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	<title>The RANT &#187; What Could Possibly Go Wrong?</title>
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	<description>Free &#38; damn good insight, advice, cross-talk &#38; mutterings from the most respected &#38; ripped-off marketing guru alive…</description>
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		<title>What Could Possibly Go Wrong?</title>
		<link>http://www.john-carlton.com/2007/09/what-could-possibly-go-wrong/</link>
		<comments>http://www.john-carlton.com/2007/09/what-could-possibly-go-wrong/#comments</comments>
		<pubDate>Tue, 18 Sep 2007 01:54:41 +0000</pubDate>
		<dc:creator>John Carlton</dc:creator>
				<category><![CDATA[entrepreneur]]></category>
		<category><![CDATA[General Archives]]></category>
		<category><![CDATA[Marketing]]></category>
		<category><![CDATA[small business marketing]]></category>

		<guid isPermaLink="false">http://www.john-carlton.com/2007/09/17/what-could-possibly-go-wrong/</guid>
		<description><![CDATA[Howdy. Just kinda checking in here, let people know I haven&#8217;t been kidnapped or anything. It&#8217;s been a super-busy past couple of months, and the hecticity (is that a word?) is scheduled to continue for another month at least. And right now, I&#8217;m getting my head straight for the big damn Copywriting Sweatshop this weekend.]]></description>
			<content:encoded><![CDATA[<p>Howdy.</p>
<p>Just kinda checking in here, let people know I haven&#8217;t been kidnapped or anything.</p>
<p>It&#8217;s been a super-busy past couple of months, and the hecticity (is that a word?) is scheduled to continue for another month at least.</p>
<p>And right now, I&#8217;m getting my head straight for the big damn Copywriting Sweatshop this weekend.  (I haven&#8217;t pestered anyone about this exclusive event because it filled up right away.)</p>
<p>For anyone who&#8217;s curious, this will be somewhere around my gazilliointh seminar (counting all the ones I&#8217;ve hosted, co-produced, spoken at, and attended as a special guest)&#8230; and over the years I have learned 2 basic lessons about mounting the stage:</p>
<p>1. Get your physical system in shape.  Hosting even a short seminar is like running a marathon, in terms of taxing your body &#8212; and if you&#8217;re not prepared, you&#8217;ll experience mental and physical fatigue equal to being in a car wreck.  (It was typical, in the early days when we piled up seminars one after the other, for the entire staff to suffer cold-like system-shutdown symptoms beginning about five minutes after each event ended.  It was our bodies way of saying &#8220;That&#8217;s it, we&#8217;re taking a break.&#8221;)</p>
<p>2. Have a couple of &#8220;Plan B&#8221; options in your back pocket.</p>
<p>I always know I&#8217;m dealing with rookies &#8212; in any kind of venture or project &#8212; when I hear them say &#8220;We got it covered &#8212; what could possibly go wrong?&#8221;</p>
<p>Pikers.</p>
<p>I&#8217;ve always nurtured an attitude of optimistic pessimism.  I happily expect things to go horribly wrong&#8230; and thus I&#8217;m never shocked or unprepared to dive into alternative plans.</p>
<p>So when the electricity goes out&#8230; or the hotel double-schedules a wedding in the meeting room we&#8217;re using&#8230; or an attendee has a schizophrenic episode that requires intervention&#8230; or the camera guy shows up drunk or missing&#8230; and yes, all of these things have happened&#8230; I do not suffer even an instant of paralysis.</p>
<p>Just take a deep breath&#8230; knowing you&#8217;re gonna have one hell of a funny story to tell later&#8230; and start fixing things.</p>
<p>Also&#8230; if everything accidentally <em>does </em>go off without a hitch, you are more appreciative&#8230; because smooth sailing wasn&#8217;t expected.</p>
<p>Nothing tempts the gods of mayhem more than someone who takes it for granted that all will go well.</p>
