Sunday, 7:36pm
Reno, NV
“A thief believes everybody steals.” (E.W. Howe)

Howdy…

For those of you bugging me about the next Quiz…

… it’s coming, it’s coming.

Soon.

Tonight, though, I’ve gotta get something off my chest.

And so, a Rant.  By little Johnny Carlton:

Ahem.

There seems to be a parasite bug infecting the brains of many marketers out there.

Let’s call this bug… “Theft“.

It’s not going away anytime soon.

In fact, the very word has been mutating for a long time now… so that what would have easily been labeled “stealing” in the bad-old pre-Web days…

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Thursday, 10:06pm
Reno, NV
“There are no rules for good photographs, there are only good photographs.” (Ansel Adams)

Howdy…

I grew up in a photo-loving family.

Pop still has his trusty Kodak folding camera — a true antique now — and I cannot yet bring myself to dig through that box in the garage with all my old cameras (cuz I know it’s time to start assigning them new fates somewhere else).

I swear to you I still have a box of Polaroid film in the butter drawer of the fridge. Might even be the last batch they ever made (and R.I.P. Polaroid, dear departed friend).

Mom was the photo archivist of the family, and even as other families gravitated toward 16mm film, I retained a purist’s preference for the snapshot over the home movie.

(Side note: I remember meeting someone 20 years ago who mentioned that they were on video from the moment of their birth, and it was unsettling.

Now, it’s rare to meet anyone under the age of 30 who isn’t cataloged on film through their entire childhood. I can’t even imagine watching myself being born. I have a hard time watching old seminar footage of me from ten years ago, for cryin’ out loud.

Anyone out there hauling around a library of self-referenced film with them? What’s it like?)

I believe I fell in love with photography the moment I saw my first photograph… and realized it was actually a moment in time captured forever.

And I formed some very intense ideas about what makes a “good” photograph as a third-grader thumbing through the still-amazing stack of Nazi photos Pop brought home from his stint as a rifleman during WWII.

(There’s no way to tell for sure, but those two dozen shots seem to be a German officer’s front-line cache of “Here’s what I did during the War” snapshots. Fascinating subject material that forced us to imagine what the story actually was behind those uniformed men… especially the one with the open bullet wound in the dorsal lat.)

As I grew up, I would become captivated by very few photos in the piles coming back from the drugstore of family and friends and pets and outings.

I never questioned why I found those few snapshots so iconic.

Later, one of my first jobs in advertising was overseeing the photography for a computer supply catalog every quarter.

That job meant gathering all the equipment (cables, monitors, furniture, floppies, etc) and spending a week or so with a professional photographer in Palo Alto trying to make plastic crap look good.

(I won’t bore you with the hassle that pre-digital photography presented — the need to refrigerate film, manually load it, and nurture it like a fragile duck egg until it could be color-separated and made “camera-ready”, which means ready for the printer to fuss with during the offset process of applying wave after wave of ink until the correct color was achieved.)

(Okay, sorry, I think I just bored you there.)

Anyway… I learned a lot about the technical aspects of photography (like using mashed potatoes as a substitute for ice cream, cuz the real treat wouldn’t survive under the required hot lights for a good shot).

Pro photographers in the ad field earned big bucks. They knew the voodoo.

But you know what?

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Monday, 7:54pm
Reno, NV
“Dude, you’re harshing my mellow…”

Howdy,

Let me know what you think about this, will ya?

It seems, at first, to be a light-weight subject…

… yet, really, it’s one of the foundations of living a good life.

I’m talking about the people you surround yourself with.

But not the way you’re thinking.

This may even jar you a little bit. Here goes:

Early in my career, I realized that grown-up life isn’t all that much different…

… than what goes on during recess in the third grade.

There are outsiders, insiders, cliques, teams, gangs, winners and losers galore.

No matter WHAT grisly experience you had in grade school…

… you’ve got company.

It’s brutal out there.

And then you become an adult…

… and it’s the SAME SHIT all over again. Hierarchies, power-grabbing, humiliation plays, one-up-manship, and clubs you can’t belong to.

The ranks of entrepreneurs I know are filled with “recess survivors” who finally gave the finger to “The System”, and went off on their own.

