point of closing any sale.
Cuz money is serious biz. And most buyers (not looky-loo’s, but buyers) aren’t keen on being the butt of a joke, and tend to distrust salesmen who seem a bit too… funny. (Even the word “funny” means both being humorous, and also being weird, brain-damaged and untrustworthy.)
Now, I’m a fairly humorous fella. (And any brain damage I’ve sustained is all better now.) I’ve made a colleague snort coffee through their nose as recently as… well, yesterday, on the phone. Other writers collect my private emails, and read them to family and friends. (Part of that may be a self-defense strategy against their spouse’s assessment of a life in advertising as being “boring”.) I’ve also caused entire ballrooms to laugh so hard, some attendees almost wet themselves. And I’ve even used “okay, you got me” sarcasm to get my point across to a reluctant client during consulting.
Of all the things I value the most in life… laughter and humor rank in the top five. (Just below sex, In ‘N Out hamburgers, craft IPA beer, and the NBA.) (Oh, and my Jack Russell terrorist dog. Sorry, girl. Almost forgot you…) (And my ’64 Stratocaster. And Turner Classic Movies. And…)
Okay, whatever. It ranks high, anyway. It’s a big part of who I am, and what I bring to the table as a friend, colleague, writer and consultant.
And yet, when a sales process gets down to the shorthairs…
… I’m as serious as a mortician.
Losing a sale because you screwed around is NOT funny. It is, rather, a fucking tragedy.
So all the top writers I know have a strict rule against tickling the funny bone of a prospect… at least, when things get to “that point”.
However, we also really, really, really want to find exceptions to this rule. We figure there’s GOT to be an exception, somewhere.
Which means we’ve all become minor experts on the topic of humor. Because, it turns out, while everyone believes they own a “great” sense of humor… the truth is, few (if any) civilians understand humor at all.
So, I thought I’d share some of the research I (and some of my colleagues) (including writers like Kevin Rogers, who spent a decade as a stand-up comic before getting into advertising) have dug up…
… in no particular order…
… just as a starter guide to why we mostly don’t (but sometimes do) use humor in our marketing:
The Joke’s On Us #1: In the last few decades, Ivy League universities have started studying humor, trying to get a baseline understanding of what’s funny to most people, and why.
And their first biggest discovery was that many people have no sense of humor at all. None.
However, while these funny-challenged folks have no idea why you’re bent over laughing at a certain joke or situation…
… they are often very astute to the social cues of humor, and will be holding their bellies right along with you, laughing out loud.
They’re faking it. Or, more precisely, they wait a beat after observing other people laughing, and join in as a social “bonding” routine. They’re supporting the good vibes that mass laughter brings to any social setting… kinda like nodding in agreement, or applauding.
Researchers figured this out by tricking people in studies — seeding a small crowd with actors who laughed on cue at non-funny things, and recording the actions of study participants. Folks with actual senses of humor would smile in a bewildered way, wondering why they weren’t getting the joke. But the fakers had no such objective judgments — the crowd laughed, so they laughed, too.
Reading about these findings blew my mind. I’d suspected something like this was going on, because I had friends who laughed a bit too hard, or who seemed to mainly use loud guffaws as a way to show dominance in a conversation. So I did some of my own testing, watching closely when fakers actually began laughing (a beat behind everyone else).
If you ask, most people will say they have a great sense of humor. Insider their world, they do. Whatever they find funny (or socially acceptable to laugh at, as a bonding process) is what’s funny. This is how humans operate. All measurements of behavior begin with what you’re doing as the universal standard for normal, or moral, or just “the right way”… and if others don’t agree, then they’re just wrong.
Marketer’s Insight: While no one is sure what percentage of the population is actually humor-challenged, it IS a large chunk of your fellow citizens. So when you’re creating marketing aimed at a large group of prospects, you cannot assume that ANY of them will grok your sense of humor.
