Category Archives: business

Why Is This So Freaking Hard To Do?

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Friday, 2:33pm
Reno, NV
Get away from me, kid, ya bother me…” (Tom Waits, “Step Right Up”)

Howdy.

So, let’s take on the entire advertising model of western civilization, what d’ya say?

Here’s a good place to start: It’s the end of baseball season, playoff fever in the air. I’ve been watching the SF Giants stumble-bum their way through a summer swoon (barely making the last NL wild-card spot)…

… and generally enjoying the age-old process of heartbreak and joy. I followed sports religiously as a kid, but paid less and less attention to it as the real-life adventures of adulthood took up all my time… and now, having a wee bit more time to indulge, I’ve returned to the fold.

But I record the games, and watch them after-the-fact.

Because of the mind-numbing commercial breaks.

I’m not alone, of course. Across the country, grown men and women run screaming from rooms when someone inadvertently turns on the evening news, for fear of hearing the score in a game they’re recording for later.

And being forced to endure the entire broadcast — including the endless, mind-melting commercial breaks — in, say, a bar or a friend’s house is pure torture.

The SAME commercials will play over and over, sometimes twice in the same break. Some of the national ones are mildly clever (at best), but hardly classic films that deserve repeated views. And the local stuff is just awful. (The locals can be excused, of course — tiny budgets, no insight to how persuasion actually works, and they’re at the mercy of clueless ad agencies or a brother-in-law with a camcorder. There’s even some charm in the awkwardness of homemade spots… sometimes, anyway. Mostly not, but you might get the flavor of the area at times.)

But the national spots have no real excuse. Yes, there is value in repetitive views — the average buyer sees a late-night cable infomercial something like 7 times, in pieces lasting a few minutes, before pulling out a credit card. There’s a process to the art of long-form, chew-up-the-wee-hours commercials.

However, the model of jamming a single pre-recorded commercial into every break in a sporting contest just begs to be ignored. Any thinking creature knows to check out mentally during the break, and go do something else. If you’re welded to the couch (say, in the midst of watching a blowout, weighed down by one too many beers), you still do not “watch” any commercial for the 20th time…

… you just exist while it flickers on the tube, a vague irritation forced on you while you wait for the fun to continue.

Why do advertisers do this?

Fear, first of all. Fear of making a mistake, of offending viewers, of risking the wrath of clients or shareholders or CEO overlords. And fear of being held accountable — the top Madison Avenue ad agencies never make true direct response commercials, because that would require measuring results…

which, oops, might expose them for the charlatans they are. As long as they make high-production-value commercials with lots of explosions and special effects, while celebrities intone nonsense slogans with Shakespearean urgency, and never ask for a response from viewers…

… well, there can be nothing to measure. Thus, the ad becomes a “success” if the client “likes” it. Never mind if it actually brings in sales or not. (And the few car commercials that actually do push special sales events keep everything vague enough to cover the agency’s ass with plausible deniability.)

Second, few large corporations allow real sales-savvy folks to rise in the hierarchy. The decision-makers have no clue how to create effective advertising — that’s why they hire “the best” agencies money can buy.

But my experience over the decades is that real salesmanship remains a scarce commodity even in award-heavy ad agencies. They like to pretend they understand selling, but their love of white-bread humor, strange metaphors (“buy this car and you’ll be a super-cool secret agent!”) and logic-defying slogans gives them away. I mean, “We’re the best. Period.” WTF?

Total rubes in the selling game. Frauds. (Man, did I just say that out loud?)

Lastly… the big advertisers continue to bore and irritate their best potential customers because…

… they are ignorant fools.

Even a cursory knowledge of the history of commercial success in television gives them the easiest possible answer to this problem. And they’re too self-involved and dismissive of classic salesmanship to even realize what damage they’re doing by refusing to even consider this answer.

Here’s my suggestion… and please, tell me where I’m wrong:

1. Start by hiring a spokesman who is interesting, knowledgeable, perhaps sexy (or so unsexy they’re fascinating), and… I dunno… maybe even a fan of the game. With just a wee touch of actual salesmanship in their blood.

2. Instead of shelling out big bucks for a slot to run your tired old useless pre-recorded commercial…

just go live during your spots. The technology is there, isn’t it? Tell me you can’t set up a camera on a set that delivers a live feed, on call, during breaks in a game. Explain to me how Johnny Carson did exactly this with live commercials on The Tonight Show fifty years ago, with great success…

… but you can’t do it now, because why?

