<?xml version="1.0" encoding="UTF-8"?>
<rss version="2.0"
	xmlns:content="http://purl.org/rss/1.0/modules/content/"
	xmlns:wfw="http://wellformedweb.org/CommentAPI/"
	xmlns:dc="http://purl.org/dc/elements/1.1/"
	xmlns:atom="http://www.w3.org/2005/Atom"
	xmlns:sy="http://purl.org/rss/1.0/modules/syndication/"
	xmlns:slash="http://purl.org/rss/1.0/modules/slash/"
	>

<channel>
	<title>The RANT &#187; Schedules, Scalability, and Screaming</title>
	<atom:link href="http://www.john-carlton.com/2007/01/schedules-scalability-and-screaming/feed/" rel="self" type="application/rss+xml" />
	<link>http://www.john-carlton.com</link>
	<description>Free &#38; damn good insight, advice, cross-talk &#38; mutterings from the most respected &#38; ripped-off marketing guru alive…</description>
	<lastBuildDate>Sat, 04 Feb 2012 11:10:45 +0000</lastBuildDate>
	<language>en</language>
	<sy:updatePeriod>hourly</sy:updatePeriod>
	<sy:updateFrequency>1</sy:updateFrequency>
	<generator>http://wordpress.org/?v=3.3.1</generator>
		<item>
		<title>Schedules, Scalability, and Screaming</title>
		<link>http://www.john-carlton.com/2007/01/schedules-scalability-and-screaming/</link>
		<comments>http://www.john-carlton.com/2007/01/schedules-scalability-and-screaming/#comments</comments>
		<pubDate>Fri, 26 Jan 2007 05:44:36 +0000</pubDate>
		<dc:creator>John Carlton</dc:creator>
				<category><![CDATA[entrepreneur]]></category>
		<category><![CDATA[General Archives]]></category>
		<category><![CDATA[Internet]]></category>
		<category><![CDATA[Marketing]]></category>
		<category><![CDATA[salesmanship]]></category>
		<category><![CDATA[scalability]]></category>
		<category><![CDATA[technology]]></category>
		<category><![CDATA[Web 2.0]]></category>

		<guid isPermaLink="false">http://www.john-carlton.com/?p=154</guid>
		<description><![CDATA[Sorry I haven&#8217;t been blogging much lately. Very exciting stuff going on, and time has been at a premium. But I&#8217;m back now, eager to bother you with all sorts of fresh wonders and scary advice. I&#8217;m reorganizing my entire life here&#8230; plus traveling hither and yon to seminars in such far-flung joints as San]]></description>
			<content:encoded><![CDATA[<p>Sorry I haven&#8217;t been blogging much lately.  Very exciting stuff going on, and time has been at a premium.</p>
<p>But I&#8217;m back now, eager to bother you with all sorts of fresh wonders and scary advice.</p>
<p>I&#8217;m reorganizing my entire life here&#8230; plus traveling hither and yon to seminars in such far-flung joints as San Diego, Chicago, Melbourne and San Francisco.  I&#8217;ve squeezed as much action and adventure into the last three weeks than I managed to experience all last year <em>combined</em>.</p>
<p>Operation MoneySuck is in full tilt boogie mode, finally.  My old pal Stan has signed on as partner, and his first order of biz was to drag me &#8212; kicking and screaming &#8212; into the world of schedules, scalability, and outsourcing.  He&#8217;s a long-time operations expert, who just hit a wall working with house-hold-name corporations in Silicon Valley and Europe&#8230; and succumbed, after several years of cajoling on my part, to the lure of the entrepreneurial universe.</p>
<p>My loyal and much-overworked assistant, Diane, is breathing a deep sigh of relief, too.  We accomplished amazing things as a two-person office, but my lack of operations savvy put an automatic crimp in every project&#8217;s potential.</p>
<p>That was then.</p>
<p>Suddenly, my personal workload has dwindled to almost obscenely-logical proportions, with not a whiff of being overwhelmed.  Every hour I log now has trackable consequences that mean less work down the road, and more money coming in.</p>
<p>It&#8217;s just friggin&#8217; <em>amazing </em>what a little planning can do.</p>
<p>Stan and I drove back together from the copywriting seminar in SF I just held with my buddies Harlan Kilstein and David Garfinkel, talking biz the entire trip&#8230; and spent Tuesday filling up flip-charts and mapping out the conquest of the Western world.</p>
<p>Kickin&#8217; ass and takin&#8217; names&#8230; that&#8217;s what it&#8217;s all about, here in the wonderful world of entrepreneurial capitalism.</p>
<p>I&#8217;ll be harping more on all this as things continue to pan out.  Online entrepreneurs and small business owners have needed a good dose of operations voodoo for a long time&#8230; but we&#8217;re slow to realize it.  Many of us came to the Wild West Web from the coporate world, and resist implementing anything that smacks of the stick-up-your-butt formalism that dominates nine-to-five office life.</p>
<p>But, as Stan has proven to me, basic planning can still allow for being a lean and mean machine&#8230; especially with the wonders of outsourcing.  Which, coincidentally, is now a million times easier to do with the global reach of the Web.</p>
<p>And I&#8217;ve been thinking about that &#8212; about adopting the best parts of well-planned Cubicle City type corporations, while nurturing the sleek and fast jungle animal style of good old kitchen-table entrepreneurism.</p>
<p>It&#8217;s how I&#8217;ve survived so long in my career, in fact.  I&#8217;ve never been locked into any particular way of doing things, and I never have a dog in any fight &#8212; I&#8217;m open to what <em>works</em>.</p>