Just like half or more will reject your politics (and yes, I know you have a superior understanding of politics to everyone else on the planet). And your religious views.
The rule in bars is “no talking about politics or religion”… because it leads to fights.
For marketers, you can add “no funny stuff” to that list. You simply cannot predict what any list will find funny, or not find funny, or be offended or baffled.
The Joke’s On Us #2: One of the first challenges the researchers found was agreeing on how to “measure” what’s funny.
Turns out it’s not a simple thing at all. In fact, the commercial uses of humor is relatively recent — the stand-up comic was invented during vaudeville, which required between-act ring-leaders to keep the audience happy. Shakespeare and Mozart and other post-Enlightenment entertainers made liberal use of what we now call slap-stick (the term literally refers to Medieval clowns using a paddle on each other) and “low brow” humor to delight certain audiences… and more intellectual mockery and sarcasm to make the sophisticated elites titter.
So the people creating entertainment, or trying to influence public opinion or sway a vote, might know how to get a response… but it was an inexact science. Making one part of the audience laugh might offend another part.
The researchers have gotten lost in the weeds trying to define humor. (Some studies have claimed to be able to determine your socio-economic status by what you laugh at, in fact. Fart jokes and pratfalls for the working class, existential stories based on willful misinterpretations of esoteric knowledge for the elites.) (The flaw in this kind of study, of course, is that semi-illiterate yahoo entrepreneur’s can make buckets of moolah with a good biz, and over-educated snobs may be dead-broke slackers.)
It’s gonna take a while for researchers to get it all straight (if they ever do).
The thing is, humor is complicated.
But it’s also a major element of business and social life, so thinking critically about it gives you an edge.
Here’s how I’ve broken it down (through a long life of observing):
Marketer’s Insight: Just understanding the fundamentals of how humor is delivered and consumed can help you immensely. If you’re not a witty dude, don’t try to fake it. You can’t. If you like jokes, go ahead and memorize some… and use them when you’re in a situation where everyone is yukking it up over memorized jokes.
But consider the audience, always. Don’t shock when it will offend. Never assume your audience shares your religious or political views (and triple-check your perception of this before wandering down the very dark alley of potentially-offensive jokes). And it’s fine to just be part of the audience, to laugh and enjoy the wit or the prepared humor — you’re actually bonding with your supporting laughter.
Quick Story: A well-known colleague of mine — a really nice guy, liked by everyone, and a killer marketer — once took me aside and asked how he could develop a more interesting personality. He was lost in witty conversations, had no jokes memorized, and didn’t understand why some folks found some stuff so fucking funny.
I took the challenge, and with my pal Kevin Rogers (the former stand-up-turned-copywriter), we gave him a list of things that might help (which included watching George Carlin routines critically — figuring out how each story unwound, and when the laugh points popped up… memorizing a handful of jokes from the Playboy jokes page and also from Reader’s Digest — so he had something a tad ribald, and something very middle-of-the-road… and critically reading witty authors like P.J. O’Rourke or Molly Ivins — one conservative, one liberal.)
It didn’t work. I know you can develop real wit, because I’ve progressed myself from a joke-telling kid (sharing stuff from Mad magazine or jokes my drunk uncles used to shock the aunts), to a rookie good conversationalist, to a high-end witty dude who can hold his own in any crowd. On any subject.
But I think you need to start with a basis sense of humor… which we’ve discovered is not default equipment with all humans.
Still, by all means, learn how to tell a joke properly. Find them written out, and memorize them, right down to the exact words used. It’s like memorizing scripted lines for a play. Some advanced actors may wing it occasionally… but if you can’t do that, don’t wreck the scene by trying. Study the process, if it interests you, but otherwise just follow the path already laid out.
Another Quick Story: Gary Halbert and I loved to mess with each other’s minds on stage at seminars. The ultimate prize was getting the other guy to lose his cool by laughing too hard to speak (or come back with a wittier line). Spitting coffee through your nose was a bonus point.