<p>Right now, every detail of this upcoming sweatshop has been handled by my loyal assistant, Diane, who has weathered several of these events with me.  She&#8217;s a human dynamo, and the hotel staff is terrified of her, as they should be.  She knows their jobs better than they do, in most cases&#8230; and she is well versed in disaster avoidance and problem resolution.</p>
<p>Still, as an irony-drenched joke, we often say to each other:  What could <em>possibly </em>go wrong?</p>
<p>I hear this quite a bit from clients, by the way&#8230; only, they&#8217;re <em>serious</em>.  And I always stop the consultation right there and lay down the law.  Get real, dude.  No matter how much money, time, energy and staff resources you&#8217;ve poured into this project&#8230; a LOT can &#8212; and will &#8212; go wrong.</p>
<p>It&#8217;s not a cause to panic, in most cases, if you&#8217;re prepared for detours.</p>
<p>Usually, anyway.</p>
<p>I had to laugh, grimly, at this recent AP story in the paper:  The University of Central Florida just had opening day at their brand-spankin&#8217; new 43,000-seat football stadium.  Cost: A nickel over $55million.</p>
<p>The big story:  Piles of people collapsing from heat exhaustion.</p>
<p>Because, in that entire $55million cutting-edge facility, there is not a single public water fountain.</p>
<p>In Florida.</p>
<p>Stunned officials, clearly surprised by the sudden attention of news crews, actually said: &#8220;Well, you&#8217;re supposed to <em>buy </em>water at any of the <em>several </em>beverage stands when you&#8217;re at a game.&#8221;</p>
<p>A PR moment for the history books.</p>
<p>I&#8217;ll bet they really thought they had everything covered.  Top architects, all the ticket machines humming, all the beverage stands well-stocked.</p>
<p>They just completely frigging forgot to account for human behavior.  And while, at some near point in the future, the idea of water as a non-free commodity will be accepted by all (H2O is the new &#8220;oil&#8221;, you know)&#8230; it was just really, really dumb to think you could be a <em>pioneer </em>in this area without suffering the wrath of the beer-chugging, severely dehydrated public.</p>
<p>What could go wrong?</p>
<p>Lots.</p>
<p>It doesn&#8217;t have to harsh your mellow, though.  Just be prepared.  Consider worst-case scenarios, and refuse to be paralyzed by challenges.</p>
<p>Another example of why choosing experienced veterans as your &#8220;go to guys&#8221; makes sense.  (I&#8217;ll bet the &#8220;top&#8221; architect of that stadium was a rookie, right out of some fancy school.)</p>
<p>Stay frosty&#8230;</p>
<p><strong>John Carlton</strong><br />
<a href="http://www.marketingrebel.com">www.marketingrebel.com</a></p>
<p><strong>P.S. </strong>Quick rundown of upcoming events:  I&#8217;ll be one of the experts with Eben Pagan&#8217;s upcoming &#8220;Print Persuasion&#8221; master-class teleseminar series &#8212; my spot is Thursday, 9/27.  (My pal Frank Kern&#8217;s in the mix for that series, too.)</p>
<p>I&#8217;m then flying to Atlanta to speak at Armand Morin&#8217;s crazy-good Big Seminar the weekend of 10/5.  (You got my email on that, right?  I&#8217;m sharing the stage with Jay Abraham and other notables, and it&#8217;s gonna be another killer seminar.)</p>
<p>The following week, I&#8217;ll be one the slack-jawed attendees at Eben&#8217;s Altitude event in Los Angeles (hope you snagged a seat, if you caught wind of how great that event will be).  And I think I&#8217;m scheduled to speak at <em>another </em>event in mid-October, also in LA &#8212; more on that when I get the details settled.</p>
<p>Busy, busy, busy.</p>
<p>I&#8217;ll be blogging when I can.  If there is any subject you&#8217;d like me to write about, let me know in the comments section here, will ya?</p>
<p>In the meantime&#8230; enjoy your autumn.  My favorite season, by far&#8230;</p>
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