3. The trick is, you ENGAGE viewers, in real time. You’re watching the game, you understand the passion and the occasional irritations of live sports… AND you’ve got a simple sales message to deliver. Be a mensch, be that guy the viewer welcomes into his world, who just happens to also have a small, understandable agenda regarding selling some product now and then.

4. There is no shortage of just-fine actors, or masters of salesmanship with some personality and wit. And ANY halfway-decent marketer with direct sales experience can think of a thousand ways to make this live break work.

The main problem is this: Viewing television is a PASSIVE behavior. As is reading the newspaper, or surfing websites, or listening to the radio. Your job, as a marketer, is to bring your prospect OUT of that passive state (garbage in, garbage out)…

and ignite an ACTIVE state in him. Your advertising should strive to be the most exciting thing he encounters all day long.

Sure, not everyone wants what you offer — but that’s the default case in marketing. You’re after the dude who IS in dire need of what you’re selling.

So focus on him. Make the spot about him, and his needs, and his state of awareness.

This ain’t rocket science. It’s fundamental direct response marketing.

5. Why be scared of something as simple and straightforward as a live spot, rather than a boring “seen it 50 times already” commercial?

In 30 seconds, I can make any sales message better, live, off the top of my head. So can most any experienced, self-respecting marketer. You engage, you keep it real, you know what’s going on (cuz you’re watching the game), and you have a simple, measurable response you request of your viewer.

6. Mistakes are GOOD, even. People will actually watch more intently if they believe a train wreck might occur.

Melt-downs are fine. Heck, get drunk, if you can still do your job. Reveal some humanity.

Messy desks, and non-perfect discussions are great — the best TV communicators have always had a knack for connecting with the audience by being a “regular guy”. By being flawed… but possessing just a small bit of insider knowledge, or a lead on a better bargain, or being a trusted resource for advice.

Yes, this is like the shopping cable shows. With sales-savvy live representatives bonding and engaging and selling the bejesus out of stuff.

Did YOU need to be persuaded by a fancy high-production Hollywood-style commercial to buy the car you’re now driving? Or did you seek out advice and info from trusted sources, drive a bunch of cars around first, take all the salesman’s blather with a grain of salt… and come to your own best conclusion?

The cliche is that middle-aged dudes with thinning hair and bulging bellies buy Porches in order to reclaim some sense of sexy youth. Maybe that happens every so often.

More often, middle-aged dudes lust after those sports cars their entire life, and can only afford one when they’re older. Sure, they’ll listen to Classic Rock while zooming around downtown, and indulge in memories and feelings of power and attractiveness they thought were lost forever…

… but they bought the car the same way you buy cars. You shop, you fool yourself about your budget, you rationalize, you seek out good info to support what you already want to do, etc.

But you are never hypnotized by a sleek, CGI-infused commercial. That’s not what sells you.

7. Finally… sports fans are not imagining that commercial breaks are getting longer and more frequent. That is actually happening. When you see a game live inside a stadium, it’s stunning how much time is wasted waiting for the national feed to finish up the commercials. Players just standing around, waiting for the okay to start playing again.

TV is losing eyeballs every year. The new generations coming up are appalled at the mindlessness of commercial television, and are finding new ways to get the entertainment, news and social connectivity they crave.

So the vanishing audience of TV gets smaller, older, and more frustrated with the endless repetitive commercials. And desperate marketers can’t think of an alternative to bombarding them with the same old shit, over and over and over again.

The live spot has already proven itself, many times in the history of television. The older audiences are already used to it, and any newer viewers trapped into watching a game live can be charmed and woken up by deft handling of good, raw, live salesmanship.

It’s a dance of death on a sinking ship.

I’m just sayin’. If you’re a huge company, and you bought 20 spots for a big game, why not use two or three of those spots to experiment a bit?

Cuz your audience is tuning you out when you run the same commercial over and over. You’re paying to be white background noise while a new pitcher comes in from the bullpen.

No one will ever listen to me on this, of course.

Savvy marketers have always been the minority in biz, and that is our strength. If the rest of the capitalist world ever caught on to how successful direct response can be (when done right), we’d lose our competitive advantage.

Most people are sleep-walking through life, bored shitless and not very good at their jobs. This includes the vast majority of decision-makers in business and in advertising. They do not understand salesmanship, they’re frightened of ballsy, aggressive direct response tactics, and they just want to please the client (who’s even more clueless than they are) and go have a martini.