As amazing as it seems, you really can get on with life without the “gotcha” games and pettiness of “Life With Bullies, Prom Queens, and BMOC’s”.

However…

… that’s not the realization I want to share with you today.

Nope.

Instead, the second part of that epiphany (that life is just a replay of third grade recess) is this:

Regardless of whether you “won” or “lost” in the social-climbing bullshit you’ve suffered through in your time…

… it can all still be a blast…

… if you have the right people around you.

In other words… it’s not whether you win, or lose.

It’s how much fun and insight to life you get during the adventure.

Let’s use me as an example.

Cuz I don’t mind telling embarrassing stories about myself:

I had a very mixed record of social “success” coming up the ranks… both in school, and in early adult life.

I was okay at sports. Just good enough to make the team and suffer the anxieties and physical/emotional debt of vicious organized games. And just under-powered enough to get cut from every attempt to make varsity. So I got to play… and I got to experience the arrid loneliness of the bench and the exit door.

But I sucked, utterly and without redemption, at most social interaction. Girls scared the bejesus out of me as a kid… flummoxed me as a teen… and toyed with me after that.

I was so unprepared, so confused, and so clueless about dealing with standard issues of dating and being a cool guy and feeling like I belonged… that, if I were a character in a novel, you’d roll your eyes and say “No way could anybody be that much of a loser!”

Yeah.

That was me.

But get this:

I still had a BLAST.

Even when Life dialed up the most humiliating, emotionally-scarring horror possible to a shy, skittish introvert like me…

… I was able to shake it off, and show up the very next day smiling and ready for more.

“That all you got, Fate? That’s your best shot, you miserable s.o.b.? Ha!”

You know how I did it? How I survived, and even thrived while being buried in sticks and stones and the arrows of misfortune?

I’ll tell you:

I had buddies to share it all with.

Not just fellow losers, either.

No.

And this is the essential point here: I had a close-knit group of guys (and a few gals) around me…

… who delighted in being alive.

There’s probably some social-math equation I could come up: Your ability to survive and thrive… is directly proportional to the time that elapses between a horrible event…

… and your ability to laugh about it.

With my friends and me, that time was often instantaneous.

We had a lot of practice.

(And I’m not talking about just dating disasters, or heartbreak, or social blunders. I’m including death, financial misery, and the near-total upheaval of normality. The kind of blows that can rock you to your knees.)

Wait.

I’m still not yet revealing the essence here.

The take-away of this tale is not “friends are good.”

Because I will attest that there was a very definable, and very rare aspect of these friends that is absolutely essential…

… and even beside the point of being able to laugh about tragedy.

You wanna guess what that aspect is?

It’s…

…

…

… energy.

This realization came rushing back to me yesterday while I chatted with my best friend from high school. Haven’t seen the dude in two years, but we stay in close touch.

And, mid-way through the call…

… I realized I ached from laughing.

Even though some of the subjects we discussed were illnesses in our families, job woes, relocation horror stories, and other tragedies.

And I was able to put a “quality” on that laughter.

It was bristling with raw energy. The “good” kind of energy.

There really are two kinds of people in the world: Those who bring energy with them to everything they do…

… and the great masses, who suck energy from you like psychic vampires. (That’s a Halbert term, by the way. Privately, we had other names for these types of buzz-killing grim reapers.)

I’ve known a lot of folks in my time. And I’ve unconsciously been putting each and every one through a little test upon meeting them.

The test is simple: Do they provide energy? Or are they leeching it from the air around us?

A party crammed with energy-gobbling vampires is a drag, through and through. Even Vegas can’t salvage a good time.

And yet, just hanging out with a single “mini-solar system” type of person in a drab coffee shop… can be pure bliss.

In business… in life… in games and in every social and quasi-social gathering…

… there is no fun, and little chance for adventure or good stories when the energy level is flat-lined.

And yet… when you are in the company of someone bursting with life-force…

… well, it’s pretty freaking magical.

The most mundane tasks become a joy. (My pal Art and I used to just drive around Cucamonga, with no goal or destination… not cruising, but rather just hanging out, laughing, basking in raw energy and verve and marvelling at the cruel and wonderful adventures Life handed out.)