We’d get vicious, too… using insults, practical jokes, rumors, everything was fair play. It kept us loose and happy during long weekends of Hot Seats.
But it also taught us a good lesson in the limits of humor. During one break, Gary and I were chatting at the side of the stage… and an attendee walked up and leveled a gross, tasteless insult my way. Then he laughed heartily. In his mind, he was inserting himself in the Inner Circle — he’d thought, “Hey, I’m a funny guy, too”, and figured insulting me was an easy way to get special attention.
Cuz, you know, Gary and I were so vicious with each other.
It doesn’t work that way, of course. Neither Gary nor I laughed. We just stared at the guy until he slinked away, humiliated.
Hey — I can call my friend a fuckhead and get away with it. Because that’s how we roll.
But YOU call him a fuckhead, and I’m in your face in a heartbeat. You’re not allowed that privilege.
If you have to ask whether you’re in the Inner Circle or not… you’re not in it. This is pretty much universal in human experience. You can loudly berate your bowling buddies and get a laugh back… but that goofy yahoo on the other team says the same thing, and them’s fighting words.
It’s stunning how often people don’t grok how this simple social paradigm works. And it can ruin business situations for you, handled poorly.
Just a word to the wise…
The Joke’s On Us #3: Finally, for this primer on the subject, never underestimate how much some people value humor…
… while an equal number are threatened by it.
Look critically at long Facebook threads for evidence. You’ll find in-jokes that you cannot possibly understand, because you’re aren’t privy to the back story. You’ll find other people gleefully trying to keep up with the witty back-and-forth’s, who miss the point entirely. (You can get real-world examples of how different people find different stuff funny… and keep in mind the research claiming to predict status by what you laugh at.)
And you’ll find many examples of people trying desperately to disrupt funny threads. Every time someone inserts comments like “First-world problems”, they’re trying to kill the conversation. Ask yourself why they’d want to do that. Often, it’s simply being uncomfortable with the discussion, and yet feeling desperate to comment. Just as often, though, it’s a crude attempt to establish dominance. (It’s the same with comments like “Bang! for the win”, which attempts to control through judgment.)
I consider these kinds of disruption offensive, because they can murder a good thread. Hard to continue laughing about some modern situation when reminded that kids are starving in India. It’s Debbie Downer on steroids.
It’s the same with sarcasm. Shielding cynical comments by claiming “you’re just joking” is a blatant cop-out, and a failure to take responsibility for the consequences of your statements. It works, unfortunately, in politics and personal grievance. “Can’t you take a joke” is the icing on the insult.
Humor evolves on a society-wide level. What was hilarious a decade ago in a movie is now a cringe-inducing example of obliviousness. Outside the US and Britain, stand-up tends to be joke-oriented… whereas our comics and cartoons careen toward the absurd, employing more long-form stories than standard punch-lines.
Humor is very important to some people. It’s my main defense against a heartless universe obviously out to get me.
And at the same time, humor is a very foreign and scary thing to others.
This is why it doesn’t mix well (usually) with serious sales pitches, where money is on the line.
I may do another post on this, if folks are still wanting more.
Meanwhile, love to hear your take and experience with humor in biz situations, in the comments section below…
P.S. One last tactic: If you’re going to use humor in biz settings… it’s a good idea to make yourself the butt of any joke. It’s called “self-deprecating” humor, and it allows you to use every shred of your wit, sarcasm and sharp humor to make a point… you simply make yourself the target, rather than risk offending or insulting anyone else.
I make sure my audiences at events understand that I know the answers to so many problems… because I personally failed or got waylaid by nearly every problem possible in life and biz myself. It’s absolutely true… but a less forthright speaker might avoid spoiling his reputation with confessions like that.
If I nail an attendee with some shocking assessments (like calling him an idiot)… I make sure he understands, first, that I’ve been the biggest idiot in the universe myself. Many times. And making mistakes, learning my lessons, and then using those lessons the next time is how I became successful.