But it’s fun to tackle these problems with some creative “what if” thinking, isn’t it. Especially when you get trapped into watching a game that hasn’t been recorded, and you can’t fast-forward through the breaks.

Brr. Worst torture there is for an adman. It just offends you at the cellular level.

Okay, rant over. That was fun.

Stay frosty,

John

P.S. By the way… we’re having yet another mastermind meeting this October, and I’m stunned you haven’t looked into joining us yet.

Yes, it’s exclusive, and not cheap. But the intensity of the focus on your biz, and solving your specific problems, using the vast resources and experience of the experts and fellow marketers in the group is something you’ve got to see to appreciate.

Go here to get a taste of what so many current and former members say about this rare mastermind.

It’s great stuff. I love hosting it, and I love getting to hang out with the guest experts I invite (like Joe Sugarman, Jay Abraham, Dean Jackson, Joe Polish, Rich Schefren, Bond Halbert and others). You get to rub elbows with all of us, cuz this is a small, intimate, and total “get things done” meeting.

Just check it out already… click here to see what’s up.

The Entrepreneur’s Checklist

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Friday, 2:15pm
Reno, NV
“I read the news today, oh boy…” (Lennon, “A Day In The Life”)

Howdy…

One of my favorite quotes from Gary Halbert: “There is nothing that cannot be accomplished by a man who refuses to face reality.”

You laugh, but he was dead serious. One of the reasons we became fast friends was our mutual outlook on life – whenever reality was inconvenient to our goals, we just ignored the facts, lowered our head, and bulled forward.

That photo, above, is me in high school (from the yearbook). I loved basketball, and was good enough to become the captain of the “B” squad my junior year…

… however, as should be evident in this photo, I ran into a brick wall trying out for the varsity a year later.

The guy guarding me as I took that jumper is taller than me by a foot. I was the smallest guy on the squad…

… and really, at some point a caring coach probably should have taken me aside and said “John, I know you love the game… but look at your family. No one is taller than 5’10”, and basketball is a sport for tall folks. You’re not going to magically grow into the size they want on the varsity team…”

I wouldn’t have listened, anyway. I’m like a Jack Russell terrier – a big dog trapped in a small dog’s body. Eventually, in sports, my poor eyesight and lack of height stopped me…

… but I had fun for a couple of years in the meantime.

Later on, as I was gathering my courage to try copywriting, an actual professional copywriter earnestly informed me that I should not even try.

“It’s too hard,” she said. “You’ll never be a pro writer.”

That was, of course, the BEST thing she could have ever told me. I doubt I could have survived the first years without that internal motivation of needing to prove her wrong.

I call it “negative motivation”… and it’s actually one of the most powerful forces available for getting stuff done. I never saw her again, and don’t even remember her name…

… so it wasn’t a need to flaunt my success in her face. It was all internal for me – I used her as the “face” of the obstacles in front of me, and I even laughed when I later realized I was in a position to tell her “Fuck you, I made it anyway.”

Yes, my internal ego is an immature twerp sometimes. Chip on the shoulder, snarling underdog attitude, and an almost stupidly-aggressive and irrational refusal to face reality.

I am so grateful for it, too.

(By the way… I nailed that shot in the photo, above… and ended up with 20 points while also hitting the winning basket. Easily my finest moment in a futile, doomed effort to be a “real” basketball player. A has-been at 16.)

You do not need to be a belligerent rebel to be a good entrepreneur…

… but it can help sometimes.

Certainly, given the choice of sitting down to dinner with the business types in suits, who are uber-polite and careful in their conversations…

… or the rowdy crowd of rule-breaking ne’er-do-well whack job entrepreneurs who may easily get kicked OUT of the restaurant….

… well, you know which one I’d pick.

I was Halbert’s sidekick for a very long time, and one of the most enjoyable parts of the gig wasContinue Reading

Congratulations… Now, Stop Being A Wuss

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Monday, 7:55pm
Reno, NV
But it’s all right… in fact it’s a gas…” (The Stones, “Jumpin’ Jack Flash“)

Howdy…

It’s time for another orgy of graduation rites across the land…

… and, in honor of it all, I am re-posting my now globally-notorious big damn rant on the subject. This was one of the more popular posts I’ve written, so it deserves an annual rediscovery.