Life isn’t gonna treat you better when you surround yourself with heat-source types. You’re still gonna take it on the chin, still gonna encounter monsters around every corner.

My mother — after ten months of gruesome chemo — still managed to tell a joke and make me smile… just hours before she passed away.

Believe me — there was nothing funny going on that afternoon.

But I cherish that last “don’t let the bastards get you down” shared moment with her.

If you understand what I’m talking about, you don’t need to know anything else about her to know exactly what kind of special woman she was.

That was over 15 years ago. And the lesson I learned is never far from my thoughts… especially when I’m feeling like Life has it out for me again.

Screw it.

The ride’s too short.

If you’ve got that flame in your soul, don’t let anyone or anything douse it.

We need you in the mix.

We already got enough of the damned vampires hovering…

Anyway, something to consider.

What do you think?

Stay frosty,

John Carlton

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Thursday, 5:31pm
Reno, NV
“Quivers down my kneebone… I got the shakes in my thighbone…” Guess Who (”Shakin’ All Over”)

Howdy,

Have you ever been so freakin’ nervous you almost lost control of bodily functions?

Two things made me suddenly think about this unseemly subject.

First Thing: We have an Afghan hound in the house with a bark that rattles windows four blocks away… and he has come thisclose to eating the mailman, the Fed Ex guy, three neighbors, and a flock of Jehovah’s Witnesses who dared knock on the door.

And that’s just over the past month or so.

But here’s the kicker: He will break down into a sobbing lump of useless self-pity if Michele or I so much as look at him cross-eyed.

His bark is a mask for the social vulnerability he suffers.

He doesn’t really want to rip out your throat.

Deep inside, he’s just a confused, awkward puppy, trapped in an adult dog’s body. Scared shitless of the world. (Literally shitless, whenever fireworks or lightning are nearby.) (Yeah, it’s a mess.)

Second Thing: I was recently advising someone about “getting his ass out in the marketplace as an expert”… and the guy actually started shaking.

Just the thought of stepping onto the metaphorical stage of life, and performing… sent this poor guy into a stuttering implosion.

He not only had no “bark”… he had no cojones, either.

This got me thinking about my own journey from stuttering fear-meister to swaggering bluster-bomb.

It’s relevant… because, in business, my line is: If you truly have a great product that your prospect should own… then shame on you if you don’t step forward confidently and BE that guy he needs you to be… so he can feel good about buying.

You can’t sell from your heels, people.

(I love to trot out the old quote by Keith Richards of the Rolling Stones: “It’s not that I’m all that great of a guitar player, you know. It’s just that I can step out in front of ten thousand people and DO it.”)

(Talent comes in WAY behind cojones when it comes to carving out your niche.)

Anyway, back to me…

I am not an extrovert by any stretch.

In fact, I chart pretty heavily toward “total thumb-sucking, light-avoiding, cave-dwelling introvert” in basic personality tests.

You can tell an introvert from an extrovert pretty easily: When the extro is around people, like at a party, he gets energized. The introvert finds it a chore, and leaves the event drained.

It’s all about energy transference.

Now, I was lucky to grow up with a sizeable contingent of good friends — who I went all the way from kindergarten through high school with — which saved me from having to “make” new friends until I hustled off to college.

And, in college, for whatever reason, I was immediately taken in by a group of goofballs who somehow saw my potential for furthering their goofball yearnings.

However, it took me a long time to get to “know” most of these people.

Seriously. It was decades before I finally felt comfortable around most of them.

Nearly all of the people I’m close to, I’ve been close to for half my life. (I’ve known my business partner, Stan, for 25 years, and our contract writer, Mark, since we were nineteen.)

I tell you this to illustrate how ill-equiped I was to become a guru.

I stuttered as a kid… and frequently found myself getting stuck on words as an adult whenever I encountered uncomfortable situations.

Meaning, any new situation where people I didn’t know were looking at me.

In grade school — back when I was convinced that everybody else knew things they weren’t sharing with me (and that’s why life seemed like such a mystery) — I even burst into tears in class math competitions. (One little girl — Peggy The Bitch, I call her — repeatedly tripped me up with the question “What’s 5 times 0?” I nearly always said “5!” before realizing my blunder and being told to sit down while the rest of the class continued the competition.)