In fact, I don’t know of any other way to progress in life and biz.
P.P.S. By the way…
… if you’re a victim of what my colleague David Garfinkel calls “intellectual loneliness” (where you’re withering away because you lack witty, funny, smart-as-whips pals… who also happen to share your passion for business, copywriting, marketing and the entrepreneurial lifestyle)…
… then it might be time for you to seriously explore my Platinum Mastermind group.
It’s a small (under 20 members) group that meets four times a year… where we do Hot Seat-style consults on each member’s situation (problems, biz plans, ad copy, anything at all that’s bugging them)… with a focus on GETTING SHIT DONE. No vague philosophy. Just hard-core, detailed, specific brainstorming and sharing of experience that leads to actual things you can do to unclog the moolah spigot, and get your biz and life back on the fast track.
We also have guest experts who come by just because they like the way I operate. And they share, and help brainstorm, and just pour themselves into the weekend. Recent guests: Joe Sugarman… Gary Halbert’s sons (Bond and Kevin)… Jay Abraham… Brian Kurtz (former CEO of Boardroom, Inc)… Dean Jackson (marketing superstar)… Joe Polish… and many more.
Just see what’s up, for cryin’ out loud. The site won’t bite you: Carlton’s Platinum Mastermind.
Oh, yes. This could be the day you remember forever, where everything changed for you…
“You want it, you take it… you pay the price.” (Bruuuuuuce Springsteen, “Prove It All Night”)
One afternoon when I was around 9, I found a $2 bill laying in the parking lot of the local plunge (where we’d just spent the day trying to drown ourselves and trick each other into doing belly-flops off the high dive).
I was as ecstatic as Sinbad when he discovered the Cyclops’ treasure cave. The rarity of the bill just added to the sense of forbidden loot and mysterious swag. Bought us a lot of candy back then.
However, it also changed me. I spent years looking under cars in parking lots after that, obsessed with the notion that vast caches of moolah were laying around, waiting to be found. It was magical thinking at its finest. I was half-convinced it might be a way to fund my childhood, just harvesting the cash laying around.
I mean, Santa had already been outed as “not real”. And Zorro, when I met him at a supermarket opening, was shorter than he looked on TV (and smelled like beer). I had these gaping holes in my belief system of “how things worked”, and since no one was offering better ideas, I just picked up on whatever silly notion entered my head and ran with it.
Later, when we realized The Monkees weren’t a real band, and Rock Hudson was gay, and Nixon lied to us, and…
It was HARD keeping a bullshit myth-laden belief system operating. You had to really dig in and ignore facts, and even get burned a lot.
Finally, when I became a freelance copywriter and there was real money on the line (and not just opinions or hurt feelings)… I saw the light.
And it remains one of the Big Revelations I had, early in my career: The role of reality in becoming a world-class salesman.
In order to persuade large groups of people to buy, act now, or even just begin to see your side of things… you have to see the world as it is.
Not as you wish it was. Not as you believe it should be. Not as you were told it was.
As it is. The stark, cold reality of how things actually work, and how people actually behave.
This is often scary, at first. It requires you to look behind your go-to belief systems (which you may have had since you were a kid)… to challenge authority’s version of what’s going on… and — most important — you must willingly exit the shared delusion among the majority of your fellow humans that what they say they’ll do is more important than what they actually do.
This kind of critical thinking, of looking behind the curtain and not being lulled into false promises, drags you away from the main party… and can seem lonely. Folks will even get hostile at times, because you’re no longer playing along. (I had multiple occasions, before I learned to just let it go, of ending a family argument by pulling out a dictionary or encyclopedia… and later, hoping onto Google. Thus ruining everyone’s mood, because no one enjoys having their bullshit beliefs challenged.)