So, without further ado… here’s the fourth redux of that post:

Nobody’s ever asked me to give the commencement speech for a graduating class.

That’s probably a good thing. I’m pretty pissed off at the education system these days, and I might cause a small riot with the rant I’d surely deliver.

See, I have a university “education”. A BA in psychology. (The BA stands for, I believe, “bullshit amassed”.) I earned it several decades ago…

… and while I had a good time in college (height of the sex revolution, you know, with a soundtrack that is now called “classic rock”), made some lifelong friends, and got a good look at higher learning from the inside…

… that degree provided zilch preparation for the real world. Didn’t beef me up for any job, didn’t give me insight to how things worked, didn’t do squat for me as an adult.

I waltzed off-campus and straight into the teeth of the worst recession since the Great Depression (offering us Nixon’s wage-freeze, record unemployment, an oil embargo, and near-total economic turmoil)…

… so, hey, I should have a little empathy for today’s grads, right?

Naw.

While today’s graduates are facing similar grim economic times, there’s been a significant change in the concept behind a college education. Somehow, over the years, a bizarre mantra has taken hold in kids minds: “Get a degree, and it’s a ticket to the Good Life.”

A job is expected to be offered to you before the ink is dry on your diploma.

And it really, really matters WHICH school you get that diploma from.

You know what I say?

Bullshit. Okay, maybe if you go to Yale or Harvard, you can make the connections on Wall Street and in Washington to get your game on. Maybe. (More likely, those connections are already available, if you’re gonna get ‘em, through family bloodlines… and the Ivy’s are just playing up their famous track records in a classic sleight-of-hand.)

Put aside the advancement opportunities offered to spawn of the oligarchy, though… and the realities of life-outside-of-academia do not jive at all with the propaganda doled out by the university systems.

Many of the richest guys I know are drop-outs. Some are HIGH SCHOOL drop-outs. The few friends who did go to the kind of school whose name causes eyebrows to rise…

… are ALL working far outside their major. To the point that nothing they learned has proven to be even remotely useful to their adult life. (Unless they stumble upon another over-educated dweeb at a cocktail party and get into a bare-knuckle Trivial Pursuit marathon.)

Too many people get all confused and bewildered about “education” as opposed to “going to college”.

It’s not the same thing, folks.

Some of the most clueless individuals I’ve ever met have impressive diplomas… while nearly all of the most savvy (and wealthy) individuals I know done got educated all on their lonesomes.

I learned more about history, business and psychology in 2 weeks of serious pre-Web library surfing (with a speed reading course under my belt) than I did in 4 years of college.

And I learned more about life in 3 months of hanging out with street-wise salesmen than I did from ANY source, anywhere, up to that time.

By all means, go to college if that’s part of your Master Plan to having a great life. You’ll meet interesting people, and it’s a Rite Of Passage for many Americans these days.

But don’t do it blindly. Just cuz The Man says it’s what you’re “supposed” to do.

Do some critical thinking before you jump in.

And if you really want that degree in Russian literature, or women’s studies, or political science, or whatever… Continue Reading

Buzz And Awe, Redux

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Tuesday, 2:08 a.m.
Reno, NV
Is there gas in the car? Yeah, there’s gas in the car…” (Steely Dan, “Kid Charlemagne”)

Howdy…

Those of you in the loop know we’ve re-launched the coaching program of the Simple Writing System again.

We rarely offer this hand-holding, personalized, one-on-one mentoring (by coaches who are also successful copywriters). The last session was a couple of years ago.

No idea when another session will come around… if it even does.

We take this one program at a time. It’s notorious among marketing insiders, because of how effectively we’re able to transform almost anyone into a sales-message-producing machine… quickly and efficiently. It’s life-changing, and business-changing mojo…

… and that’s why the top marketers in the game have demanded that the folks in their organization responsible for marketing TAKE this course.

The personalized coaching in the SWS is extremely interactive Perfect for anyone who knows that hands-on mentoring is the best way to learn the simplest possible system (crammed with short-cuts) for creating all the sales messages needed for a profitable business…

… including all your ads, websites, video scripts, emails, AdWords, blogs and other social media broadsides…

everything that pumps eager prospects into your Sales Funnel.

So you can close the heck out them.  And get filthy rich and happy, and become the most successful entrepreneur or biz owner possible… because without killer, persuasive copy, you’re not going to find, nor close very many prospects.