(Ah, childhood humiliation. What a concept.)

As a teen, a good (longtime) friend convinced me to learn guitar so we could start playing in bands. He wanted the excitement and recognition of being on stage. I just got a thrill from playing music.

So he fronted the many bands we formed, happily, from center-stage… and I happily lurked near the far edge, out of the limelight, content to concentrate on the tunes.

I was kinda like Garth, from Wayne’s World. Thrust into the action on the coattails of a raging extrovert.

Freelancing was a natural for me. It required long, lonely hours inside your head… and you were excused from looking like the regular “suits” in the agencies because, as a writer, the more outrageous you appeared, the more they believed you must possess the “goods”.

Idiots.

Halbert, of course, was THE uber-extrovert. He publicly listed his main hobby as “finding new methods of self-aggrandizement”.

I stayed behind the scenes as much as possible. My main job, in fact, during seminars was to handle everything but the actual delivery of the action onstage.

It was Halbert’s show, and I liked it that way.

I had defined myself as an introvert, and never considered it could be any other way.

I even had a “defining moment” — back in college, when I was introduced to my first “real” girlfriend’s beloved sister, I started laughing uncontrollably. Not because anything was funny… but because my body betrayed me, and just went off in an inappropriate spasm.

I was humiliated, because after lamely stuttering about why I had burst out with guffaws (I could come with nothing good to explain myself), the awkwardness just got deeper and deeper. My girlfriend forgave me (and even sorta found it endearing — I was her “bad boy” artistic-type boyfriend, so weirdness was expected).

But her sister forever thought I was an A-Number One Doofus Jerk-Off.

Rightly so, I might add.

Around uncomfortable situations, I was that guy.

However…

After, oh, around thirty gazillion private consultations and Hot Seats and meetings with clients once I became a sought-after pro… all of whom initially tried to “alpha male” me into submission, because they wanted the writer (me) to be their slave…

… I started to think that maybe I had unwisely “defined” myself.

As anyone who has gotten freelance advice from me knows, I quickly learned to walk into a new client’s life and OWN the bastard. I knew that I held all the cards — he needed copy, couldn’t produce it himself to save his life, and thus was in zero position to be dictating terms to me.

I ain’t shy, professionally.

Now, my technique may or may not help others. (I developed a “stage personality” for these consultations I called Dr. Smooth… and let this “alternative John” take over.)

(And damn, but that Doctor was good at taking control and bullying clients.)

It’s a standard tactic, adapted from acting. No big deal, nothing revelatory about it.

However…

What it did for me was immediately obliterate that old “defining moment” that I had regarded as my “fate”.

I wasn’t really a socially-retarded loser.

I just played one in life.

Cuz I thought I’d been… assigned… the role.

If you’ve ever seen me speak at seminars, you know I’m no wallflower these days. I’m totally comfy in front of any size crowd, because the “mystery” of what’s going on has been solved in my mind.

It’s not about me.

It’s about the content of what I share.

(Plus, of course, I know so much about the people in the audience nowadays… from all those decades of delving into the psychology of salesmanship… that I don’t even need to imagine anyone naked to be calm.)

(It’s just us folks in the room. Good people looking for good info, plus maybe a little entertainment along the way. And a speaker line-up of “just-plain-dudes” having fun in the limelight.)

My point: You can do what you need to do.

If your market is crying out for someone to stand up and be the go-to-guy… you really can do it.

Like Keith Richards, you can get your chops honed to a degree that gives you enough confidence to be “onstage” (however you define the stage — it can be your website, an actual stage, or infomercials or any other media)… where you will deliver what the folks paid to see.

There are vast armies of “experts” out there (especially online) with no more real skill or insight or knowledge than you have.

Often, they have less.

What they DO have, that so many others refuse to cultivate, are the cojones to step up and BE that guy the audience needs you to be.

I can tell you this with absolute certainty (because I personally know it’s true): Most of the top guru’s in the entrepreneurial world — especially online — are former dweebs, stutterers, social outcasts and semi-dangerous nutcases.

They are, essentially, gawky and lonely and scared little kids trapped inside an adult’s body.

What they have done, however…

… is to re-define WHO they are when it counts.