This sense of becoming alienated from friends and family sometimes keeps copywriters from tossing their myth-based belief systems, and diving deep into the murky waters of reality. They’re afraid it will change them for the worst. Make them azzholes and doubters and unpleasant realists.
But that’s not how it needs to work. Here are a few Starter Rules to help you get going:
Starter Rule #1: Observing how people act, versus what they say they’ll do, just gives you a tool to avoid being bamboozled. In its simplest form, you’ll notice that the folks who are most emphatic in their promises (“I will absolutely be there on time. No excuses…”) are the ones who will chronically let you down.
In the advanced form, your Bullshit Detector will start buzzing whenever a client says “money isn’t a problem”… because, much of the time, that means money is very much a problem. (Resist the urge to automatically assume the opposite of everything anyone says… even when your experience shows you it will often be the case. Don’t get into the habit of making rash decisions, based on what you’ve seen before. But DO put your instincts and experience into the mix.)
Starter Rule #2: And for God’s sake, don’t let this make you cynical. It’s not your job to call folks out on the inconsistency of their actions, versus what they insist is their intention. You can, however, quietly understand that the rare individuals who DO fulfill their promises are the ones you want around you professionally (and probably romantically, too).
Personally, I’ve found that you start to attract professionally-minded colleagues quickly, once your reality-based modus operandi kicks in.
When money, results and the success of a biz venture is on the line, promises count for nothing. The cold hard reality of how the market reacts to your ads is all that matters.. and you must react accordingly.
Starter Rule #3: Keep your ego out of it. At first, you’ll need to monitor your own bad habits of not following up on your promises… and this will change you fundamentally as a person. Don’t announce that you’re suddenly a “new man”. Instead, just start acting as if your word really does mean something.
Early on, I developed my version of a “professional’s code”: You are where you said you’d be, when you said you’d be there, having done what you said you’d do.
This means you meet all deadlines, no matter what (even if it means staying up all night working, missing the big party, disappointing Susie Q, defying the insults and demands of your old pals who hate the idea of you becoming a pro and leaving their slacker butts in the dust). You honor your contracts, even if it’s just something you said (and could, if you weren’t such a pro, weasel out of).
You become “that guy” who can be trusted… not because you say you can be trusted, but because you really can be trusted.
Huge difference that requires behavioral changes at your cellular level. It’s hard to pull off, but you can do it.
Starter Rule #4: When you first start living in reality, there is a danger of becoming cynical and angry. Just move past it — your goal is to become a world-class persuader and provider of actual results.
You may become a quieter person… because all that time you once spent trying to convince someone you were going to do something is no longer required. You simply agree to do it, and then do it. On time. With all the expertise you can muster.
You never, ever need to explain yourself. You become a Dude Of Action. This becomes your reputation over time — not because you’ve announced it, but because this is who you’ve become. You’ve got to be patient, and hold yourself accountable for everything you do.
And yes, I’m serious when I say “everything”. Stop lying, pretending, wishing and cheating. It’s stunningly easy to do, but it requires a commitment.
Starter Rule #5: There is never a need to argue. As a rookie copywriter, I realized (after meeting my twentieth VP of Marketing or CEO or entrepreneur) that incompetence is the RULE, not the exception, in business.
Most bosses — no matter how good-hearted they are, or how smart they are, or even how experienced they are — simply cannot know all there is to know about every part of running a biz. So they’ll insist on using certain (dumb) sales angles, demand that offers be presented in specific (dumb) ways, and — worst of all — have their niece with the degree in English Lit edit your work.
Early in your career, this is not a problem to worry about. Get your money up front, with any other royalties or payments in written form, and just keep moving. Most of your clients will suck, and not follow through, and botch the marketing up. That’s just the way it goes.
As you gain experience, and especially as your reputation allows you to have more of a voice in what goes down, you’ll eventually be in the position of forcing every client to do what you tell them to do. But that doesn’t happen right away.