Most marketers wander through the wasteland of Bad Business Practices their entire career…

… and never figure out how to SELL anything.

So, no matter how totally hot and good and righteous your product or service might be…Continue Reading

Department Of First-World Problems

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Thursday, 10:37pm
San Francisco, CA
If you want it, here it is, come and get it…” (Badfinger)

Howdy…

Quick post today — I’m hosting my awesome Platinum Mastermind early tomorrow, and have a little prep work left to do.

However, I thought you might enjoy sampling the kind of posts I’m getting global recognition for… on Facebook. So I ripped a recent one from the site, and put it here for your delight and consumption.

Social media confuses most marketers — many refuse to even engage with Twitter or Facebook (or any of the myriad other options online to share silly secrets and post photos you’ll regret later). But I was an early adopter, and eagerly so — I had one of the very first marketing blogs (which you’re enjoying here), one of the first biz-oriented podcasts on iTunes (and if you haven’t listened to the latest free podcasts I’ve been hosting, go to the Psych Insights For Modern Marketers site now and indulge: www.pi4mm.com)…

… and I’ve been breaking every “rule” on Facebook ever since it hit the mainstream. I use FB to have fun, sometimes… but also to share insight, advice, lessons and some of the more obscure (and funny) war stories I’ve gathered in my 30 year career. (I currently have 5,000 “friends” — the limit — plus another couple of thousand “followers”… and I expect them all to show up at my wake and cause trouble. I’ve made them promise, in fact.)

To get the full flavor of what’s up — including the very long comment threads that you are invited to join — you’ll need to pop over to my Facebook page (www.facebook.com/john.carlton).

However, here’s a nice little taste:Continue Reading

How To Force Me To Personally Advise You On Your Business… For Cheap.

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Friday 8:09pm
Reno, NV
“Just move on up now…” (Curtis Mayfield)

Howdy.

Quick post here to help you figure out when you should probably consider consulting with a respected, proven veteran marketing expert…

… and what your perfect consulting option is, once you’ve decided it’s time to kick your biz or career into high gear.

Step One: As a small business owner or entrepreneur (especially if you’ve been going at it alone, or mostly alone)… if you have any kind of success at all… there will come a time when you’re simply overwhelmed and need a little help. Or a lot of help.

For example:

[] It may be time for you to move up a level in your marketing… and you know that having a veteran marketing expert comb over your new plans can shortcut your path to increased wealth, while jumping over the unseen pitfalls that ruin so many other biz owners trying to expand.

[] Or, you may have a problem that needs serious attention… like sales going into the toilet, or new competitors chewing you up, or sudden changes in the marketplace that crush your bottom line (like a Google slap, or adverse rule changes at Clickbank, or the obsolescence of your product, or technological left-turns that disrupt your sales process). Even worse, what was working before suddenly isn’t working anymore, and you don’t see a clear reason why.

[] Or, you’re just working harder and harder, but sales are stagnant. Time, perhaps, to bring in an objective, experienced marketing whiz who can help you restructure your biz plan… so you maximize results, and get your life back (by working less, not more.)

[] Or, you may want high-end professional advice on your current sales funnel… just to make sure you’re not hemorrhaging money somewhere, or murdering potential sales through marketing blunders you can’t even see.

[] Or, you may be ready to start a new business adventure, and just want to be positive you’ve got your ducks lined up and you aren’t forgetting something critical.

[] Or, you have copy that may or may not be working, which you know could jack up your bottom line if a professional copywriter helped you with a total make-over.

Step Two: The best reasons to seek professional help from a veteran dude like me always have one main goal: To fix problems, and goose your bottom line into obscene levels of newfound wealth.

When your situation is urgent, the cost of hiring a consultant who can provide solutions is almost always “cheap”, because you’re extracting yourself out of a dangerous reality that threatens your business and peace-of-mind.

And it’s a screaming bargain when that consultant can offer you simple fixes inside of a plan you can put into action immediately…Continue Reading

How To Hire A Copywriter.

photo-1Tuesday, 2:14pm
Reno, NV
Are you going on this crazy voyage?” (Sailor in “King Kong”, 1933 version)

Howdy…

It’s high time for a little “public service” message here, for any marketer wanting to hire a freelance copywriter.

Cuz it’s a jungle out there.

There’s a veritable mob of available writers, of all levels of expertise (from world-class down to “should be hung”), charging all kinds of fees and making all kinds of promises.