Everyone, at some time or another, feels the urge to crawl back into bed and pull the covers over their head. Life is tough, business tougher. Hamlet’s slings and arrows constantly rain on everyone’s parade, and NO ONE gets a pass.

However…

… the winners define themselves.

I’m still an introvert. I still have my awkward social moments. I still occasionally stutter.

But those things do not define me.

Long ago, I threw away the role “assigned” to me… and just created my own new one. Which allows me to do whatever needs doing to further my goals… including climbing up on stage alone and engaging a thousand people as a ringleader.

Life sucks when you’re crawling around under the weight of unnecessary self-loathing, self-pity and self-expectations you can never meet.

Life rocks when you re-cut the jigsaw of your personality, and make something new according to who YOU want to be.

Just food for thought.

Love to hear your experiences with self-defining moments.

It’s heartening to hear so many commenters in past blogs finally come to grips with internal battles they’ve sometimes struggled with for years.

Hey — it’s fun when this stuff starts working.

Stay frosty,

John Carlton
www.carltoncoaching.com

P.S. We are very close to finishing up a new venture here that — if you crave rollicking adventure in your business life — will absolutely light up many people’s worlds.

It’s a limited opportunity… but the folks who truly know, in your heart, that one of the spots was meant for you… will instantly understand what has to happen to get involved.

Just a few more days…

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Thursday, 8:53pm
Reno, NV
“Code Blue! Gimme the paddles…” Dr. House (alot)

Howdy…

You got a favorite TV show?

I was a charter member of the first TV-addicted generation, and I may yet live to see the end of network television as we’ve all known and loved it all these seasons.

The Web’s already killed it for the youngest generations. Once the last of the Boomers wander off, we’ll take our fond memories of Howdy Doody and The Twilight Zone with us… and no one will much care, being too busy with fourteen incoming Twittering IMs on their ear/eye implants and a fresh scene loading up from the new Grand Theft Auto XXVII they just injected straight into their pituitary gland.

Sometimes I think about that — television, easily the most culture-shaping technology advance in the history of mankind… eclipsed before it reached seventy years old… murdered by hotter, more intensely interactive tech. (Okay — I know that television was actually viable in the 1920s, but get real. It wasn’t a cultural phenomenon until the fifties.)

But that’s not what I want to write about tonight.

Naw.

Instead, something else triggered my interest. We just watched the season-ending episode of “House”, which had everyone in the room reaching for tear-soaked tissues (including the cat, who was barely watching).

And, if you’ll give me a minute here, I’m gonna tie that show in with you making money with your ads. (VERY major lesson coming up, so pay attention.)

First, though, you gotta put up with some ranting: Television, overall, has followed the same arc that — in micro — the show Saturday Night Live has followed: Great for a couple of years… suck for several years… recover, and be great again… then quickly descend into Suckdom once more… and over and over, in a cycle that (someday) historians will probably be able to track down to the second. (”As we can clearly see, class, the show left the rails thirteen minutes into the first episode after Lorne Michaels left in season five… you can almost — chuckle – see it jumping the shark as Louise-Dreyfus sputters in yet another vapid, unfunny scene…”)

And I believe we’re currently in one of the recurring “up” bumps. Always good when you realize there are actually a couple of shows on that DESERVE to be watched. Not brain-dead watching, but active interest watching.

What do you Tivo?

We religiously record House, 30 Rock, The Office (though I suspect the shark is in mid-air on that one), and Manchester United games on Fox Sports. (Okay, Michele won’t watch soccer with me, and I can’t stomach Brothers And Sisters with her. Trade off.)

I love the medium, but I don’t “need” it. I grew up watching all the sixties sit-com, sci-fi, drama and kitsch I could cram into an evening (The Dick Van Dyke Show, The Addams Family, Outer Limits, The Prisoner, The Avengers, The Man From U.N.C.L.E., American Bandstand, She-Bang, Soupy Sales, Phil Silvers, Ed Sullivan, Gilligan’s Island, Star Trek, The Monkees… God, I’m embarrassed to admit all that…).