(For more on these high-end freelance tactics, including details on how to get paid, check out The Freelance Manual, available here.)
When you work through reality, the mysteries of the world play less and less a part of how you proceed. If you don’t know something, you don’t pretend that saying you know it makes it so. You go learn it. Or hire someone who’s proficient at it to do it for you. You research, you comparison shop, you do whatever is necessary to achieve your goal.
You say “I don’t know. I’ll find out,” a lot.
You are relieved from the task of keeping your lies and boasts and pretend-knowledge straight.
And suddenly, you’re spending your time honing your chops, filling in the gaps with actual skills and know-how, and getting shit done.
Most folks prefer the world to remain full of mystery. It’s that childhood thrill of simply deciding that something is so, and then never questioning it again, even as evidence mounts that it’s bullshit. (I never did find another $2 bill on the ground. And I missed a few rainbows along the way, because I was always looking down…)
Reality is unforgiving, and requires you to be responsible, take action, and stop pretending. But it’s really the only way to go. I found that, rather than making me more cynical about people, I actually loved them more. I instantly forgive them their bullshit promises, even while fulfilling all of my own. I also never allow someone to steal time from me, or ruin my day with a failed promise — I give them a reasonable window, and when they’ve failed, I go to Plan B.
You always have a Plan B (and Plan C, and Plan D) when you live in reality. Sometimes you find yourself saying goodbye to unreliable friends and fun-but-sketchy colleagues… and you have to be okay with that. You’re going after long-term and short-term goals, and it takes commitment and sweat to reach them. If your old crowd still believes that success comes from luck (like finding a $2 bill on the ground), you may have to find a new crowd.
There will always be a little mystery in life. You encounter new stuff all the time, in business and in relationships and in everything you do.
But each mystery can be broken down into knowable parts, and figured out, and solved. Every time. Eventually, after you’ve worked with a lot of clients in a lot of markets, you realize you are never stumped by the obstacles that freeze most entrepreneurs up. There is always a reason why sales are down, or returns are up, or something that used to work ain’t working no more.
When the reality of business and life become second-nature to you… you become That Consultant Every Biz Owner Wants To Hire. And the top copywriting experts are all consultants first, solving the mysteries with reality-based solutions. The writing comes later.
Does this make sense to you?
This entire subject is often the main entree at our masterminds, and in every Hot Seat consultation I do.
Living in reality is a much better way to go, every time. And it really can make you a happier, more fun and pleasant person… who just happens to get a lot done.
Love to hear what you think, in the comment section below.
“Hey, you bastards, I’m still here!” (Steve McQueen as Papillon, floating away to freedom…)
I’m re-publishing — for what has become a very popular tradition on this blog — one of the more influential posts I’ve ever written.
It’s a good one, worth rereading even if you read it before.
What you’re about to encounter is a slightly tweaked way of looking at the best way to start your new year…
… but this tweak makes all the difference in the world. I’ve heard from many folks that this particular technique finally helped them get a perspective on where they’re at, where they’re going…
… and why they care about getting there.
So, even if you’ve read this post before… it’s worth another look. Especially now, as you gaze down the yawning gullet of 2013, trying to wrap your brain around a plan to make the year your bitch.
This is a critical step for entering any new period of your life. To keep your life moving ahead, you need to set some goals, dude. And most goal-setting tactics, I’ve found, are useless. Worst among them is the traditional New Year’s resolutions (which seldom last through January).
This tactic I’m sharing with you (again) is something I’ve used, very successfully, for decades…
… to reach goals, to clarify the direction of my life, and to change habits. I first shared it in the old Rant newsletter a few years back, and I’ve hauled it out here in the blog on a regular basis. It’s timeless, classic stuff that will never let you down.
So let’s dive in. Here’s the relevant part of the post (slightly edited):
“Goal Setting 101 And
The January 15th Letter”
Yeah, yeah, I know a chat about goals can quickly turn into a boring, pedantic lecture. But then, so can a chat about space flight.