It can get confusing, abruptly, and you can end up mismatched (or getting roughed up financially) if you don’t know what you’re doing.

So, here’s a Quick Start overview of what you – the dude or dudette doing the hiring – should get straight on before heading into the Big Scary Jungle Of Freelance Copywriters to find your perfect scribe. (This works for hiring ANY consultant, actually, so pay attention.)

Step One: Deconstruct and list what you want done.

Do you need a single ad written, or do you need your entire website created or overhauled? Do you need someone to write the necessary emails, Video Sales Letters and sales pages for a launch? Do you need a sales funnel created, starting with Adwords and traveling through landing pages, auto-responders, landing pages, and sales support?

Or what?

Step Two: Admit it if you aren’t sure what you want (or need). Double admit it to yourself if you’re absolutely clueless.

This is a critical step.

You’re about to shell out a lot of money, and put a lot of your hopes and dreams on the back of the writer you hire…Continue Reading

The Rest Of Your Freakin’ Life (one more time)

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Wednesday, 6:50pm
Reno, NV
Hey, you bastards, I’m still here!” (Steve McQueen as Papillon, floating away to freedom…)

Howdy…

I’m re-publishing — for what has become a very popular tradition on this blog — one of the more influential posts I’ve ever written.

It’s a good one, worth rereading even if you read it before.

What you’re about to encounter is a slightly tweaked way of looking at the best way to start your new year…

… but this tweak makes all the difference in the world. I’ve heard from many folks that this particular technique finally helped them get a perspective on where they’re at, where they’re going…

… and why they care about getting there.

So, even if you’ve read this post before… it’s worth another look. Especially now, as you gaze down the yawning gullet of 2013, trying to wrap your brain around a plan to make the year your bitch.

This is a critical step for entering any new period of your life. To keep your life moving ahead, you need to set some goals, dude. And most goal-setting tactics, I’ve found, are useless. Worst among them is the traditional New Year’s resolutions (which seldom last through January).

This tactic I’m sharing with you (again) is something I’ve used, very successfully, for decades…

… to reach goals, to clarify the direction of my life, and to change habits. I first shared it in the old Rant newsletter a few years back, and I’ve hauled it out here in the blog on a regular basis.  It’s timeless, classic stuff that will never let you down.

So let’s dive in. Here’s the relevant part of the post (slightly edited):

“Goal Setting 101 And
The January 15th Letter”

Yeah, yeah, I know a chat about goals can quickly turn into a boring, pedantic lecture. But then, so can a chat about space flight.

And, in reality, both space flight and your goals are VERY exciting things.Continue Reading

Staying Out Of “The Lonely Hearts” Club

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Monday, 5:55pm
Reno, NV
“Train whistle blows, lost on its own track…” (Dwight Yoakum, “Long White Cadillac”)

Howdy…

I thought you’d want to see this.

I first posted it on Facebook, and it generated an avalanche of “likes” and comments… which always means I’ve hit a nerve. And since many of the nice folks on my main list are curmudgeons who refuse to participate in social media (“Facebook, bah, humbug!”)…

… I’m reprinting it here. So you don’t have to sully yourself by dropping by Facebook. (Bonus: The post below actually trashes large swaths of the Web.)

The cold, dark days of December are, traditionally, a breeding ground for both regret over mistakes in the past year…

… and (more happily) for bold new plans in the coming year.

So, in the spirit of helping you end the year on a positive note… while also teeing up 2014 as possibly your best new year ever…

… let’s see if this advice (which has transformed so many entrepreneurial adventures into something amazing) will have any effect on you. Maybe get a head-start on wading through the mounting piles of nonsense out there, and snuggling up closer to the reality-checks and truths that can help you attain your wildest goals and dreams.

Here’s the post:

Warning (and your brain may curdle if you ignore this): I’ve been paying close attention to human behavior for longer than many of my readers have been alive. And because I felt so clueless, even as a kid, I devoured every available source of “spying” on how everyone else managed to exist in such a strange world…

… which included reading advice columns (street-level psychology at work with Ann Landers and sis Abbey), monitoring adult conversations, and stalking older kids (who were navigating life just a few hormones ahead of me).

So I’ve been a one-man research center for decades. I still haunt multiple advice columns online, see what the trolls are up to in the comment sections of NYT opinion pages, and (here’s the important part) discuss human behavior with a wide selection of colleagues both online and in person.