But I watched, primarialy, because it was there. Mom had the kitchen radio on all day (it’s how I discovered rock and roll), and the boob tube was cranked on when Pop came home, and wasn’t turned off until beddy-bye. (Laugh-In, Red Skelton, Where The Action Is, Your Show of Shows, The Match Game…)

Once I was old enough to beg Pop for the car keys, my evening rituals changed dramatically. I didn’t even own a TV through the seventies. (Never saw a single episode of Mork & Mindy, Mary Tyler Moore, or Three’s Company, thank you very much.) (One of TV’s “down” cycles, I would say.) (Showed up, often drunk, at friends’ houses with toobs for SNL, of course.)

MTV and cable brought me back to the fold, fitfully.

Now, I’m in a groove once again.

Gotta have my “House”, and the occasional Law & Order SVU. (BTW: Why is Rooney not playing for Man U lately? Did he get hurt? Traded? What’s up? He wasn’t in the Moscow grueler…)

Okay, back to the point of all this:

The last episodes (it was a twin-hour ending show) of House were pretty riveting television. I’m ALWAYS impressed with good writing (Boston Legal, CSI: NY, the commentors on the World Series of Poker, Californication)… and I’ve learned to watch both passively (to enjoy the moment)…

… and to go back over what just hooked me, and watch critically.

I like to break down exactly what the writers did to tweak my emotions, my interest, and ESPECIALLY my resistance to being sucked into the story.

That’s right. With every show, I challenge the writing to do its job.

We have an unwritten rule in the house: Any time either of us can start predicting the dialog before the actors speak it… that show is toast.

The shark has done jumped, when the script is so weak you can burble along with the actors in real time.

So here’s the thing…

… this House final episode (WARNING: Spoiler alert!) polished off one of the major characters. That’s not unique in television… but the way the writers did it defied what any viewer would have predicted.

It was as if… the script burned down the house.

Just created all kinds of emotional havoc and brain-tickling mayhem.

It was that riveting, and satisfying.

I can’t wait for next season. Seriously.

I’m pissed I gotta wait.

I’m addicted.

Consider what the writers did, as you consider how to write compelling, riveting copy yourself.

Sometimes, you gotta burn down the house just to get your prospect’s attention.

Not literally, of course (”you idiot”, House would add).

Figuratively.

Most ad copy is like an episode of Three’s Company — at best, vaguely suggestive, but nothing you’d remember the next day (or even the next hour).

Great copy, on the other hand, is like South Park — you simply cannot snooze through it.

You gotta be prepared for the reaction, too, if you ever get ballsy with your writing. Not everyone will cheer you on. “He can’t say that, can he?” will be a common response.

“Somebody’s got to do something about that repulsive material.”

“Can’t we shoot them, or deport them, or something?”

I’ve never gone for straight outrage, but neither were my first golf ads greeted with encouragement at the big golf magazines. They swallowed hard during the first round, took the money, and pretended not to notice how much those 3-page copy-dense beasts fouled up the pretty “look” of their publications.

When my client went back for multiple insertions, it was almost too much to bear.

Fortunately, the publishers were shameless money-grubbing whores, and the ads ran despite the cries of alarm from readers. (But only from readers outside our target market. The guys we were after LOVED those ads.) (Still do.)

We, essentially, burned down the nice golf house, like vandals in a riot.

Something to think about, the next time you absolutely have to get attention for your copy. Don’t you think?

What TV shows do you remember fondly? (I’d watch MTV for hours in the first years, when it was all video, all the time… and I still consider The Larry Sanders Show to be one of the best ever written. Entourage ain’t bad, though it’s occasionally infuriatingly stupid. The Simpsons, yeah. Seinfeld, I guess. What else am I missing here?)

Stay frosty,

John Carlton

P.S. Hey — we just put another super-hot Radio Rant Coaching Club show in the can. I cannot understand why any marketer with his head screwed on straight isn’t breaking a leg to get into this club — it’s fun, it’s informative up the yin-yang, and it’s without doubt the greatest single resource for marketers available today.

Check it out. I believe we still offer a free month’s trial, with no obligation to stay when the trial’s up. (Yep — you can rip us off.) Plus, since you get access to all the current shows still posted, it’s actually like getting 2 free months. (Again, no obligation to stay, ever.)

Here’s the link:

http://www.carltoncoaching.com

Later…

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