And, in reality, both space flight and your goals are VERY exciting things.
Or should be.
It’s all in the telling.
What I’m not going to discuss are “resolutions”. Those are bogus pseudo-goals that have the staying power of pudding in a microwave.
No. It’s merely a coincidence that I’m suggesting a review of your goals in January, just after the New Year’s supposed fresh start.
I mean… there’s not much else to do, so why not sit down and plan out the rest of your life.
This is, of course, a very damp, cold, and bleak time of year. The depths of winter and discontent.
A good percentage of the population suffers fleeting depression because of lack of sunlight… thanks to the geniuses behind Daylight Savings Time, who arrange for dusk to arrive around 2:30 in the afternoon in these parts.
We also just got slammed with back-to-back-to-back “Storms of the Century”, each one dumping a record load of snow on us. I sent photos to friends, and many emailed back wondering when I’d gone to Antarctica to live.
We had a little cabin fever brewing. Didn’t help when the local PBS channel ran a special on the Donner Party, either. Three feet of snow drifting down, the lights flickering, enough ice on the road to make the SUV sidle like a Red Wing goon slamming someone into the boards.
The safest place was home… but man, the walls start to close in after a few days.
I’m telling you, I had excuses up the yin-yang for allowing my senses to get a little dulled. The natural response is to turn your mind off, and hibernate until March. And I succumbed. Started moping around, watching CSI: Miami reruns instead of reading a book, surfing the Net for stuff I didn’t care about… you know the drill.
I’m sure you’ve done your own version of it now and again.
And I’m also sure you already know that no amount of “buck up” happy talk will mitigate the gloom.
In fact, there are a few enlightened health pro’s who say we should let our bodies wind down every year or so. Get a full system-flush type of cold, crawl under the covers for a few days and let the demons and other bad stuff bubble to the surface. So you can purge the crud. Evacuate the used-up bacteria and tube-clogs out of your pipes, physically. And shoo the whispering monsters out of your head.
We’re not perfect creatures. We need to sleep, we need to recharge our batteries, and we need to stop and get our bearings. At least once a year. So don’t beat yourself up for the occasional down period. We all have them, and the healthiest folks just roll with it. It’s not good to repress this stuff.
It only becomes a problem when you sink into clinical depression. That’s the cold, empty state where nothing looks good, and hope is an absurd memory.
I’ve been there. Several times. The year I turned 30 (for example) I lost my job, my girlfriend and my place to live all within a 45-day stretch.
That shit can wear you down.
Now, I have two things to say about this:Continue reading
“Ah, but I was so much older then, I’m younger than that now…” (Bob Dylan, “My Back Pages”)
A lot of my social media focus lately has been on Facebook. As much as I distrust and mildly despise The Zuck, I have to hand it to the little sociopath for figuring out a dynamic that allows for real interaction with folks…
… which lasts, on average, around one to three days. Then, even the most viral post disappears down the social media rathole and is gone forever.
So I like to rescue some of the better posts I’ve carved into the FB newsfeed, and stack ’em up here on the blog… where they’ll survive in the archives for as long as this rickety thing exists. (We’re officially at the decade mark, by the way. Ten years of posting monthly… except for January of 2012, where I inadvertently didn’t publish an intended article in time, so the archives have that single hole in them. That’s pretty freakin’ awesome.)
Anyway, no need for context here. If you’d enjoy seeing the comment threads on any of these posts, just hop over to my FB page (where you should already be following me, anyway, what are you thinking?). It’s www.facebook.com/john.carlton.
And, as always, I love to hear what you’re thinking in the comments here (where I often hang out and interact).
By the way… that photo up top is from the big damn AWAI seminar I was a featured speaker at, back in October. Everything about the photo (and yes, that’s Dan Kennedy sitting with us) is explained in the Psych Insights For Modern Marketers podcast I link to below (in one of the posts) (and yes, this is a tease to get you to read this entire thing).