The discussions are critical… because there is a FLOOD of bullshit cascading down on us from every direction in the culture. It’s impossible for one individual to keep track of the spin, urban myths, misinformation campaigns…

… and (especially) the really, really, really awful investigative reporting that passes for news organizations today.

My colleagues are biz owners and pro writers well-trained in applying high-level skepticism to incoming data, and following through on research when necessary. We represent every age group of functioning adults in the culture, from all over the world (including the US hinterlands, Canucks, Limeys and other uncivilized joints), specializing in all kinds of different markets, hobbies, lifestyles and professional goals.

So when — for example — the media gets looped into a meme on how millennials (the generation of kids just now emerging from college) are bringing their parents to job interviews, and are incapable of critical thought (because of helicopter parenting) and just generally not becoming adults at all…

… we can look behind the glib stories and anecdotes and see a deeper truth.

Such as how all of us, from every living generation, have oodles of friends and family who meet every single detail of the problems now being assigned to millennials. The lack of independence, the living at home until late 30s, the whining and narcissism and sense of entitlement…

… all of it. And when you get a broader view, from older and younger colleagues, you quickly see how DEEP the bullshit can get in a media firestorm.

I hunt down photos and resumes of the reporters, and sigh. They’re like, twelve (or 32 going on 12) — insulated, given vast unearned attention through posts and stories, and dishing out accusations based on minuscule life experience.

And yet the stories stick, and become “common wisdom”.

As a marketer, you need to immerse your bad self into the culture, and understand what your prospects know and — very critical — THINK they know. And what they suspect they don’t know, or feel paranoid about not knowing.

That means you’ve got to go deep, all the time, and have resources you trust to bounce incoming data and ideas off of.

Masterminds have always been my #1 tool for this. I’m in multiple free ones, have paid for membership in others…Continue Reading

The Answer (and Winners) Revealed…

photo-1Thursday, 2:30pm
Reno, NV
Every time they were sure you were caught, you were quicker than they thought…” (Bob Seger, “Still The Same”)

Howdy…

Well, we do have a couple of winners to announce here.

It was a hell of a quiz, wasn’t it. Over 400 responses (and still climbing)… and, as several posters noted, just reading the thread was an enlightening experience (with dozens of great stories and insight shared).

Crowd-sourcing at its finest.

Before I give the two winners their moment in the sun, however (and ship out their signed copies of “The Entrepreneur’s Guide To Getting Your Shit Together“)…

… let’s get straight on the answer to this one-question quiz.

Recall: I asked what — in my 30 years consulting with biz owners, freelancers, entrepreneurs, inventors and dreamers — was the Number One problem I saw folks encountering in their quest for wealth and happiness.

There may indeed be many other problems troubling folks…

… but in my experience, there is only one Big Kahuna problem.

And solving this big one also solves vast chunks of other problems in your life and career. Just like that.

The last great clue (no, I’m not gonna just roll over and tell you the answer without preamble) is in the photo up top here: That’s (from left) Joe Polish, the marketing whiz-kid who wrote the forward to my book…

Gary Halbert, my uber-infamous mentor, biz partner and close pal…

Gary Bencivenga, whose controls I stalked and whose teaser copy inspired me to rewrite my own bullets 30 times for every ad I penned (and who I actually wrote some stuff for in the late 80s)…

… and me.

Bencivenga loved this photo. We’d all known each other and worked in the same part of the direct response world for years… but we’d never all been in the same room together. (This was in NYC, at Gary’s legendary “Bencivenga 100″ seminar.)

Think you have the answer yet?

Consider: Just from these four guys, you’ve got generations of successful copywriters and marketers who owe their “breakthrough moment” to one of us. Ads that brought in gazillions, and created empires. Advice that transformed a moribund business plan, or a headline, or a career. An entire revolution in biz attitudes, success strategies and persuasion methods…

… all emanating out like rocket-fire from just these guys.

Got the answer now?

We leaned on each other, borrowed from each other, learned from each other, watched each other’s back, traded war stories and admired each other’s skills…

… and, in general, shared often large parts of our professional lives in the thin, rarefied air of world-class movin’-and-shakin’.

In short… Continue Reading


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These testimonials and case studies do not represent typical or average results. Most customers do not contact me or offer share to their results, nor are they required or expected to. Therefore, I have no way to determine what typical or average results might have been.

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