<p>This came up at both seminars.  In San Francisco, an attendee was just incredulous that people &#8220;still&#8221; read long copy online.  &#8220;That&#8217;s all changed, hasn&#8217;t it?&#8221; she asked, innocently.</p>
<p>With the brouhaha of Web 2.0 still roiling the blog-0-sphere, she can be excused for her doubts.  And the fact is, if I woke up tomorrow and realized the universe had changed in such a way that a decent sales pitch no longer required persuasion, proof, credibility, believable offers, and all the other classic ingredients&#8230; and we could now create sales with just a smidgen of copy here and there, like dabs of gray ink in the colorful wonder of an over-designed Web page&#8230; well, I&#8217;d be the <em>first </em>one writing short copy that day.</p>
<p>I don&#8217;t write long copy because I <em>like </em>long copy.</p>
<p>I write long copy&#8230; because that&#8217;s what <em>works</em>.</p>
<p>You start at the beginning of your sales message&#8230; cover the points your prospect needs to hear in order to make a decision&#8230; urge him toward the <em>right </em>decision (buy your stuff)&#8230; and close with panache.</p>
<p>When you can do that in a few terse sentences, or in a single brief whiz-bang video, let me know.  I&#8217;ll be right on your heels with my next pitch.</p>
<p>After almost three decades in the front-line trenches of business &#8212; slogging through the fog and chaos of multiple technological upheavals &#8212; I&#8217;m not holding my breath, though.</p>
<p>Still, the nature of business requires flexibility.</p>
<p>And, curiously, this is NOT an age-related thing.</p>
<p>At both seminars, I encountered wizened old farts who were cleaning up online, totally hip to every cutting-edge burp and tweak of the Technology Beast&#8230; <em>and </em>I met bright young business would-be-wizards who couldn&#8217;t ossify and wall themselves up in a cave fast enough.</p>
<p>And vice versa, of course.</p>
<p>The guys, young and old, who were making it work were flexible jaguars, alert and eager to learn.  The ones wandering off into the desert &#8212; young and old &#8212; were dogmatic dinosaurs, unable to change even when the case for change couldn&#8217;t be more obvious.</p>
<p>Two quick examples:  (1) I met several too-young-to-be-considering-suicide online biz owners who were, indeed, considering some form of suicide&#8230; because the Google Slap of last summer ruined their <em>only </em>business plan.  Without the easy traffic of unchallenged Adwords, they became depressed and sleepy and unable to adjust.</p>
<p>Get a grip.</p>
<p>(2) I also recently critiqued a direct mail letter that looked like it&#8217;d been written in the early 1970&#8242;s, fossilized, and put somewhere safe from every single change that&#8217;s happened to advertising since Jobs and Woz wandered bleary-eyed from their garage-lab, giddy with success.</p>
<p>I didn&#8217;t even bother getting into the copy &#8212; instead, I gave the mailer a focused little pep talk about what had transpired since the digital explosion.</p>
<p>The basic rule is simple and eloquent:  <strong>Things change.</strong></p>
<p>And most folks <em>resist </em>change.  Yes, that super-tight polyester disco-era leisure suit in the back of your closet may yet come back into vogue&#8230; but nearly every aspect of successful <em>advertising </em>has moved along at a brisk clip.</p>
<p>The days of easy traffic online are now as quaint as the days when having a toll-free 800 number was an exotic luxury.  Ancient history.</p>
<p>The good news:  It&#8217;s actually <em>fun </em>to stay hip and wired into the cutting edge.</p>
<p>There never was a rule dictating that the adventure and excitement had to stop in your life after a certain expiration date.</p>
<p>The key is simply to stay loose and alert, like a jaguar.  The action is still hot and heavy at the front lines, as it always has been and always shall be.</p>
<p>And if you need a little help finding your way through the fog and chaos of the rear ranks&#8230; well, that&#8217;s what guys like me are for.</p>
<p>We live in exciting times.  I understand the urge to go hide under the covers&#8230; but I also know the thrill of going mano-a-mano with the great Technology Beast, and winning.</p>
<p>Grrr.</p>
<p>Stay frosty&#8230;</p>
<p><strong>John Carlton</strong><br />
<a href="http://www.marketingrebel.com">www.marketingrebel.com</a></p>
<p>P.S.  Whole new killer piece of copy at the above site, too.  Check it out, if you&#8217;re not scared of new stuff&#8230;</p>
<div class="fblike" style="height:25px; height:25px; overflow:hidden;"><iframe src="http://www.facebook.com/plugins/like.php?href=http%3A%2F%2Fwww.john-carlton.com%2F2007%2F01%2Fschedules-scalability-and-screaming%2F&amp;layout=standard&amp;show_faces=false&amp;width=450&amp;action=like&amp;font=arial&amp;colorscheme=light" scrolling="no" frameborder="0" allow Transparency="true" style="border:none; overflow:hidden; width:450px;"></iframe></div>]]></content:encoded>
			<wfw:commentRss>http://www.john-carlton.com/2007/01/schedules-scalability-and-screaming/feed/</wfw:commentRss>
		<slash:comments>8</slash:comments>
		</item>
	</channel>
</rss>