Enjoy the year-end Facebook roundup:
Take This To The Bank, Part 11: Most people’s daily actions (eating, buying, loving, hating, grooming, working, all of it) are based on beliefs… which they regard as “true”.
You better grok this, if you want to communicate with, sell to, or persuade folks in any way.
As irrational and unfounded in reality as these belief systems can be, they become unshakeable foundations for all behavior, thought and decisions.
Rookie copywriters like to bowl readers over with facts and data and science. Yawn. These are humans you’re writing to. Reality is very subjective, and by the time perception gets past the internal obstacle course of flawed senses, emotional distress, and knee-jerk denial… your facts will get ambushed and slaughtered as efficiently as a 30’s-era mob hit.
Real persuasion occurs in the murky soup of people’s ancient, mostly-unconscious belief systems. Timid efforts ain’t gonna cut it.
Bold, and even spectacularly whacky beliefs trump crunchy facts every time.
Just something to keep in mind as you explore persuasion expertise…
A life well-lived will be roiling with stories. Seems pretty obvious.
But it’s the same with a business well-run. And a career with lofty goals. Even a project you’ve thrown yourself into. Or a single day of enthusiastic productivity.
The world spins in the greased grooves of stories. All around you, and deeply intertwined with your very existence, are stories of romance, harrowing adventure, small and large heroic episodes, and the fascinating history of your impact on everything you touch. Yes, you.
Your stories swirl and crash into the stories of your friends, colleagues, lovers, clients, family, enemies and random encounters.
Recognizing these stories, and molding them into snarling tales with a set-up, a point, and a punchline or lesson, can kick you into a higher level of conscious living. The slumbering masses ignore, deny and deflate their stories… and yet, the hunger in all of us for well-told tales is never sated.
There’s no big secret to success. It’s not the moolah or power you accumulate… it’s the wealth of experience, feelings, brain stimulation, and your impact on others generated by living large.
It’s hard to become, and stay conscious. Your stories help you catalog the good stuff, and keep you enmeshed with all the other actors in your life’s movie.
The best marketing is alive with stories, because it’s all just an extension of life well-lived.
Go chew up some scenery. The only real crime in the universe is squandering this unique, scary and wonderful existence you woke up with today…
“Ch-ch-changes, oh look out, you rock and rollers…” (David Bowie, “Changes”)
All last week, on Facebook, I opened myself up to the mob…
… and promised to answer the best 5 questions posed in an experimental “Bug The Grizzled Pro” post. I just wanted to see what was bothering folks, holding them up, disrupting sleep and profits and happiness.
I was pretty damned impressed with the level of questions that poured in, too. Finding 5 good ones was easy. Answering them required my full focus… and the stuff is good.
So, just to make sure this advanced Q&A isn’t lost in the mire of Facebook (where stuff fades away forever), I’ve posted the entire exchange here. (If you want to see the comments, you’ll have to go to my Facebook page and root around in the posts for the week of November 9-14. And while you’re there, thrilling to the banter, trolling, and fevered debate, sign up to follow me, why don’tcha?)
Here’s the relevant posts. Enjoy:
Bug The Grizzled Pro: Anything you’d like to ask me about, or see me rant about here or on the blog?
I’ll never run out of my own ideas (you oughta see the cluster-mess of untapped stories, advice, epiphanies and general bullshit roiling around in my head)…
… (just be happy you aren’t experiencing this kind of internal chaos yourself)…
… but I’m always happy to see what folks are curious about.
I mean, really — how often do you get a chance to strafe the deck of a veteran, seen-it-all professional like this?
Give it a shot. The worst that can happen is public humiliation, or accidental enlightenment that forces you to change your life (or something in-between).
Don’t be a coward. Ask.
I’ll answer the first… um… five good questions during the week. But they gotta be good…